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  • AEON Credit Card Hotline

    AEON Credit Service (M) Berhad offers around 8 credit cards which provide additional benefits such as cash advances and balance transfer facility. If you have any enquiry on your card or any complaint and feedback, you can always contact AEON customer service. The customer service line is open for 24 hours.

    AEON Credit Card Hotline Number

    • +603-2719-9999

    AEON Credit card Customer care Number & Address (by branch)

    Branch Name Contact Number Business Hours Address
    AEON Bandar Dato’ Onn 07 350 8495 Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. - 10.30 p.m. AEON Bandar Dato’ Onn Lot G49, AEON Mall Bandar Dato’ Onn, No 3, Jalan Bandar Dato’ Onn 3, Bandar Dato’ Onn, 81100 Johor Bahru, Johor
    AEON Bandaraya Melaka Kiosk 06 282 5576 Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. - 11.00 p.m. Lot No. G10, Ground Floor, No.2, Jalan Lagenda, Taman I-Lagenda, 75400 Melaka
    AEON Big Alor Setar (AB) 04 735 0269 Monday - Sunday 10.00 a.m. - 10.00 p.m. AEON BiG Alor Setar,Lot F01 ,No 99, Jalan Gangsa,05150 Alor Setar, Kedah
    AEON Big Batu Pahat 07 435 1503 Monday - Sunday 10.00 a.m. - 10.00 p.m. AEON Big Batu Pahat Shopping Centre, Lot F1.14, No 1B, Jalan Persiaran Flora Utama, Taman Flora Utama, 83000 Batu Pahat, Johor
    AEON Big Ipoh Midtown 05 282 2314 Monday - Sunday 10.00 a.m. - 10.00 p.m. AEON Big Ipoh Midtown Lot G56, Ground Floor, No.1, Hala Falim 1, Taman Mas Jaya, Falim, 30200 Ipoh, Perak
    AEON Big Prai 04 390 6914 Monday - Sunday 10.00 a.m. - 10.00 p.m. Lot F2.14A, AEON Big Prai Shopping Centre, 2929 Jalan Kelisa Emas 1, Seberang Jaya, 13700 Prai, Pulau Pinang
    AEON Big Section 23 03 5541 0520 Monday - Sunday 10.00 a.m. - 10.00 p.m. AEON Big Section 23 Shopping Centre, Lot G.10 & G.11, Lot No. 10, Jalan Dividen 23/6, Seksyen 23, 40460 Shah Alam, Selangor
    AEON Big Subang Jaya 03 5021 3853 Monday - Sunday 10.00 a.m. - 10.00 p.m. AEON Big Subang Jaya, Lot F1-10, 3 Jalan SS16/1, 47500 Subang Jaya, Selangor
    AEON CO. Mid Valley Kiosk - Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. - 11.00 p.m. Aeon Co. Mid Valley Kiosk 2nd Floor, Lot AT3, Mid Valley Megamall, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur
    AEON Ipoh Klebang 05 291 4369 Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. - 10.30 p.m. Lot F42, 1St Floor, Aeon Mall Ipoh Klebang, Lot 12080, Klebang Perdana, 31200 Chemor , Perak
    AEON Ipoh Station 18 05 322 9580 Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. - 10.30 p.m. Lot G01, Ground Floor, AEON Ipoh Station 18 Shopping Centre, No. 2, Susuran Stesen 18, Station 18, 31650 Ipoh, Perak
    AEON Mall Kota Bharu 09 742 2190 Sunday - Wednesday 10.00 a.m. - 10.00 p.m. Thursday - Saturday 10.00 a.m. - 10.30 p.m. Closed for Friday Prayer 12.30 p.m. - 2.30 p.m. G18, Ground Floor, Aeon Mall Kota Bharu, Lembah Sireh, 15050 Kota Bharu, Kelantan Darul Naim
