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    AmBank (M) Berhad

    Am Bank is a 4-decade old group of financing services provider in Malaysia that has more than 3 million customers. By assets, it is ranked at number 6 among the largest banking groups in the country. The bank offers a large variety of financial products in Malaysia in both, Islamic and conventional banking formats. The products include life and general insurance, credit cards, fixed deposits, personal loans, hire purchase, etc.

    Awards and Recognition

    2017: 11th Annual Alpha Southeast Asia Best Financial Institution Award

    2012-2017: Best FX Bank for Corporates and Financial Institutions, Malaysia

    2017: Malaysian e-Payments Excellence Awards (MEEA)

    2016: National Annual Corporate Report Awards

    2015: Order of Excellence - Best Social Media or Word of Mouth Campaign

    List of services

    • Personal banking

    List of Products

    • Deposits: To grow your investments, you can open a savings account, current account, fixed deposit account, or foreign currency account with the bank. You can choose from a range of savings accounts available with AmBank (in both conventional and Islamic banking formats) that include Every Day Savings Account, Basic Savings Account, etc. Similarly, you can select a current account from AmStar, AmStar Extreme, and Basic Current Account according to your requirement that you can obtain without any introducer. The bank also offers FD accounts with flexible tenures. These accounts offer auto-renewal feature and a minimum deposit amount from RM500. You can also invest your savings in a foreign currency through a Foreign Currency Account. You will be allowed to invest in US dollar, Japanese Yen, Euros, Singapore dollar, Canadian dollar, etc.
    • Loans and financing: The bank provides funding in the form of car loans, home loans, personal loans, etc. These financing facilities are also available through AmBank Islamic.
    • Cards: AmBank provides an array of Visa and MasterCard credit cards for your needs in categories like travel, petrol, shopping, etc. The bank also offers 2 types of debit cards that can be used for shopping and transactions across the globe.
    • Wealth management: You can access a wide range of unit trust funds through AmBank’s wealth management programme. The bank also assists you with personal bankers, relationship managers, and wealth specialists who will help you in managing your finances better.
    • Insurance: AmBank offers insurance products through AmGeneral Insurance Berhad or AmGeneral. It includes motor insurance, personal accident insurance, houseowner and householder insurance, etc.

    Promotions

    Credit card promotions:

    Apply for a credit card and get a Marbella Dash Cam VR4: Get a Marbella Dash Cam VR4 free when you apply for an AmBank/AmBank Islamic Principal Credit Card/i and make a minimum spend of RM2,000 in first 60 days of card approval. The scheme is valid till 31 March 2018.

    Stand a chance to win a Porsche on RM50 spend: Swipe for RM50 in a single receipt on your principal credit card and get a chance to win a Porsche along with RM1,000 cashback on your retail and online shopping. The campaign is valid till 31 April 2018.

    Get 12% off on hotel bookings via Expedia: Use a promo code to get 12% discount on your hotel bookings through expedia.com when you make the payment through AmBank/AmBank Islamic Visa Credit Card/i. The offer is valid till 31 March 2018.

    Branches working hours

    Branch area Working hours
    Bandar Baru Bangi Monday to Thursday from 9.00 am to 4.30 pm Friday: 9.00 am to 4.00 pm (Business closed from 1.00 pm to 2.00 pm for Friday Prayers) Bank closed on Saturday, Sunday, and public holidays.
    Putrajaya Monday to Thursday from 10.00 am to 4.30 pm Friday: 10.00 am to 4.30 pm (Business remains closed between 1.00 pm and 2.00 pm for Friday Prayers) Saturday: 10.00 am to 12.30 pm
    UIA Gombak Monday to Thursday from 9.00 am to 4.30 pm Friday: 9.00 am to 4.00 pm (Business will remain closed from 1.00 pm to 2.00 pm for Friday Prayers) (Closed on Saturday, Sunday, and Public holidays)

    Headquarters address

    AmBank (M) Berhad Level 48, Menara AmBank, No. 8, Jalan Yap Kwan Seng, 50450 Kuala Lumpur.

    Phone: +60 3 2167 3000 Facsimile: +60 3 2166 5593

    Customer Care Numbers

    AmBank branch Phone number
    Kuala Lumpur, Malaysia +60 3-2167 3000
    Batu Pahat, Malaysia +60 7-432 4208
    Shah Alam, Selangor, Malaysia +60 3-5510 6991
    Kuala Kangsar, Perak, Malaysia +60 5-776 1186
    Kuching, Sarawak, Malaysia +60 82-422 992
    Contact centre 03-2178 8888

    FAQs

    Q. Does AmBank offer a Foreign Currency Current Account for Chinese currency?

    A. Yes, the bank offers a Foreign Currency Current Account for Chinese Yuan Renminbi (CNY) which is also eligible for protection by PIDM.

