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Bank Muamalat Malaysia Berhad

Bank Muamalat Malaysia is an Islamic financial service provider that functions based on Shariah principles. The bank provides an array of financial services to its customers that ranges from credit and debit cards to home as well as business financing.

Awards and Recognition

2016: Pioneer of Islamic Banking Award at GIFA.

2016: Best Transformation Project of the Year Award at Management Events' Project of the Year Award.

2016: The bank received an award for Dynamic 3rd Party Partnership by Timetric at the 7th Annual Retail Banker International Asia Trailblazer Summit and Awards.

2016: The bank was the first runner-up for the TOP Bancatakaful Producer under the Bank Sales Staff Category Award in the Malaysian Takaful Association (MTA) StarNite Award Night.

List of Services

  • Business banking: This includes corporate, investment banking, commercial banking and treasury and capital markets.
  • Consumer banking: Consumer banking comprises of banking products and services offer to a customer or applicant as a private entity.

List of Products

Through its consumer banking department, the bank provides a range of products to you that include financing and deposit services. Let’s have a look at services provided by the bank:

  • Deposit: The bank offers basic savings and current accounts (BSA/BCA), Savings Account-i, Current Account-i, Fixed Term account-i, and Muamalat Salary Scheme.
  • Financing: This includes mortgage, personal financing, home financing schemes, along with shophouse and land financing facilities. The bank provides varied financing packages at competitive profit rates.
  • Wealth Management: The bank offers a wide range of wealth management gateways, including Investment (Unit Trust, ASNB), Gold (physical and account), and takaful policies like M-Tiara Education, M-Tiara Linked, M-Tiara Hajj, M-Tiara Critical Care, M-Tiara Motor Takaful, etc.

Branches Working Hours

Given below are the operation timings for few of the key branches of Bank Muamalat Malaysia Berhad:

Branch: Jalan Melaka 

Monday to Thursday: 9.30 a.m. to 4.30 p.m. Friday: 9.15 a.m. to 12.30 p.m. and 2.30 p.m. to 4.15 p.m.

Branch: Bandar Baru Bangi

Monday to Thursday: 9.30 a.m. to 4.30 p.m. Friday: 9.15 a.m. to 12.30 p.m. and 2.30 p.m. to 4.15 p.m.

Branch: Johor

Monday to Thursday: 9.30 a.m. to 4.30 p.m. Friday: 9.15 a.m. to 12.30 p.m. and 2.30 p.m. to 4.15 p.m.

Branch: Perak

Monday to Thursday: 9.30 a.m. to 4.30 p.m. Friday: 9.15 a.m. to 12.30 p.m. and 2.30 p.m. to 4.15 p.m.

Branch: Pahang

Monday to Thursday: 9.30 a.m. to 4.30 p.m. Friday: 9.15 a.m. to 12.30 p.m. and 2.30 p.m. to 4.15 p.m.

Headquarters Address

The head office of Bank Muamalat Malaysia Berhad is located in Kuala Lumpur. The detailed address is given below.

Bank Muamalat Malaysia Berhad Ibu Pejabat, Menara Bumiputra, 21 Jalan Melaka, 50100, Kuala Lumpur.

Customer Care Numbers

For any query, request, or feedback related to the services and products of the bank, you can get in touch with the bank representatives through the following contact numbers:

Head office contact (for local phone calls): 1300-88-8787 

Head office contact (for overseas phone calls): +603-2600 5500

For lost or stolen credit cards: 1-300-88-8787

The customer care service of the bank is available for 24 hours every day including public holidays.

Email Address

If you want to write an email to the bank regarding its services and products, you can write a mail to feedback@muamalat.com.my.


FAQs

Q. Where is the regional office of the bank located in Northern Province?

A. The address of the Regional Office Northern area is:

Level 2, Bangunan Perbadanan Menteri Besar Kelantan,, Jalan Kuala Krai,, 15150 Kota Bharu, Kelantan.

You can also call up the bank representatives of northern region by calling on 1-300-88-8787.

Q. What is the The M-Tiara Householder Plan of Bank Muamalat?

A. The M-Tiara Householder Plan provides you a cover on loss or damage of your house and contents belonging to the residents of the house. It offers you cover from explosion, fire, theft, robbery, flood, etc. You can get up to RM70,000 sum covered under this plan.

Q. What are the mode of bill payments accepted by the bank?

A. The bank accepts bill payments via ATMs (for utilities like water and electricity bills), Internet banking, as well as through over the counter transactions.

Q. Can I purchase an online takaful cover for my vehicle?

A. Yes, you will get the facility of purchasing an online takaful cover for your car or automobile with Muamalat Motor Takaful. You can get the payment options that include over the counter transactions and credit card disbursements.

Q. Where can I get more information about the Wasiat/Will provision provided by the bank?

A. Regarding any inquiries about the Wasiat or Will, you can contact the bank officials on 1 300 88 8787 for any further details.

All the products offered by Bank Muamalat are Shariah-compliant. To know more about the products or to apply for any of the takaful policies, visit your nearest branch today.

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