Bank Islam offers Vehicle Financing-i to its customers—a car loan facility that’s based on the concept of Murabahah. If you are looking to apply for the facility or have some queries, contact the bank’s dedicated car loan customer care.
Customer Care Numbers
Toll - Free Numbers for Bank Islam Car Loan Customer Support (By Regions)
|Eastern||09-627 2700, 09-627 2777|
|East Malaysia||082-425 118, 082- 235 419, 082- 416 215|
Bank Islam Car Loan Customer Care Email ID
Email Address: [email protected]
Bank Islam Car Loan Customer Care Postal Address
For your doubts and queries related to the products, you can write the bank officials on the following address:
Contact Centre Department
Bank Islam Malaysia Berhad
17th Floor, Menara Bank Islam,
No. 22, Jalan Perak, 50450
Tel: 03-26 900 900
Contact the bank through the aforementioned channels and get your doubts cleared on the financing rates, tenure, and more.
Q. How should I provide my feedback on the bank’s services?
A. You can get in touch with Bank Islam’s contact centre on the above given number or you can also fill an online feedback form. You can visit the official website of the bank and click on the ‘Contact Us’ page. You will find a feedback form here which you can submit in few clicks.
Q. Where can I file a complaint regarding a service or a product?
A. You can send a letter to the Contact Centre Department on the address given above. Moreover, you can also call the department on 03-26 900 900 or send a fax to 03-2782 1337. The email address that can be used to contact the bank officials regarding your complaint is [email protected]
Q. What should I do if my complaint is not convincingly solved by the bank representatives?
A. In such case, you can contact Bank Negara Malaysia LINK or TELELINK on the following address:
Bank Negara Malaysia,
Jalan Dato’ Onn,
50480 Kuala Lumpur.
Fax: 03-2174 1515
Email: [email protected]
Q. Where is the Southern region branch office of the bank located?
A. Here’s the address for the Southern regional office of Bank Islam:
Jalan Ayer Molek,
80000 Johor Bahru,
Q. What are the official banking hours of the branches?
|Weekdays||9.30 a.m. - 4.30 p.m.|
|Friday||9.30 a.m. - 12 p.m. and 2 p.m. to 4.30 p.m.|