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    OCBC Al-Amin Bank Berhad

    The Malaysian franchise of Islamic bank offers a complete range of financial products and service that operate on Islamic principles of banking. The bank offers competitive profit rates, a host of deposits and financing products, and other financial solutions to its customers.

    Awards and Recognition

    2015: Top FI Partner Award by Credit Guarantee Corporation (CGC)

    2014: Most Outstanding Islamic Corporate Banking Product - SME Wholesale Guarantee-i at Kuala Lumpur Islamic Finance Forum (KLIFF)

    2014: Islamic Bank of the Year by The Banker

    2014: Best Islamic Structured Financing by Asset Magazine

    List of Services

    • Personal Banking-i
    • Business Banking-i

    List of Products

    Through Personal Banking-i, the bank offers following products and services to an individual or joint applicant:

    • Deposits: You can enjoy various plans under Savings Account-i, Current Account-i, Fixed Deposit-i. You can also enroll for the savings accounts if you are under 18 years of age by providing a guarantor. There are two different types of current accounts and one Islamic fixed deposit scheme offered at a fixed profit rate.
    • Financing: The bank offers Shariah-compliant personal financing scheme that functions on the principles of Shariah. Home financing scheme functions on the concept of Ijarah Muntahiah bi Al-Tamlik (Leasing ending with Ownership) and it comes with 3 different plans: Idaman-i, Impian-i, and Warisan-i.
    • Investment: The bank distributes third party unit trust funds where you can invest with a lump sum amount or via OCBC Al-Amin ARIP-i programme.
    • Takaful: The bank provides a host of takaful plans that protect your house, family, and also your future. You can also sign up for i-Great Raudhah, a plan that offers protection throughout your Hajj pilgrimage.
    • Debit card-i: OCBC Islamic offers Debit Card-i and Premier Debit Card-i that gives you cash withdrawal facility and worldwide acceptance.

    Headquarters Address

    The headquarters of the bank is located at Kuala Lumpur. The address is as follows:

    OCBC Al-Amin Bank Malaysia Berhad 25th Floor, Wisma Lee Rubber 1 Jalan Melaka 50100 Kuala Lumpur

    Customer Care Number

    For your doubts and queries related to any product and services from the personal banking division, you can call the hotline 03 8314 9310 to get the assistance by bank representatives.

    Email Address

    You can also write to the bank officials about your doubts and concerns through an email. The official email address is: callcentre@ocbc.com.

    Branches Working Hours

    On weekdays, i.e. from Monday to Friday, the personal banking hours are 9.30 a.m. to 5 p.m. Whereas For OCBC Al-Amin Taman Melawati Xpres Branch, the working hours are 10 a.m. to 7 p.m. on weekdays.


    FAQs

    Q. Is 7-day banking facility available with any of the OCBC branches?

    A. Yes, you can access 7-day banking facility at the bank’s Melaka branch from 9.30 a.m. to 6 p.m. for over the counter or cash transactions. You can access any other types of services from the branch from 9 a.m. to 7 p.m. throughout the week.

    Q. What is the salient feature of the premier Debit Card-i?

    A. You can get premier status and recognition through your premier debit card. You are eligible to access more than 70 Premier Centers across Southeast Asia.

    Q. Do I have to pay any processing fee for my Home financing-i scheme?

    A. For personal application, the processing charges are entirely waived.

    Q. I want to close my savings account. Do I have to pay any charges?

    A. If you are closing your account within 3 months of your joining, you will have to pay cancellation charges worth RM20 for each request.

    Q. What are the features of i-Great Raudhah?

    A. i-Great Raudhah is a takaful cover/ protection plan that you can utilise for your Hajj pilgrimage. Through this plan, you can get multiple benefits under one plan that include, death and total and permanent (TPD) disability cover, flexible tenures up to 30 years, Badal Hajj (hajj by a proxy) etc. through 3 different plans available.

    All the products offered by OCBC Al-Amin are based on Islamic concepts. Contact the bank to know more about the products.

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