Bank Rakyat offers various schemes under its auto financing-i and superbikes hire purchase financing-i. Here are the details of the bank’s customer care department that you can contact whenever you have doubt about any of its vehicle financing products.
Bank Rakyat Car Loan Customer Care Numbers
Contact Numbers for Bank Rakyat Car Loan Customer Support (By Regions)
|Kuala Lumpur/Putrajaya||03-40272403, 40272416 03-40272498|
|Johor/Melaka||06-2310273, 06-2310275, 06-2310277, 06-2310320 06-2264 5219|
|Perak||05-5263758, 3881, 4203 05-5260979|
|Sabah||088-487623, 624, 627 088-487635|
|Sarawak||082-462 378, 082-464378|
|Selangor||03-55125641, 55125670, 5512 5690, 5512 5626 03-55125603|
|Kelantan/Terengganu||09-6220699, 6220796, 6221159 09-6221176|
Bank Rakyat Car Loan Customer Care email ID
Email Address: [email protected]
Bank Rakyat Car Loan Customer Care Postal Address
Menara 1, Menara Kembar Bank Rakyat
No.33, Jalan Rakyat, KL Sentral
50470 Kuala Lumpur
Contact the bank through the aforementioned channels and get your doubts cleared on the financing rates, tenure, and more.
Q. What are the working timings of Bank Rakyat Customer Care Centre?
|Monday to Friday||7.30 a.m. to 9.30 p.m.|
|Saturdays and Sundays||8.30 a.m. to 5.30 p.m.|
The contact centre will remain closed on federal public holidays.
Q. What is the postal address of the public complaint bureau of the bank?strong>
A. You can get in touch with the public complaint bureau on the following address:
Customer Service Bank Rakyat,
Menara 1, Menara Kembar Bank Rakyat, No. 33, Jalan Rakyat,
50470 Kuala Lumpur.
Q. When can I get in touch with the public complaint unit?
|Monday to Thursday||7.30 a.m. to 9.30 p.m.|
|Fridays||8.30 a.m. to 5.30 p.m.|
Q. What are the official social media channels of Bank Rakyat?
A. The official social media networks of the bank are:
Instagram - @myBankRakyat
Facebook – https://www.facebook.com/myBANKRAKYAT/
Twitter - @myBankRakyat
Q. What is the application turnaround time for the hire purchase-i facility?
A. For the hire purchase-i application, the turnaround period is within 2 working days. If you do not get any response from the bank over your application stats, you can contact the representatives via the call centre.