    Q. Can I obtain a car financing facility through AmBank Islamic?

    A. Yes, AmBank offers car financing scheme called AmAUTOMate under both, conventional and Islamic banking formats.

    Q. What is the current profit rate for Personal Financing-i?

    A. The bank provides a profit rate of 6.90% p.a. for private sector which is effective from 2 January 2015.

    Q. What is the margin on property loan offered by the bank?

    A. Through the conventional scheme of AmBank, you can get a property loan with a margin of financing up to 85%. The Islamic unit offers Property Financing-i providing a margin of financing up to 95%.

    Q. I am going out of the country for a short while. Can I use my ATM/debit card there?

    A. Yes, you can use your ATM/debit card overseas. Before you leave, you will need to activate your card for overseas card usage facility. You can contact the call centre agents for facilitating it or you can go to your nearest branch and get the activation done.

    Q. How can I reset the password for my AmOnline account?

    A. For resetting the password, you need to log in to AmOnline, click on the ‘Reset Password’ tab and follow the procedure. If you have any query regarding the procedure, you can contact the 24-hour active call centre on (603) 2178 8888.

    Q. What is the maximum amount of home loan or house financing I can access?

    A. You can get up to RM100,000 as a home loan through the bank’s home financing scheme.

    Q. Where can I find the centre for currency exchange through AmBank?

    A. AmBank has multiple Foreign Currency Exchange centres. They are located at Kuala Lumpur International Airport (arrival and departure) along with at 3 different AmBank branches at Kuala Lumpur.

    Q. What is the eligibility criteria for opening an AmGenius Savings Account?

    A. You/the applicant needs to be aged 18 years old and below. For children who are below 12 years of age need to have a trust account. If qualified on these criteria, you can open an AmGenius Savings Account with minimum deposit as low as RM1.

    Q. How interest rate is calculated Everyday Savings Account?

    A. For this type of savings account, the interest rate is calculated on a daily basis and it is credited into your account on a monthly basis.


    Latest News About AmBank Malaysia

    • AmBank Expects To Earn Profit after Cost Reduction

      As a part of its transformation phase, AmBank has been making efforts to curb the costs of its various products. With this measure, the bank is expecting an increase in its earnings in the current financial year. In the process of makeover, the bank is also focusing on its business banking and retail segments.

      According to the bank’s CEO, Datuk Sulaiman Mohd Tahir, the group is managing its costs well as it has gone through cost restructuring with the help of a mutual separation scheme (MSS). At the group’s annual general meeting, Tahir further informed that the group is eying to create savings worth RM300 million for 3 years as a part of its Business Efficiency Target 300 (BET300) programme. So far the group has achieved savings worth RM140 million.

      In the financial year (FY18) that ended on 31 March 2018, the bank has seen an increase in revenue by 3.5% to RM8.58 billion. The bank has seen a strong growth from sectors like business banking and small and medium enterprises (SMEs).

      In a further development, AmBank is joining hands with a telecom company to launch cashless mobile payment feature using quick response (QR) codes by next month.

      BBazaar Malaysia

      1 Aug 2018

    • AmBank Declares All-Ready For 1MDB Investigation

      AmBank Group says that the group has not been asked to help in investigations surrounding 1Malaysia Development Berhad (1MDB). The group also stated that they are open for investigation similar to the previous two years.

      In the background, AmBank had to pay a fine of RM53.7 million to Bank Negara Malaysia in 2015 for violating a few regulations. During the investigation, the bank had agreed to set aside an amount of RM100 million over 4 years for the betterment of the bank’s processes.

      In 2015, it was reported that about RM2.6 billion from the bank’s funds had been transferred to the personal accounts of Datuk Seri Mohd Najib Razak, the prime minister at the time. However, the allegation was denied saying that the money was donated by a royal family of Saudi Arabia.

      The bank is now following all the regulations and is striving to achieve a cost-to-income ratio of 55% in the financial year 2019.

      BBazaar Malaysia

      1 June 2018

    • AmBank Posts Financial Statement For FY18

      AmBank Group has declared its net profit for the financial year that ended in March 2018. However, the profit has dropped as compared to the year before due to factors such as mutual separation scheme and other normalised things. In addition, the dividends of the group have reached 10 sens/share.

      The group observed that its profit has decreased by 14.5% – the profit in FY2017 was RM1.32 billion and has come down to RM1.13 billion in FY2018. In contrast, the group has seen an increase of 5.7% in income – RM3.979 billion.

      An increase of 12% in the group’s expenses was recorded in the year accounting to RM2.42 billion. Out of this, an expense of RM146 million occurred due to the mutual separation scheme.

      The bank has also seen a consistent rise in the financing and loan sector. Current and savings account has seen a growth of 2.6% year-on-year. In terms of wholesale banking a dip of 2.1% was recorded. Business banking is a new area started by the bank and has got a total income of RM259 million.

      BBazaar Malaysia

      31 May 2018

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