The Malaysian franchise of Islamic bank offers a complete range of financial products and service that operate on Islamic principles of banking. The bank offers competitive profit rates, a host of deposits and financing products, and other financial solutions to its customers.
2015: Top FI Partner Award by Credit Guarantee Corporation (CGC)
2014: Most Outstanding Islamic Corporate Banking Product - SME Wholesale Guarantee-i at Kuala Lumpur Islamic Finance Forum (KLIFF)
2014: Islamic Bank of the Year by The Banker
2014: Best Islamic Structured Financing by Asset Magazine
Through Personal Banking-i, the bank offers following products and services to an individual or joint applicant:
The headquarters of the bank is located at Kuala Lumpur. The address is as follows:
OCBC Al-Amin Bank Malaysia Berhad 25th Floor, Wisma Lee Rubber 1 Jalan Melaka 50100 Kuala Lumpur
For your doubts and queries related to any product and services from the personal banking division, you can call the hotline 03 8314 9310 to get the assistance by bank representatives.
You can also write to the bank officials about your doubts and concerns through an email. The official email address is: firstname.lastname@example.org.
On weekdays, i.e. from Monday to Friday, the personal banking hours are 9.30 a.m. to 5 p.m. Whereas For OCBC Al-Amin Taman Melawati Xpres Branch, the working hours are 10 a.m. to 7 p.m. on weekdays.
Q. Is 7-day banking facility available with any of the OCBC branches?
A. Yes, you can access 7-day banking facility at the bank’s Melaka branch from 9.30 a.m. to 6 p.m. for over the counter or cash transactions. You can access any other types of services from the branch from 9 a.m. to 7 p.m. throughout the week.
Q. What is the salient feature of the premier Debit Card-i?
A. You can get premier status and recognition through your premier debit card. You are eligible to access more than 70 Premier Centers across Southeast Asia.
Q. Do I have to pay any processing fee for my Home financing-i scheme?
A. For personal application, the processing charges are entirely waived.
Q. I want to close my savings account. Do I have to pay any charges?
A. If you are closing your account within 3 months of your joining, you will have to pay cancellation charges worth RM20 for each request.
Q. What are the features of i-Great Raudhah?
A. i-Great Raudhah is a takaful cover/ protection plan that you can utilise for your Hajj pilgrimage. Through this plan, you can get multiple benefits under one plan that include, death and total and permanent (TPD) disability cover, flexible tenures up to 30 years, Badal Hajj (hajj by a proxy) etc. through 3 different plans available.
All the products offered by OCBC Al-Amin are based on Islamic concepts. Contact the bank to know more about the products.