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    Citibank Personal Loan

    Citi offers personal loans to serve all your personal needs, may it be decorating your house, travelling to your dream destination, pursuing education, arranging a wedding or anything.

    Compare Personal Lons by Citi Bank

    Citi offers three types of personal loans:

    • Citi Personal Loans: When you need money to fulfil your dream or for some emergency purposes, you can apply for Citi Personal Loan. The loan requires no guarantor or collateral.
    • Citi Debt Consolidation: You can consolidate the debts of up to 5 credit cards/loan accounts into one with Citi Debt Consolidation. Get a loan repayment tenure of up to 60 months at reasonable interest rates. You can also get access to additional cash when you opt for this loan.
    • Citi Ready Credit Card: The credit card allows you to withdraw cash without charging a cash advance fee. You can swipe your card at any retail outlet. You can also write a cheque with respect to the credit card account. The card provides you with a pay-per-use overdraft facility.


    Interest Rate (p.a.) 7.9% p.a. to 12.5% p.a.
    Loan Tenure Upto 5 years
    Min. monthly income RM4,000
    Max. Loan Amount RM150,000
    Islamic/Conventional Conventional
    Debt Consolidation Yes
    *Product Features

    Interest Rates

    The bank offers personal loan at flat interest rates as low as 7.9% p.a. to 12.5% p.a.


    • The bank offers personal loans at lower interest rates.
    • As an existing customer, you can get a loan amount of up to RM150,000.
    • If you are a new customer, you can get a loan of up to RM120,000.
    • The bank does not charge any processing fee on the loan approval.
    • You can repay the loan in flexible tenures from 24 months to 60 months.

    Fees and Charges

    The fees and charges for the loan are:

    Charge Type Charge Amount
    Stamp Duty 0.5% of the loan amount approved
    Late Payment Penalty 1% p.a. calculated on a daily basis until the due is fully settled
    Early Settlement Charges (if settled within the first two years or within the first half of the tenure, whichever is earlier) 3% of the outstanding balance or RM200, whichever is higher
    Charges on Cheque Issuance RM2.12/cheque
    Stamp Duty on Cheque Issuance RM0.15/cheque
    Processing Fee on Cheque Issuance RM0.53/cheque

    Note: The fees and charges provided in the table above are indicative and may vary in reality. The charges include the goods and services tax of 6% p.a.

    Eligibility Criteria

    The eligibility criteria to apply for Citi Personal Loan are:

    • Nationality Criteria:
      • Malaysian citizen
      • Permanent resident of Malaysia
    • Age Criteria:
      • The minimum age at which you can apply for the loan is 21 years.
      • You must be not more than 60 years old at the time of loan maturity.
    • Annual Income must be not less than RM48,000 p.a.
    • In addition, you must have a credit card, home loan, personal loan or an overdraft facility with any other bank. This association must be harmonious for a period of 24 months or more.

    What documents do I need to prepare for Citi Personal Loan?

    The documents required to apply for Citi Personal Loan are:

    • Identity Proof: A copy of your MyKad
    • Income Proof: Latest EPF Statement/two months’ salary slip
    • If Self-Employed:
      • Copy of Business Registration Form
    • Latest Form B with Tax Receipt/6 months’ Bank Statement

    Why to Choose Citi Personal Loan?

    Citi offers you a loan amount of up to 10 times your monthly gross income. You can get this loan with no guarantor and no collateral.

    How to Apply for Citi Personal Loan

    You can apply for Citi Personal Loan online by filling the online application form available on the website and submit it along with the required supporting documents. Alternatively, you could also apply for the loan by visiting the nearest Citibank branch and request for the application.

    Personal Loan Calculator

    You can calculate the monthly instalment for the personal loan you are planning to take. You can enter the loan amount you are willing to take and the repayment tenure in years. You can then get an estimate of the monthly instalment payable for the loan. The calculations are done keeping 16.40% p.a. as the effective interest rate and a flat interest rate of 9% p.a.

    How to Calculate Repayments?

    You can calculate the monthly repayments as well as the total repayment you have to make for a particular loan amount using the formula:

    (P x R x T)/100

    Here, P is the loan amount borrowed in RM, R is the interest rate in % p.a. and T is the loan tenure in years. The resultant of this is the total amount you have to pay as the interest component. Therefore, the sum of the loan amount and the total interest payable gives you the total repayment sum.

    The total repayment sum divided by the number of months across your loan tenure gives you the monthly instalment payable.

    How Do I Pay My Repayments for Citi Personal Loan?

    Citi provides several modes to make your repayment process easier. A few of such modes are given below:

    • When you are paying the fees and charges, you can submit a cheque titled as ‘Citibank Berhad-’.
    • Cash payments must be made only to the bank tellers at the branch offices and not to any sales representatives.
    • Other modes such as Online Transfer, MEPS, Interbank GIRO, standing instruction scheme, ATM, Express Payment Machine, Cheque Dropbox, etc. can be used to make repayments as per your convenience.

    Customer Care

    You can contact the bank representatives to get clarification on your queries regarding the personal loan. The numbers to reach the bank are given below:

    • Kuala Lampur: 03-2383 0000
    • Penang: 04-296 0000
    • Johor Bahru: 07-268 0000
    • Sabah and Sarawak: 1800-82-1010

    You can also choose to chat with the bank’s representatives with the ‘Live Chat’ option available on the bank’s website.


    Q. What is the minimum loan amount offered by Citi?

    A. The minimum loan amount offered is RM5,000.

    Q. When does the loan repayment start?

    A. You can begin the repayment starting from the commencement of one month from the date of disbursement of the loan amount.

    Q. Can I pay an amount higher than the designated monthly instalment?

    A. If you pay an amount higher than the designated monthly instalment, the excess sum will not reduce the loan principal. Instead, the amount will be considered as a pre-payment for the following month’s instalment.

    Q. What happens if I fail to pay a monthly instalment?

    A. If you miss paying a monthly instalment, the bank charges a late payment fee on the outstanding instalment amount at 1% p.a. calculated daily until the amount is fully settled.

    Q. Can the monthly instalment amount be varied?

    A. You cannot increase or decrease the approved monthly instalment amount unless you get a written approval from the bank.

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