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    Hong Leong Bank

    Hong Leong Bank or HLB is one of the major banking groups in Malaysia. Originally established in 1905 as Kwong Lee Mortgage and Remittance Company, HLB is recognised as one of the oldest regional financial institutions in Malaysia. With its headquarters strategically located in Kuala Lumpur, the bank has a strong presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

    In 2008, HLB was recognised as the first Malaysian bank to step foot in the Chinese banking sector. The bank held a 20% share in in Bank of Chengdu Co. The same year, in December it became the first Southeast Asian bank to establish a 100% wholly-owned bank in Vietnam. HLB expanded its presence in 2013 by incorporating a 100% wholly-owned commercial bank in Cambodia.

    With its roots based on a strong Malaysian entrepreneurship, HLB offers a wide range of of convention and Islamic banking products.

    Awards and Recognition

    Over the years, Hong Leong Bank has been recognised by several institutions for its contribution in the financial services sector. Here are a few of the bank’s achievements so far:

    • Asia/Pacific's Leader in Cashless Collaboration (Financial Insights Innovation Awards 2017)
    • Best Instant Transfer Bank (Malaysian e-Payment Excellence Award 2017)
    • Outstanding Contribution to MyDebit (Malaysian e-Payment Excellence Award 2017)
    • Best FPX Bank (Malaysian e-Payment Excellence Award 2017)

    List of Services

    • Personal banking
    • Priority banking
    • Business banking
    • Islamic banking
    • Global Markets Solutions

    List of Products

    • Insurance: Hong Leong Bank offers a variety of insurance services that protects you and your family in case of accident, death, damage of property or car, etc. You can choose and opt for a variety of insurance policies, including motor insurance, travel insurance, home insurance, life insurance, personal accident insurance policies, medical insurance, card insurance, investment-linked plans, and education related insurance policies.
    • Loans: Hong Leong Bank offers Property Loan, Motor Loan, Personal Loan, and Share Margin Financing to its customers.
    • Credit Cards: The bank offers various credit cards to suit consumers’ need. You can choose from various categories, including Premium credit cards, Business credit cards, Cashback credit cards, Rewards Points credit cards, and Personalised credit cards.
    • Deposits: At HLB, you can deposit money in a variety of accounts, with each account having its own distinct characteristics. The bank offers Basic Current Account, Current Account, Foreign Currency Account, Pay&Save Account, Basic Savings Account, Savings Account, Junior Savings Account, Premium Savings Account, Senior Savings Account, Flexi FD, Junior Fixed Deposit, Foreign Fixed Deposit Account, etc.
    • Investment: You can invest and earn higher returns through HLB’s investment gateways. There are several investment modes offered by the bank, including Structured Investments, Unit Trust, Bonds, and HL EBooking.
    • Islamic Banking: HLB offers both conventional and Islamic banking services. With Islamic Banking, you can opt for services like Deposits-i, Takaful, Consumer Financing-i, and Wealth Management-i.

    Promotions

    Credit Card Promotions

    Promotion 1: Get 10% discount at Yun Nam

    First-time customers get 1 hair treatment, 1 set of hair-growth kit and 1 hair-grow tonic worth RM495. Enjoy 10% of discount on hair treatment packages. The offer is valid till 30 November 2018.

    Promotion 2: Get up to RM800 cashback and savings with selected HLB credit cards

    You can get up to RM800 cashback when you apply for HLB credit cards. This promotion is exclusively for New-to-Card principal HLB cardholders and is valid for selected cards only. You can choose from 3 options:

    • Hong Leong Mastercard Gold Credit Card + Hong Leong Visa GSC Gold Credit Card
    • Hong Leong Mastercard Sutera Platinum Credit Card + Hong Leong Visa GSC Platinum Credit Card
    • Hong Leong Visa Infinite Credit Card + Hong Leong Visa Infinite Doctor’s Edition Credit Card

    To enjoy the promotion, you can use your recently approved credit card to purchase a mobile device of RM2,000, subscribe to a Celcom FIRST plan or register for auto-billing with Celcom. This offer is valid till 31 July 2018.

    Fixed Deposit Promotions

    Get exclusive FD deals with Pay&Save Account

    You can enjoy an exclusive FD deal for 8 months at an interest rate of 4.10% p.a. To get this deal, you have to open a Pay&Save Account with a minimum deposit of RM1,000. Following that, you have to set 2 loan or credit card standing instructions within a month from the account opening date. The offer is valid till 22 June 2018.

    Branches Working Hours

    Operating Hours. Weekdays: 9:00 a.m. to 8:00 p.m. Saturday: 11:00 a.m. to 3:00 p.m.

    Headquarters Address

    HLB’s headquarters’ address is as follows:

    Hong Leong Bank Berhad, Level 18, Menara Hong Leong, No 6, Jalan Damanlela, Bukit Damansara, 50490 Kuala Lumpur, Malaysia

    Customer Care Numbers

    Call at 03 7626 8899 for all banking related queries.

    Email Address

    You can mail at ir@hlbb.hongleong.com.my


    FAQs

    Q. In which locations do Hong Leong Bank operate?

    A. Hong Leong Bank’s headquarters is based in Kuala Lumpur, Malaysia. HLB also has a strong presence in in Singapore, Hong Kong, Vietnam, Cambodia, and China.