    AEON Mall Shah Alam 03 5524 4781 Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. - 10.30 p.m. Aeon Mall Shah Alam, Lot G37, Ground Floor, No.1, Jalan Akuatik 13/64, Seksyen 13, 40100, Shah Alam, Selangor
    AEON Mall Taman Maluri 03 9200 1507 Sunday - Thursday 10:00 a.m. - 10:00 p.m. Friday & Saturday 10:00 a.m. - 11:00 p.m. AEON Mall Taman Maluri, LOT F16, 1st Floor,AEON Taman Maluri Shopping Centre, Jalan Jejaka, Taman Maluri, Cheras, 55100 Kuala Lumpur
    Alor Setar 04 771 3717 Monday - Saturday 9.00 a.m. - 6.00 p.m. No. 89 & 90, Kompleks Perniagaan Sultan Abdul Hamid, Persiaraan Sultan Abdul Hamid, 05050, Alor Setar, Kedah
    AU2 03 4257 4927 Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. - 10.30 p.m. Aeon AU2 Shopping Centre, Lot G19, Ground Floor, No. 6, Jalan Taman Setiawangsa (Jln 37/56), AU2, Bandar Baru Ampang, Mukim Ulu Kelang, 54200 Kuala Lumpur
    Bandar Sri Permaisuri 03 9174 0184 Monday - Saturday 9.00 a.m. - 6.00 p.m. 103G, Jalan Dwitasik 1, Dataran Dwitasik, Bandar Sri Permaisuri, 56000 Cheras, Kuala Lumpur
    Bangi 03 8920 2726 Monday - Saturday 9.00 a.m. - 6.00 p.m. No. 21, Ground Floor, Jalan 9/9C, Section 9, 43650 Bandar Baru Bangi, Selangor
    Banting 03 3180 2282 Monday - Saturday 9.00 a.m. - 6.00 p.m. No.354, Jalan Sultan Abdul Samad, 42700 Banting, Selangor
    Batu Pahat 07 434 9955 Monday - Saturday 9.00 a.m. - 6.00 p.m. No. 29 & 30, Jalan Kundang, Taman Bukit Pasir, 83000 Batu Pahat, Johor
    Bukit Indah 07 236 7769 Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. - 10.30 p.m. Aeon Bukit Indah Shopping Centre, Lot S29, Second Floor, No.8, Jalan Indah 15/2, Taman Bukit Indah, 81200 Johor Bahru, Johor
    Bukit Mertajam 04 548 5766 Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. - 10.30 p.m. Lot G28, Aeon Bukit Mertajam Service Centre, Jalan Rozhan, Alma, 14000 Bukit Mertajam, Pulau Pinang
    Bukit Raja 03 3341 4652 Monday - Sunday 10.00 a.m. - 10.00 p.m. AEON Bukit Raja Shopping Centre, Lot G26A, Persiaran Bukit Raja 2, Bandar Baru Klang 41150 Klang, Selangor
    Bukit Rimau 03 5120 1405 Monday - Sunday 10.00 a.m. - 10.00 p.m. AEON Big Bukit Rimau Shopping Centre, No.2, Jalan Sungai Burung 32/68. Seksyen 32 40460, Shah Alam, Selangor
    Bukit Tinggi 03 3323 2226 Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. - 10.30 p.m. Lot S09, Second Floor, AEON Bukit Tinggi Shopping Centre, No.1 Persiaran Batu Nilam 1/KS 6 Bandar Bukit Tinggi 2, 41200 Klang, Selangor
    IOI Mall 03 8076 2526 Monday - Sunday 10.00 a.m. - 10.00 p.m. IOI Mall, Lot G00B5 Ground Floor, Batu 9, Jalan Puchong, Bandar Puchong Jaya, 47100 Selangor
    Ipoh 05 253 8848 Monday - Saturday 9.00 a.m. - 6.00 p.m. No.28, Persiaran Greentown 1, Greentown Business Centre, 30450 Ipoh, Perak
    Jalan Kapar 03 3341 5729 Monday - Sunday 10.00 a.m. - 10.00 p.m. AEON Big Jalan Kapar Shopping Centre, Lot F1.02, No.2, Jalan Harmoni 3/KU3, Sungai Pinang, 41000 Klang, Selangor
