Bank Rakyat Car Loan Customer Care

Bank Rakyat offers various schemes under its auto financing-i and superbikes hire purchase financing-i. Here are the details of the bank’s customer care department that you can contact whenever you have doubt about any of its vehicle financing products.

Bank Rakyat Car Loan Customer Care Numbers

Contact Centre Tele-Rakyat 1-300-80-5454
International Calls 03-55269000
24/7 Hotline 03-2693 6880

Contact Numbers for Bank Rakyat Car Loan Customer Support (By Regions)

Regions Contact Number
Kuala Lumpur/Putrajaya 03-40272403, 40272416 03-40272498
Johor/Melaka 06-2310273, 06-2310275, 06-2310277, 06-2310320 06-2264 5219
Perak 05-5263758, 3881, 4203 05-5260979
Sabah 088-487623, 624, 627 088-487635
Sarawak 082-462 378, 082-464378
Selangor 03-55125641, 55125670, 5512 5690, 5512 5626 03-55125603
Kelantan/Terengganu 09-6220699, 6220796, 6221159 09-6221176

Bank Rakyat Car Loan Customer Care email ID

Email Address: telerakyat@bankrakyat.com.my

Bank Rakyat Car Loan Customer Care Postal Address

Menara 1, Menara Kembar Bank Rakyat

No.33, Jalan Rakyat, KL Sentral

50470 Kuala Lumpur

Telephone: 1-300-80-5454

Contact the bank through the aforementioned channels and get your doubts cleared on the financing rates, tenure, and more.

FAQs

Q. What are the working timings of Bank Rakyat Customer Care Centre?

Monday to Friday 7.30 a.m. to 9.30 p.m.
Saturdays and Sundays 8.30 a.m. to 5.30 p.m.

The contact centre will remain closed on federal public holidays.

Q. What is the postal address of the public complaint bureau of the bank?strong>

A. You can get in touch with the public complaint bureau on the following address:

Customer Service Bank Rakyat,

Menara 1, Menara Kembar Bank Rakyat, No. 33, Jalan Rakyat,

50470 Kuala Lumpur.

Q. When can I get in touch with the public complaint unit?

Monday to Thursday 7.30 a.m. to 9.30 p.m.
Fridays 8.30 a.m. to 5.30 p.m.

Q. What are the official social media channels of Bank Rakyat?

A. The official social media networks of the bank are:

Instagram - @myBankRakyat

Facebook – https://www.facebook.com/myBANKRAKYAT/

Twitter - @myBankRakyat

Q. What is the application turnaround time for the hire purchase-i facility?

A. For the hire purchase-i application, the turnaround period is within 2 working days. If you do not get any response from the bank over your application stats, you can contact the representatives via the call centre.

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