Standard Chartered Saadiq Berhad

    Standard Chartered Saadiq Berhad provides a wide range of Islamic banking services based on Shariah principles. Standard Chartered was the first international bank to offer Islamic services in Malaysia back in 1992. The group launched this exclusive Islamic subsidy, Standard Chartered Saadiq Berhad, in 2008.

    List of Services

    • Online Banking
    • Mobile Banking
    • Straight2Bank
    • Digital Banking

    List of Products

    Find below the list of personal banking products are offered by the bank:

    Accounts and deposits: The bank offers Saadiq Islamic accounts like Term Deposit-i, Basic Account-i, and Tawarruq Justone Accounts that are backed by Shariah principles. These accounts offer higher profit rates compared to their conventional counterpart schemes.

    Credit cards: Like many other Islamic bank, Standard Chartered Saadiq Berhad offer credit cards that provide travel privileges, rewards points, and cashback benefits.

    Loans and mortgages: You can obtain loan schemes that are simple and offer competitive profit rates. These schemes offer 3 different types of personal loan and home loan solutions including My Home-i, My HomeOne-i, and Personal Financing-i.

    Investments: You can invest in various ways with the bank. The investment schemes offered are in the form of unit trusts, bonds, foreign currency deposits, along with structured investment schemes available with the bank.

    Insurance: Standard Chartered Saadiq provides a range of options for individual as well as assets protection purpose. Personal accident and critical illness protection, travel insurance, car insurance, home insurance, along with protection plans for children’s education and retirement are offered by the bank.


    Credit card promotions:

    • Get a gift voucher on your theme park ticket: Enjoy a complimentary merchandise gift voucher on your Disneyland theme park tickets and hotel accommodations with the Standard Chartered cards. You can get a voucher worth HKD50 when you buy a 1-day or 2-day park ticket on the card. You can also win a night’s stay at Hong Kong Disneyland hotels on your 1-day ticket for 2 adults. Valid till: 30 June 2018
    • Get 12% discounts on hotel accommodations: Enjoy up to 12% off on your bookings with the bank’s credit card on minimum expenditure of RM1,500. You need to use promo code: SCBMY12 to obtain the discount.

    You can also get 10% discount on your bookings worth RM400 and above. You need to use the promo code: SCBMY10 to acquire the offer.

    Valid till: 31 December 2018

    Branches Working Hours

    During weekdays i.e., from Monday to Friday, the bank remains open from 9.15 a.m. to 3.45 p.m. for its counter services.

    Headquarters Address

    The headquarters address for Standard Chartered Malaysia Berhad is as follows:

    Level 16, Menara Standard Chartered, No. 30, Jalan Sultan Ismail, 50250, Kuala Lumpur.

    Customer Care Numbers

    For registering your complaints and queries, you can call the 24-hour active customer service hotline of the bank on: +603 7711 8888 (for overseas calls) and 1300 888 888 (for local calls). For lost or stolen cards, you can contact on: 1800 88 8998 (local) or (603) 7849 6888 (overseas).

    Email Address

    If you wish to write an email to the bank officials, you can write to malaysia.Feedback@sc.com. The bank representatives will then reach you with necessary updates on your queries.


    Q. Which critical illnesses are covered under the Critical Illness Protection Plan of the bank?

    A. You can obtain a cover for 5 major critical illnesses that are considered as high-risk illnesses in the country. The plan covers cancer, heart attack, stroke, kidney failure, and coronary heart disease. You can get a cover of up to RM70,000 with this plan.

    Q. What are the tenure that I can obtain for the Term Deposit-i scheme?

    A. You can choose any suitable range of tenure from 1 to 60 months under this scheme.

    Q. Will I get an annual fee waiver for Standard Chartered Priority Banking Visa Infinite Credit Card?

    A. You will get an annual fee waiver for first 2 years on obtaining the card. After that, if you spend minimum RM10,000 each year on the card, you will be eligible for the annual fee waiver facility.

    Q. Which Shariah principle is applicable for Term Deposit-i plan?

    A. The plan is based on the Islamic principle of Murabahah.

    Q. Can I access online banking facility with my Saadiq Basic Account-i?

    A. Yes, you can access an online banking facility with this account. Along with it, you can also obtain the facilities like phone banking and estatements.

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