    Johor Bahru 07 219 6888 Monday - Saturday 9.00 a.m. - 6.00 p.m. Level 20, Johor Bahru City Square, Office Tower, 106-108, Jalan Wong Ah Fook, 80000 Johor Bahru, Johor
    Kajang 03 8736 3311 Monday - Saturday 9.00 a.m. - 6.00 p.m. No.8-G, Jalan Metro Avenue 2, Metro Avenue, 43000 Kajang, Selangor
    Kluang 07 776 4720 Monday - Sunday 10.00 a.m. - 10.00 p.m. Lot G10 & G10A,Ground Floor, Aeon Big Shopping Centre, Lot 1284 Jalan Mersing, 86000 Kluang, Johor
    Kota Bharu 09 748 5290 Saturday - Thursday 9.00 a.m. - 6.00 p.m. Lot 69 & 70, Bangunan Yamud, Jalan Kebun Sultan, 15350 Kota Bahru, Kelantan
    Kota Kinabalu 088 527 527 Monday - Saturday 9.00 a.m. - 6.00 p.m. A-3-G, Block A, Times Square Signature Office, Off Coastal Highway, 88100 Kota Kinabalu, Sabah
    Kuala Terengganu 09 631 9999 Saturday - Thursday 9.00 a.m. - 6.00 p.m. NO.42 Ground & Mezzanine Floor, Bangunan Dato's Isaacs, Jalan Sultan Sulaiman, 20000 Kuala Terengganu, Terengganu
    Kuantan 09 565 3388 Monday - Saturday 9.00 a.m. - 6.00 p.m. No.B-320 & B-322, Ground Floor, Jalan Berserah, 25300 Kuantan,Pahang
    Kuching 082 223 388 Monday - Saturday 9.00 a.m. - 6.00 p.m. Ground & First Floor, Lot 142 & 149, Bangunan W.S.K, Jalan Abell, 93100 Kuching, Sarawak
    Kulaijaya 07 660 6365 Monday - Sunday 10.00 a.m. - 10.00 p.m. AEON Kulai Jaya Shopping Centre, Lot G23, AEON Kulai Jaya, PTD 106273, Persiaran Indahpura Utama, Bandar Indahpura, 81000 Kulai Jaya, Johor
    Melaka 06 286 6120 Monday - Saturday 9.00 a.m. - 6.00 p.m. No. 1336A & 1336A-1, Plaza Merdeka, 75000 Melaka
    Menara Olympia 03 2020 1052 Monday - Saturday 9.00 a.m. - 6.00 p.m. Level 1, Menara Olympia, No.8, Jalan Raja Chulan, 50200 Kuala Lumpur
    Metro Prima 03 6250 7652 Monday - Sunday 10.00 a.m. - 10.00 p.m. Lot G49 B, Aeon Metro Prima Kepong, No 1, Jalan Metro Prima Kepong, 52100 Kuala Lumpur
    Mid Valley 03 2282 1081 03 2282 1752 Monday - Sunday 10.00 a.m. - 10.00 p.m. Lot G43, AEON Big MidValley Megamall, AT1 Mid Valley Megamall, Mid Valley City, 58000 Kuala Lumpur
    Miri 085 442 443 Monday - Saturday 9.00 a.m. - 6.00 p.m. Lot 1265 & 1266, Ground Floor, Centre Point, Jalan Melayu, 98000 Miri, Sarawak
    One Utama 03 7727 9580 Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. - 10.30 p.m. Lot S125, 2nd Floor, Jusco 1 Utama Shopping Centre, No.1, Lebuh Bandar Utama, Bandar Utama City Centre, Bandar Utama, 47800 Petaling Jaya, Selangor
    Penang Inderawasih 04 380 1988 Monday - Saturday 9.00 a.m. - 6.00 p.m. No.37, Tingkat Kikik 7, Taman Inderawasih, 13600 Prai, Pulau Pinang
    Queensbay 04 644 0202 Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. - 10.30 p.m. AEON Co.Queensbay Mall, 2F-52, Persiaran Bayan Indah, Sungai Nibong, 11900 Bayan Lepas, Pulau Pinang
    Raja Uda 04 320 0617 Monday - Friday 9.00 a.m. - 6.00 p.m. Lot 27, Jalan Raja Uda, Pusat Perniagaan Raja Uda, 12300 Butterworth, Pulau Pinang
