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United Overseas Bank (Malaysia) Bhd.

United Overseas Bank Malaysia (UOBM) was established in 1993 though United Overseas Bank had started functioning in Malaysia in 1951. The bank has its chain spread across 19 countries with over 500 functional offices. Today, UOBM has 45 branches across Malaysia and serves both retail and commercial customers.

Awards and Recognition

United Overseas Bank has received the following awards and recognition in the recent times:

  • AsiaMoney has recognised UOBM as the ‘Best Foreign Cash Management Bank in Malaysia’. The award was given after the results of the Cash Management Poll 2016 as voted by small, medium and large-sized corporates.
  • At the Triple A Treasury, Trade & Risk Management Awards 2016, the bank was awarded ‘Malaysia Best Trade Finance Solution’ by the Asset.
  • The Asset also awarded the bank with ‘The Best Individual in Trading Malaysian Ringgit Bonds’ at the Asian Currency Bond Benchmark Review 2016.
  • Structures Retail Product (SRP) has recognised UOBM with the title, ‘Deal of the Year’ at the event, SRP Asia-Pacific Structured Products & Derivatives Awards 2016.

List of Services

The bank offers the following services to its customers:

  • Personal Banking
  • Business Banking
  • Corporate Banking
  • Islamic Banking
  • Privilege Banking
  • Private Banking
  • Wealth Banking

List of Products

  • Cards: UOBM offers a number of credit cards to its customers with various rewards and privileges. Based on your credit card usage, the bank rewards you with UNIRinggit Rewards Programme and SMART$ Rebates. In addition, the bank offers supplementary cards and a debit card.
  • Accounts: The bank provides various types of accounts such as savings account, current account, fixed deposit account and foreign currency account. UOBM offers different types of savings accounts that suit different categories of people including kids. Some of these accounts may provide you with a card that can benefit you with cashback and rewards.
  • Personal Loan: The bank offers a personal loan amount of up to RM100,000. The interest rates are as low as 0.83% per month and the repayment tenure can go up to 5 years depending on the loan amount.
  • Property Loan: Under property loans, the bank offers Intelligent Retail Loan, Intelligent Home Loan and Flexi Mortgage. These loans offer you the freedom to purchase a commercial property or a residential property according to your needs. You may also consider renovating/redesigning your home with UOBM property loans.
  • Investments: With UOBM, you can invest in Unit Trust, Structured Investment, and Gold Investment Account.
  • Insurance: The bank provides different insurance policies to individuals, married couples, for people with kids and for pre-retirement arrangements.

Promotions

Debit Card Promotions

Promotion 1: Get Cashback on Debit MasterCard Transaction

As part of promoting the use of Debit Card instead of cash, UOBM is offering the cashback promotion. You can get a cashback of 10% of your total transactions when you make at least 15 transactions a month. The minimum bill amount for each transaction must be RM5. The offer began on 15 February 2018 and is valid until 30 June 2018.

The cashback is capped at RM50 per cardholder per month. Also, throughout the promotion period, you can get a maximum cashback of RM250.

Credit Card Promotions

Promotion 1: 30% off at Shogun & Saisaki Restaurants

Shogun & Saisaki are offering 30% off on Buffet Lunch and Buffet Dinner between Monday and Friday. Saturday and Sunday, the restaurant offers you 20% off on your bill. If you prefer ordering food online and getting it delivered to your doorstep, use the promo code UOB36 to get 36% off on your bill between Monday and Saturday. However, the promo code is valid on a minimum order of RM50. The offer is available only when you pay the bill with your UOB Card.

Promotion 2: Get 20% off at Zalora

Spend a minimum of RM150 at Zalora and get 20% discount. The offer is valid till March 2019. You just need to key in the promotional code UOB20Z during checkout. This offer is valid for the first 450 transactions carried out every month.

Personal Loan Promotion

Enjoy 25% cashback on personal loan

Apply for a UOB personal loan and earn 25% cashback on your interest rate. This rebate is only applicable if you make your monthly repayments before the due date. The promotion is valid till 31 October 2018.

