Al-Rajhi Bank Car Loan Customer Care

The Al-Rajhi Bank offers Automobile Financing-i to its customers in Malaysia. This facility comes with fast approval, competitive rates, and up to 90% of margin of financing. If you want to enquire about the facility, you can contact the customer support department and talk to the bank’s representatives.

Al-Rajhi Bank Car Loan Customer Care Numbers

Customer Care Hotline +603 2332 6000 (Domestic), +603 2332 9000 (International)

Contact Numbers for Al-Rajhi Bank Car Loan Customer Care (By Regions/Cities)

Regions Branches Contact Number
Branches within Klang Valley Bangsar Affluent Branch 03-2301 7000 ext. 345
Kajang 03-8732 1550
Kuala Lumpur Main 03-2301 7094
Klan 03-3361 1166
Kota Damansara 03-2301 7289
Puchong 03-2301 7252
Shah Alam 03-5522 9788
Branches outside Klang Valley Ipoh 05-249 0969
Johor Bahru 07-356 3600
Kota Bharu 09-7450 200
Kota Kinabalu 088-252 203/06/07
Kuantan 09-517 3750
Kuching 082-232 605
Melaka 06-285 1630
Penang 04-219 2555
Sungai Petani 04 - 420 6111

Al-Rajhi Bank Car Loan Customer Care Email ID


Email Address: [email protected]

Al-Rajhi Bank Car Loan Customer Care Postal Address

Al-Rajhi Banking and Investment Corporation (Malaysia) Berhad

Ground Floor, East Block,

Wisma Golden Eagle Realty,

142-B Jalan Ampang, 50450

Kuala Lumpur, Malaysia.

Talk to the customer support centre of Al-Rajhi Bank for any further details and queries about the product.


Q. What should I do if my complaint is not resolved satisfactorily by the bank?

A. You can contact Bank Negara Malaysia LINK or TELELINK at the following address if you are not happy with the bank’s response:

Block D,

Bank Negara Malaysia

Jalan Dato’ Onn

50480 Kuala Lumpur

Tel: 1-300-88-5465

Fax: 03-21741515

E-mail: [email protected]

Q. Can I apply for the hire purchase facility online?

A. You can download the online application form and fill it with all mandatory details. Send this form to the bank by post or via fax so that the bank officials can process your application.

Q. How to register my changed contact details with the bank?

A. If your contact details such as your telephone number or your address has changed, you need to inform immediately to the bank. You can call on 1300-82-6000 or email to [email protected] for updating your latest information.

Q. How can I register for internet banking services?

A. To register for the Al-Rajhi Internet Banking service, visit your nearest branch and get your Customer Information Code (CIC) number. Now visit an Al-Rajhi Bank ATM Machine to retrieve your temporary PIN. Use this PIN to continue the registration process online from the official website of the bank.

Q. Where can I find the addresses for different branches?

A. Click on ‘Contact Us’ on the official website of the bank. You can find a too where all the bank’s branches and ATM machine locations are displayed on the map with detailed addresses. Find any nearest branch to visit.

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