    Rawang 03 6091 4623 Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. - 10.30 p.m. AEON Rawang Anggun Shopping Centre, LF-01, First Floor, No.1, Persiaran Anggun, Taman Anggun, 48100 Rawang, Selangor
    Sandakan 089 209 866 Monday - Saturday 9.00 a.m. - 6.00 p.m. Ground & First Floor, Lot 206, Block 23, Prima Square, Batu 4 Jalan Utara, 90000, Sandakan, Sabah
    Segamat 07 931 4980 Monday - Saturday 9.00 a.m. - 6.00 p.m. Lot 947-A & 947-B, Ground Floor, Jalan Genuang, 85000 Segamat, Johor
    Seremban 06 677 5757 Monday - Saturday 9.00 a.m. - 6.00 p.m. No. 525, Ground, 1st and 2nd floor, Jalan Bandar Senawang 16, Pusat Bandar Senawang, 70450 Seremban, Negeri Sembilan
    Seremban 2 06 601 5855 Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. - 10.30 p.m. AEON Seremban2 Shopping Centre, Lot F41, First Floor, No.112, Persiaran S2 B1, 70300 Seremban 2, Negeri Sembilan
    Setapak 03 4142 0932 Monday - Saturday 9.00 a.m. - 6.00 p.m. A-01-03 Block A, StarParc Point, Jalan Genting Klang 53300 Kuala Lumpur
    SG Petani 04 421 3216 Monday - Saturday 9.00 a.m. - 6.00 p.m. Lot 94, Ground And First Floor, Jalan Lagenda 1, Lagenda Heights, 08000, Sungai Petani, Kedah
    Shah Alam 03 5032 9903 Monday - Saturday 9.00 a.m. - 6.00 p.m. Lot LS21 Tingkat 4 Plaza Masalam, No.2 , Jalan Tengku Ampuan Zabedah E/9E Seksyen 9, 40100 Shah Alam, Selangor
    Sibu 084 321 812 Monday - Saturday 9.00 a.m. - 6 p.m. Ground & First Floor, 63, Jalan Tuanku Osman, 96000, Sibu, Sarawak
    Sri Gombak 03 6184 1712 Monday - Saturday 9.00 a.m. - 6.00 p.m. No.14, Ground Floor, Jalan SG 1/2, 68100 Sri Gombak, Selangor
    Sri Manjung 05 687 0070 Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. - 10.30 p.m. Aeon Seri Manjung Shopping Centre, Lot G59, Pusat Perniagaan Manjung Point 3, 32040 Seri Manjung, Perak
    Subang 03 5631 0269 Monday - Saturday 9.00 a.m. - 6.00 p.m. No.11-1G, Jalan USJ 10/1C, 47620 Subang Jaya, Selangor
    Sunway 03 5637 5466 Monday - Sunday 10.00 a.m. - 10.00 p.m. Lot LL203(J) (within AEON area) Lot LL1.111, Sunway Piramid, No 3, Jalan PJS 11/15, Bandar Sunway, 46150 Petaling Jaya, Selangor
    Taiping 05 801 2691 Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. - 10.30 p.m. Aeon Taiping Shopping Centre,Lot F01, 1st Floor, Jalan Kamunting,34000 Taiping, Perak
    Taman Equine 03 8941 6195 Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. - 10.30 p.m. AEON Taman Equine Shopping Centre, Lot G27, No.2, Jalan Equine, Taman Equine, Bandar Putra Permai, 43300 Seri Kembangan, Selangor
    Tebrau City 07 355 4919 Sunday - Thursday 10.00 a.m. - 10.00 p.m. Friday & Saturday 10.00 a.m. 10.30 p.m. AEON Tebrau City Shopping Centre, S39, No.1, Jalan Desa Tebrau, Taman Desa Tebrau, 81100 Johor Bharu, Johor
    Temerloh 09 290 1191 Monday - Saturday 9.00 a.m. - 6.00 p.m. No.21 Ground Floor, Jalan Ahmad Shah, 28000 Temerloh, Pahang
    Wangsa Maju 03 4142 0820 Monday - Sunday 10.00 a.m. - 10.00 p.m. AEON Big Wangsa Maju Shopping Centre, Lot F2.20 & 2.21, 6 Jalan 8/27A, Section 5, Wangsa Maju, 53300 Kuala Lumpur

