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    Affin Islamic Bank Berhad

    Affin Islamic Bank Berhad is a wholly-owned subsidiary of Affin Bank Berhad. The Islamic branch of Affin Bank started functioning in 2006 as an individual entity. The bank is headquartered in Kuala Lumpur. Considered as a pioneer in Islamic banking, Affin Islamic Bank Berhad was the first bank to launch an Islamic debit MasterCard in Asia Pacific region in 2008. The bank offers products and services that are Shariah compliant.

    List of Services

    • Consumer banking
    • Business banking
    • Investment
    • Investor relations

    List of Products

    • Consumer financing-i: The bank offers consumer financing products such as Home Financing-i, Term Financing-i and Cash Line-i, Hire Purchase-i, AFFIN Education Financing-i, along with Hajj, Umrah, and Ziarah Financing-i (HUZF-i) etc.
    • Deposit/Investment: Affin Islamic Bank offers deposit/investment schemes like savings account-i, current account-i, term deposit-i, and a short term deposit scheme.
    • Card: The bank offers debit and credit cards to its customers for easy transactions of their funds.
    • Wealth management: Affin-i Will is a facility provided by the bank that helps you decide the fate of your assets and wealth after your death.
    • Takaful: It is an insurance facility provided by the bank that can give your loved ones financial support in case of your death or total and permanent disability.
    • Unit trust: Offering you a chance to grow your finances, Affin Islamic Bank allows you to invest in unit trusts.

    Promotions

    Credit Card Promotions

    Promotion 1: Enjoy 15% off at Zalora

    Get 15% off when you spend a minimum of RM120 in a single receipt at Zalora. You have to use the promo code AFFINBANK to get this offer. The transaction has to be carried out through Affin Bank or Affin Islamic debit or credit cards. The offer is valid till 31 December 2018.

    Branches Working Hours

    Branch: Kuala Lumpur, Malaysia 8.45 a.m. to 5.45 p.m. (on weekdays)

    The branch office stays closed on weekends.

    Branch: Peninsular Malaysia

    9.15 a.m. to 4.15 p.m. (Monday to Thursday) 9.15 a.m. to 4 p.m. (Friday) 1.00 p.m. to 2 p.m. (Friday) (Closed)

    Branch: Kelantan and Terengganu

    9.15 a.m. to 4.15 p.m. (Sunday to Wednesday) 9.15 a.m. to 4 p.m. (Thursday)

    Branch: Sabah and Sarawak

    9 a.m. to 4 p.m. (Monday to Friday)

    Headquarters Address

    Affin Islamic Bank Berhad 17th Floor, Menara Affin 80, Jalan Raja Chulan 50200 Kuala Lumpur Wilayah Persekutuan Malaysia.

    Customer Care Numbers

    If you need to contact the bank officials regarding any queries or complaints, you can call on: +603-2055 9000 or you can also contact them through a hotline number: 1 800 88 3883.

    Experts at a Contact Centre is available for your assistance and you can reach them on 03-5522 3000. Here, you can get in touch with the officials from 8 a.m. to 9 p.m. from Monday to Sunday.

    Email Address

    If you are willing to write about your queries, doubts, complaints or experiences with Affin Islamic Bank, Malaysia, you can write an email to yourvoice@affinbank.com.my.


    FAQs

    Q. Which concepts of Islamic banking are followed by Affin Islamic Bank Berhad?

    A. The bank functions on Islamic concepts of banking that comprise of Murabahah, Mudarabah, Mutanaqisah, Istisna, Ijarah, etc.

    Q. I have a few queries on trade finance, where should I call?

    A. You can contact the concerned officers on 03-2178 5000 during the office hours.

    Q. How long will the bank take to answer my queries?

    A. Once you have filled the application form, the bank officials will address your query within 7 working days.

    Q. What is the per day limit for a domestic debit card of the bank?

    A. In Malaysia, for Affin Islamic Bank, a standalone domestic debit card has a daily point-of-sale transaction limit of RM10,000.

    Q. Does Affin Islamic Bank has a retail internet banking facility?

    A. Yes, you can obtain the retail internet banking facility via affinonline.com. You can also access corporate internet banking facility through the same gateway.

    All the financial products offered by Affin Islamic are Shariah-compliant. Contact your nearest branch to know more about the products.

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