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    Citibank Credit Card Bill Payment

    Citibank provides you with numerous ways to pay your Citi credit card bills. You can choose the most convenient way for you to pay the bills after referring to all the available options.

    Ways to Pay Citi Credit Card Bills


    • Pay at the 24-hour Citicard Banking Centre available at all the branches of the bank.

    Express Payment Machine

    • The card’s bill can be paid at an express payment machine that is functional at all the branches.
    • The machine can be used round-the-clock.

    Interbank GIRO

    • Transfer money among the participating financial institutions within Malaysia using IBG.
    • IBG can be used to pay credit card bills as well.

    Malaysian Electronic Payment System (MEPS)

    • Transfer funds and pay credit card bills via ATMs set up by MEPS network.

    Payment by Mail

    • You can send in the bill amount via mail.

    CitiPhone Banking

    • Use the CitiPhone Banking service to pay your credit card bill.
    • The facility is available from 8:00 a.m. to 10:00 p.m.

    Self-Service IVR

    • Use the self-service IVR facility throughout the day to pay your bill.
    • Provide the T-PIN to authorise and complete your payment.

    Citibank Online Transfer

    • Use the internet to pay your card bill at the convenience of your fingertips with the Citibank Online Transfer.


    • Set a standing instruction on your account to pay your credit card bill automatically.
    • You can set monthly, quarterly, or half-yearly payments.

    Ways to Pay Recurring Bills

    Citibank provides a way to make recurring bill payments using your Citi credit card with the One Bill payment service. You can pay the bills of participating merchants. The benefits of the service are:

    • One Bill is an easy way to pay bills of services, such as TNB, Telekom, Syabas, Celcom, DiGi, Maxis, Astro.
    • Earn reward points, cashback, or air miles on every ringgit you spend for bill payment.
    • Register your card for recurring bill payments at any time and enjoy the services.
    • Another way of paying recurring bills is with the JomPAY.
    • Pay bills at any time via the bank’s Internet and Mobile Banking platforms.
    • Find the JomPAY logo on the bill, log into your account on internet or mobile banking platform, and enter the payment details before you confirm the payment.

    The other participating merchants are:

    • Zurich Takaful.
    • Zurich Insurance Malaysia Berhad.
    • Tropicana Golf & Country Club.
    • The Raintree of Kuala Lumpur.
    • YES4G.
    • Kolej Damansara Utama.
    • Kemayan ATC.
    • Reader’s Digest.
    • Tenaga Nasional Berhad.
    • Kondoservis Sendirian Berhad.
    • Majlis Perbandaran.
    • Majlis Bandaraya.
    • Rentokil Pest Control.

    How to Apply for Recurring Payments

    • Use the CitiPhone facility to register for the service at the number, 03-2383 0000.
    • Enrol for the recurring bill payment service via Citibank Online.

    Citibank provides a number of ways for you to pay your credit card bills. You can choose any of the methods based on your convenience and pay the bills. It is recommended for you to pay the bills by the due date to avoid late payment fees and the additional interest on the outstanding balance.

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