Branch Working Hours

The working hours of different branches of UOBM are given below:

Branch Operating Days Operating Hours
Johor Monday to Friday 9.30 a.m. to 4.00 p.m.
Kedah Monday to Friday 9.30 a.m. to 4.00 p.m.
Kelantan Sunday-Thursday 9.30 a.m. to 4.00 p.m.
Kuala Lumpur Monday-Friday 9.30 a.m. to 4.00 p.m.
Malacca Monday-Friday 9.30 a.m. to 4.00 p.m.
Negeri Sembilan Monday-Friday 9.30 a.m. to 4.00 p.m.
Pahang Monday-Friday 9.30 a.m. to 4.00 p.m.
Penang Monday-Friday 9.30 a.m. to 4.00 p.m.
Perak Monday-Friday 9.30 a.m. to 4.00 p.m.
Sabah Monday-Friday 9.30 a.m. to 4.00 p.m.
Sarawak Monday-Friday 9.30 a.m. to 4.00 p.m.
Selangor Monday-Friday 9:30 a.m. to 4:00 p.m.
Terengganu Sunday-Thursday 9:30 a.m. to 4:00 p.m.

Headquarters’ Address

The headquarters of UOBM is located at the address below:

Menara UOB

Jalan Raja Laut

Peti Surat 11212

50738 Kuala Lumpur

Customer Care Numbers

You can contact UOBM to clarify your queries at 03 - 26128 121. UOBM also provides 24-hour call centres at different locations for your convenience.

  • Kuala Lumpur: +6 03-26128 121
  • Penang: +6 04-2401 121
  • Kota Kinabalu: +6 088-477 121
  • Kuching: +6 082-287 121
  • Johor Bahru: +6 07-2881 121

Also, the bank provides various telephone lines with dedicated purposes:

  • Application Status Enquiry on Credit Card: 603-2612 8101
  • Credit Card Activation: 603-2612 8123
  • Privilege Banking-Local: 1800 88 9833
  • Privilege Banking-Overseas: 603-2612 3312
  • Platinum Card Services: 603-2612 8080
  • UOB Infinite Concierge: 603-2612 3399
  • UOB Lady's Customer Service: 603-2612 3333
  • Loss or theft of card: 603-2612 8100

Email Address

You can drop an email to the bank at uobcustomerservice@uob.com.my.


FAQs

Q. What are the eligibility requirements to apply for a Personal Internet Banking?

A. The eligibility requirements to get started with Personal Internet Banking are:

  • You must be 18 years of age or above.
  • You must possess a valid mobile number in order to receive the OTP.
  • You can be an individual account holder or a joint account holder.

Q. What are the features of Intelligent Home Loan?

A. Some of the features of Intelligent Home Loan are:

  • The loan provides redraw facility.
  • You can prepay your instalments.
  • The bank allows you to skip the repayment during emergencies and festive seasons.
  • You can borrow up to 95% of financing on your home.

Q. What is a FunSavers Account?

A. With FunSavers Account, you can encourage children to save money from an early age. This account can be opened for a 12-year old as a joint account with his/her parent or legal guardian. The minimum deposit starts at RM1.

Q. What is the annual fee applicable on Lady’s Solitaire Card?

A. The annual fee applicable on Lady’s Solitaire Card is RM318. The annual fee can be waived for an annual spend of RM30,000 or more.

Q. What is the interest rate applicable on Fixed Deposit for a tenure of 12 months?

A. The interest rate on Fixed Deposit for a tenure of 12 months is 3.25% p.a.

Q. Is there a fee applicable to balance inquiry?

A. No. You don’t have to pay any fees to inquire your balance.

Q. What is the daily limit on retail transactions with UOB Debit Card?

A. The daily limit on retail transactions is up to RM15,000 with your UOB Debit Card.

Q. Should I pay a fee for instant money transfer to an account of a different bank?

A. Yes. You have to pay RM0.53 per instant transfer to an account of a non-UOB account.

You can contact your nearest UOB branch for more details on the products. For personal loans, cards, and other types of financing, make sure you compare the interest rates and other details before applying.

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