CIMB Islamic bank offers a host of financial solutions that are Shariah-compliant. With its headquarters located in Kuala Lumpur, the bank provides services, including investment banking, wealth management, consumer banking, private banking, and asset management.
The bank provides a range of banking products and financial services that include:
The CIMB Islamic Bank Berhad branches in Malaysia open at 9 a.m. in the morning.
CIMB Islamic Bank Berhad Menara Bumiputera-Commerce 11 Jalan Raja Laut Kuala Lumpur 50350 Malaysia
If you have any query regarding the products and services offered by the bank, you can contact the bank officials on following numbers:
Consumer Contact Centre: +603 6204 7788 (for both local and overseas calling)
You can write to firstname.lastname@example.org for your queries and complaints regarding the services. For further escalation of your complaints, you can write to RU@cimb.com.
Q. What should be my next step if/when my complaint is not resolved by the CIMB bank officials?
A. If your complaint or query is not resolved by the bank, you can escalate it further to the Bank Negara Malaysia. You can write an email to email@example.com regarding your grievance.
Q. What is the current Base Rate (BR) for CIMB Islamic Bank Berhad, Malaysia?
A. Effective from 2 February 2018, the Base Rate for the bank is at 4.15% p.a. and Base Financing Rate (BFR) is 7% p.a.
Q. After the changes in BR and BFR, are there any changes in fixed deposit rates?
A. Yes, with the change in BR w.e.f. February 2018, Fixed Deposit Board Rates (FDBR) will be increased by 0.025% p.a.
Q. What are the life takaful products offered by CIMB Islamic Bank?
A. The bank offers takaful products that include Group Term Financing Takaful, Sun Maximed-i, Decreasing Term Takaful with Optional Critical Illness (CI) Waiver Benefit, and Xpress Cash Protector-i.
Q. What is a Fire Takaful cover?
A. It is a property or house takaful cover offered by CIMB Islamic against loss and/or damage of property due to fire and lightning.
If you have any doubt regarding any of the bank’s products, reach out to the bank by dropping an email or calling up the branch office. Also, make sure you have read through the fine prints in detail before applying for any product.