Alliance Islamic Bank Berhad

    Alliance Islamic Bank Berhad, a subsidiary of Alliance Bank Malaysia Berhad, offers Islamic banking services. The bank primarily focuses on commercial banking, consumer banking, and assists SMEs to grow their businesses. All of the bank’s products are based on Shariah principles.

    List of services

    The bank delivers the following services to its customers:

    • Personal Banking
    • Islamic Banking
    • Business banking
    • eServices

    List of Products

    • Savings account-i: The bank offers savings account facility to Islamic banking customers as well as conventional banking customers. There are 4 different types of savings accounts offered by the bank - Alliance My eSavings Account-I, Alliance Junior Smart Saver-I, Basic Savings Account-I, and Savings Account-i.
    • Current account-i: The bank offers Alliance SavePlus Account-i, Alliance Hybrid Account-i, Basic Current Account-i, and Current Account-i.
    • Mortgage-i: The bank offers two types of mortgage loans - i-Wish Home Financing-I and Palm Oil Plantation Term Financing.
    • Debit cards: Alliance Bank has 5 types of debit cards for its customers that offer regular rebates. The name of the cards are Alliance My eSaving Debit Card-i, Alliance Hybrid AP Platinum Debit Card-i, Alliance Hybrid PB Platinum Debit Card-i, Alliance Hybrid Standard Debit Card-i, and Alliance Junior Debit Card-i.
    • Personal Financing-i: Alliance Bank Personal Financing-i gives you financial help at competitive rates without any extra charge.
    • Family Takaful: The bank offers family takaful to both Islamic and conventional banking customers takaful coverage to ensure that your family is financially safe even when you are not there.
    • Term deposit account-i: Alliance Bank provides term deposit facility with low-risk investment in the form Alliance Term Deposit-i and Junior Smart Term Deposit-i schemes.  
    • Unit Trust: You can start to invest in unit trust from RM100 only. This allows for a convenient and low-cost way of investing in markets. This bank offers many funds to suit your investment needs.


    Credit Card Promotions

    Alliance Flexi Payment Plan Campaign

    The 0% fee Flexi Payment Plan campaign allows you to enjoy shopping when you make any purchases with your Alliance Bank Visa Credit Card and pay later. You must spend a minimum of RM500 in a single receipt on local and overseas transactions. You can pay for your transactions within 3 months from the date of your purchase. It is an ongoing promotion, which is valid till 30 September 2018 and is open to all new and existing Alliance Bank principal and supplementary Visa Credit cardholders.

    Branches working hours

    Alliance Bank is open from Monday to Friday (from 9:00 a.m. to 7:00 p.m.) and from 9:00 a.m. to 1:00 p.m. on Saturday. The bank is closed on Sunday and on all public holidays.

    Headquarters Address

    Level 22, Menara Multi Purpose

    Capital Square, 8 Jalan Munshi Abdullah

    50100 Kuala Lumpur

    Customer Care Number

    For general queries and customer services, call 03-5516 9988.

    Email address

    For any queries related to the products and services offered by Alliance Bank, you can write an email to [email protected] The bank officials will call you regarding the further procedure.


    Q. What is the annual fee of my ATM/Debit Card?

    A. The annual fee of the ATM/Debit Card is RM8.48, subject to GST.

    Q. What is the eligibility criteria for opening an Alliance Junior Smart Saver-I account?

    A. Children below 18 years of age are eligible to open the Alliance Junior Smart Saver-I account provided they are accompanied by a parent or a guardian.

    Q. What is the minimum account opening amount required for Savings Account-i?

    A. The minimum amount required to open this account is RM250.

    Q. What are the different types of Current Accounts-i?

    A. The following are the four types of Current Accounts-I offered by this bank:

    • Alliance SavePlus Account-i
    • Alliance Hybrid Account-i
    • Basic Current Account-i
    • Current Account-i

    Q. Who can apply for the Basic Current Account-i?

    A. All Malaysians and permanent residents aged 18 years and above can open this account.

    Q. What is the cash withdrawal fee of a debit card?

    A. The cash withdrawal fee is mentioned here:

    • MEPS - RM1.06 each transaction (in local banks) and RM4.24 each transaction in foreign banks.
    • CIRRUS- RM8.48 for every transaction.

    Q. What is a Mortgage Reducing Term Takaful (MRTT)?

    A. MRTT is a single contribution group term takaful plan offered by the bank to cover the outstanding finances in the event of death or Total and Permanent Disability.

    Q. How I can locate a branch from the bank’s site?

    A. You need to go to the Smart Branch Locator section on the website. Enter a location or a postal code and you will get all the branches near you. You can refer to the map given on the website as well.

    Q. What are the benefits of Oil Palm Plantation Term Financing-i?

    A. The following are the benefits of Oil Palm Plantation Term Financing-i:

    • Basic term financing-i option.
    • Redraw facility so that you can deposit and withdraw excess money.
    • Does not require any monthly maintenance fee.

    If you have any queries related to any of Alliance Islamic products, call up the customer care service number or visit any of the branches. Read the fine prints carefully before applying for any product.

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