    Q. What are the consequences if I do not change my C&S Debit Card?

    A. You will no longer be able to use your C&S Debit Card as soon as the deadline ends.

    Q. I have and C&S Debit Card. How different it is from the new P&P Debit Card?

    A. The P&P Debit Card is driven by a secured PIN. Cardholders need to punch in a PIN to carry out POS transaction.

    Q. I am 25 years old with an annual income of RM30,000. Am I eligible for a Hong Leong Platinum Credit Card?

    A. No. In order to enjoy the benefits of Hong Leong Platinum Credit Card the applicant must have a minimum annual income of RM80,000.

    Q. Where can I check my Credit Card application status online?

    A. Visit HLB’s official website and click on the 'Check Loan Application Status' to see the status of your application.

    Q. What is the maximum loan tenure for HLB Housing Loan?

    A. A maximum time period of 30 years or up to 65 years of age

    Q. What type of properties can be financed by HLB?

    A. The bank offers loans for residential properties under the Hong Leong Housing Loan. HLB also finances commercial properties under the Hong Leong Shop Loan.

    Q. How many days will it take to process my loan?

    A. Around 2 to 3 days upon receiving the required documents.

    Q. Will I get reward points or cashback on holding Hong Leong I’m Credit Card?

    A. No. I’m Credit Card is a basic credit card.

    Q. What is Skim Rumah Pertamaku?

    A. It’s the latest development in the property sector. As announced by the Government in the 2011 budget, this scheme offers young adults with a monthly income of RM3,000 or less, up to 100% financing to own a home.

    You can check out and compare all the promotions offered by Hong Leong Bank and choose the ones that suit your requirements. To apply for the products, contact your nearest HLB branch today.

    Latest News About Hong Leong Bank Malaysia

    • Hong Leong Bank Hopes Banking Policies Would Continue to Remain the Same

      It's been two weeks since Datuk Nor Shamsiah Mohd Yunus was appointed as the new governor of Bank Negara. With the quick change of governors, Hong Leong Bank Bhd (HLB) doesn't expect any major banking policy changes.

      The Group Managing Director and CEO, Dominic Fuda is of the opinion that the existing policies could remain the same as the new governor has been working with the central bank for more than 30 years.

      Fuda had mentioned earlier that the bank has allocated capital expenditure worth RM230 million for the ongoing financial year. Half of the funds will be invested towards going digital, as around 48% of customers have been using digital platforms for banking in the previous financial year.

      The bank will not be downsizing the employees, but are working on boosting their skills to handle digital requests. 150 employees have been allotted to different branches to take care of the bank's SME lending business. As a move to go completely digital, the remaining capital will be used to upgrade 50 branches.

      HLB is the premier bank in the country to have their own Facebook Augmented Reality (AR) Experience. In the upcoming week, seven Facebook AR filters will be released by the bank to create a unique experience for the 89.3% of the Malaysians who use social media sites regularly.

      BBazaar Malaysia

      4 July 2018

    • Hong Leong Bank Gears Up to Digitise the Banking Transactions

      Hong Leong Bank is planning to utilise half of its capital expenditure allocated for the financial year ending on 30 June 2019 on digitisation. An amount of RM115 million will be spent in a strategic way to nurture the various digital initiatives of the bank.

      The bank’s managing director, Domenic Fuda hopes to see continued growth in the number of digital transactions as they introduce more products on their digital platform. According to Fuda, 48% of the bank’s customers used digital and mobile platforms in 2017, showcasing a growth of 73% in digital transactions. Currently, the bank has 750,000 customers using the mobile application for banking transactions.

      At the launch of the Annual Digital Day, the bank revealed that their digital innovations would include a facial recognition feature in order to approve transactions. The bank also will implement a virtual assistant chatbot, which responds to voice commands. The chatbot will be capable of making bill payments and fund transfers.

      Customer can also transfer funds using a mobile number, and the “scan and pay” option to pay for their shopping bills. The bank stated that the rest of the capital will be utilised to achieve the regulatory requirement changes and system maintenance.

      BBazaar Malaysia

      4 July 2018

    • Hong Leong sees a growth of 21% in Q3

      In the third quarter that ended on March 31, 2018, the net profit of Hong Leong Bank Berhad has grown by 21.1% reaching up to RM690.03 million, as per reports.

      The bank’s pre-tax profit also increased by 22.7% to RM855.1 million in comparison to the last year’s figures of RM697.04 million. Moreover, the revenue of the bank has also improved by 11.8% reaching up to RM1.25 billion.

      However, the personal financing division saw a decline in the pre-tax profit as it went down from last year’s figures of RM297.4 million to RM278.9 million this year. This loss is noted to be the result of higher operating expenses and lower total income.

      Talking about the bank’s performance in this quarter, Domenic Fuda, CEO and group managing director of the bank, said that the bank has reached a substantial milestone in this quarter and also in the previous 9 months. He further asserted that the bank is looking forward to execute a digital strategy to increase its engagement with the patrons.

      BBazaar Malaysia

      30 May 2018

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