    AEON Credit Card Internet Banking

    • www.aeoncredit.com.my

    AEON Credit Card Email ID

    • Enquiries: customer.service@aeoncredit.com.my
    • Feedback: cs@aeoncredit.com.my

    AEON Credit card Merchant Helpdesk

    Helpdesk: +603 2721 8490 or +603 2721 8083

    Authorisation: +603 2241 7888

    AEON Credit card Terminal Helpdesk

    CardBiz Payment Services Sdn Bhd: +603 7890 3000

    Revenue Harvest Sdn Bhd: +603 9212 0500

    AEON Credit SMS Enquiries

    • Type the AEON short code relevant to your enquiry.
    • Send the message to 63633.

    List of Short Codes for Credit Card Enquiry

    • Application Status: AEON CCSTS
    • Outstanding Balance: AEON CCBAL
    • Minimum Payment Amount: AEON CCMIN
    • Available Limit: AEON CCAVA
    • Card Activation: AEON CCACT
    • Payment Channel: AEON CCWAY

    AEON Credit card Postal Address Malaysia

    AEON Credit Service (M) Berhad

    Level 29, Menara Olympia

    No 8, Jalan Raja Chulan

    50200 Kuala Lumpur

    How to Apply For AEON Credit Card?

    Online Application

    • Click on “Credit Card Application Form” on AEON website.
    • Select “Submit a New Application”.
    • Fill in the online application form.
    • Attach the mandatory documents.
    • Submit the completed form along with required documents.

    Branch Application

    • Visit your nearest AEON Credit branch.
    • Carry the mandatory documents with you.
    • Ask for an application form at the counter and complete it will relevant information.
    • Submit your application form along with required documentation at the counter.

    List of Mandatory Documents

    Malaysian Citizens Non-Malaysians
    Employed Applicants Self-employed Applicants Employed Applicants Malaysia My 2nd Home Program (MM2H)
    Copy of NRIC (front and back) Copy of NRIC (front and back) Copy of IC or Passport and Visa Copy of IC or Passport and Visa
    Latest EPF Statement or Latest Bank Statement (3 Months) or Latest Bank Statement (6 Months for Commission Earners) Business Registration Certificate or Form 9, 24 and 29 Valid Working Permit Latest Proof of Income (6 Months) or Latest Pension Slip from Japan (6 Months) or Bank Statement in Malaysia with a minimum balance or a fixed deposit of RM150,000.
    Latest Salary Slip (3 Months or 6 Months for Commission Earners) Latest Company’s Principal Current Account Statement (6 Months) Latest Salary Slip (1 Month)  

    How to Activate AEON Credit Card?

    Online Activation

    • Click on “Activate Your Card” on AEON website.
    • Key in your IC number, credit card number and expiry date.
    • Submit your activation request.

    SMS Activation

    • Type AEON CCACT .
    • Send message to 63633.

    How to Report a Lost or Stolen AEON Credit Card?

    • Call the customer care line immediately at 603 2719 999 to report the incident or
    • Visit your nearest AEON Credit branch to report the incident.
    • Submit a written letter notifying the loss or theft to AEON Credit.
    • Lodge a police report and send a copy to AEON Credit within 7 days from the date of occurrence.

    The time restriction does not apply if you are overseas in the event of a theft or loss. A customer service agent will assist you with this process.

    How to Cancel AEON Credit Card?

    • Submit a written cancellation request to AEON Credit.
    • Cut across the magnetic strip and the chip of your card, and return it to AEON Credit along with your cancellation request.

    How to Provide Feedback on AEON Credit Card Services?

    • Complete and submit an online feedback form with your contact details and feedback.
    • Email your feedback to cs@aeoncredit.com.my.

    You can use all the channels mentioned above to deal with any matter related to your card. You can also visit your nearest AEON credit branch in case of any complaints or feedback. If you wish to learn more about the features and benefits of all cards, check AEON credit cards.

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