Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
  • Alliance Bank Credit Card Hotline

    Alliance Bank offers including a wide range of credit cards for its varied customer base. These cards offer rewards points, cash rebates, different payment plans and balance transfer facility. If you have any queries about these products, you can contact the customer care centre.

    Alliance Bank Credit Card Hotline Numbers

    Contact Centre: +603-5516 9988 (Local and Overseas)

    General Queries: 03-5516 9988

    Alliance Bank Customer Care Contact Numbers & Address (by Branch)

    Branch Name Telephone Number Address
    Alor Setar 035516 9988 1960 E & F Jalan Stadium, 05100 Alor Setar, Kedah
    Aman Suria Damansara 035516 9988 J-G-23 & J-G-25, Block J, Jalan PJU 1/43, PJU1, Aman Suria Damansara 47301 Petaling Jaya Selangor
    Ampang Point 035516 9988 Ground & Mezzanine Floor, 65 Jalan Mamanda 9, Ampang Point, Taman Dato Ahmad Razali 68000 Ampang Selangor
    Balakong 035516 9988 45 Jalan Sungai Besi Indah 1/21, Taman Sungai Besi Indah, 43300 Seri Kembangan Selangor
    Bandar Bukit Tinggi 035516 9988 56 Lorong Batu Nilam 4B, Bandar Bukit Tinggi, 41200 Klang Selangor
    Bandar Kim Fung, Sandakan 035516 9988 Lot 1, Block C, Bandar Kim Fung, Mile 4 1/2, Jalan Utara P.O. Box 163, Post Office, Mile 1 1/2, Jalan Utara, 90307 Sandakan, Sabah
    Bandar Puteri Puchong 035516 9988 11 & 13 Jalan Puteri 2/1, Bandar Puteri Puchong, 47100 Puchong Selangor
    Bangsar 035516 9988 Jalan Telawi 5, Bangsar Baru 59100 Kuala Lumpur
    Batu Pahat 035516 9988 Ground, 1st & 2nd Floor, 2 & 4 Jalan Kundang 3, Taman Bukit Pasir, 83000 Batu Pahat, Johor
    Beach Street 035516 9988 Ground Floor, Bangunan Barkath, 21 Beach Street, 0300 Georgetown Pulau Pinang
    Beaufort 035516 9988 Lot B, Block A, Beaufort Jaya, Commercial Centre, P.O. Box 220, 89808 Beaufort, Sabah
    Bintulu 035516 9988 24 Bintulu Park City Commerce, Square Phase 1, Jalan Tun Ahmad Zaidi, 97000 Bintulu Sarawak
    Bukit Bakri, Muar 035516 9988 88 Jalan Tepi Pasar, Bukit Bakri, 84200 Muar, Johor
    Bukit Mertajam 035516 9988 Ground & 1st Floor, Wisma Ng Ah Yan, 42 Lebuh Nangka 2, Taman Mutiara, 14000 Bukit Mertajam Pulau Pinang
    Butterworth 035516 9988 4105-4107, Jalan Bagan Luar, 12000 Butterworth, Pulau Pinang
    Capital Square 035516 9988 Ground Floor, Menara Multi-Purpose, Capital Square, 8 Jalan Munshi Abdullah 50100 Kuala Lumpur
    CP Tower, Petaling Jaya 035516 9988 Unit 1-2, Right Wing, Level 1, CP Tower, 11 Jalan 16/11, Off Jalan Damansara 46350 Petaling Jaya Selangor
    Damansara Uptown 035516 9988 Unit 102 & 103, Level 1, Uptown 2, 2 Jalan SS21/37, Damansara Uptown 47400 Petaling Jaya Selangor
    Donggongon 035516 9988 Wisma PPS, Donggongon New Township, W.D.T. No. 56, 80509 Penampang, Sabah
    Federal House Service Centre Kingfisher's Park 035516 9988 Aras 1, Blok A, Kompleks Pentadbiran Kerajaan, Persekutuan Sabah, Jalan UMS, 88400 Kota Kinabalu, Sabah
    GTower, Jalan Tun Razak 035516 9988 Lot No. G-06, Ground Floor, GTower, No. 199, Jalan Tun Razak, 50400 Kuala Lumpur
    Holiday Plaza, Johor Bahru 035516 9988 Unit G128, Holiday Plaza, Jalan Dato Suleiman, Century Garden, 80250 Johor Bahru, Johor
    Inanam, Kota Kinabalu 035516 9988 Ground, 1st & 2nd Floor, Lot 7 & 9 Block D, Nountun Industrial Estate, 89350 Inanam, Kota Kinabalu, Sabah
    Ipoh 035516 9988 40 & 42 Persiaran Greenhill 30450 Ipoh, Perak
    Jalan Gaya 035516 9988 84, Jalan Gaya, 88000 Kota Kinabalu, Sabah
    Jalan Ipoh 035516 9988 41 & 43 Jalan Ipoh, 51200 Kuala Lumpur
    Jalan Sultan Ismail 035516 9988 Mezzanine Floor, Menara Prudential, 10 Jalan Sultan Ismail 50250 Kuala Lumpur
    Johor Jaya 035516 9988 50 & 52 Jalan Dedap 13, Taman Johor Jaya, 81100 Johor Bahru, Johor
    Kajang 035516 9988 Lot 4 & 5, Jalan Jeloh 3, Off Jalan Bukit, 43000 Kajang, Selangor
    Kelapa Sawit, Kulai 035516 9988 16 & 17 Jalan Susur Satu, 26th Mile, Jalan Air Hitam, Kelapa Sawit, 81030 Kulai, Johor
    Keningau 035516 9988 Lot No 1, Block B-8, Jalan Arusap, 89000 Keningau, Sabah
    Kepong 035516 9988 Ground Floor, 52 Jalan Prima, Vista Magna, Metro Prima Kepong 52100 Kuala Lumpur
    Klang 035516 9988 Ground Floor, 1 Lorong Kasawari 4B, Taman Eng Ann, 41150 Klang Selangor
    Kluang 035516 9988 73 Jalan Rambutan, 86000 Kluang, Johor
    Kota Damansara 035516 9988 7-G & 9-G, Jalan PJU 5/20, Pusat Perdagangan Kota Damansara, PJU5 Kota Damansara, 47810 Petaling Jaya Selangor
    Kota Marudu 035516 9988 Shoplot No 8, Block E Sedco, Shophouses P.O. Box 260, 89108 Kota Marudu, Sabah
    Kuantan 035516 9988 B400 Jalan Beserah, 25300 Kuantan, Pahang
    Kuchai Entrepreneurs Park 035516 9988 1 Jalan 1/116B, Kuchai Entrepreneurs Park, 58200 Kuala Lumpur
    Kuching 035516 9988 178 Jalan Chan Chin Ann, 93100 Kuching Sarawak
    Kundasang 035516 9988 Shoplot No 6, Block B, Sedco Shophouses, P.O. Box 152 89308 Ranau, Sabah
    Labuan 035516 9988 MPWPL U 0072 & 0073, Jalan Merdeka, P.O. Box 396, 87008 Labuan
    Lahad Datu 035516 9988 Lot 1 MDLD 4709, Jalan Kastam Lama, 91100 Lahad Datu, Sabah
    Laksamana 035516 9988 70 & 71, Block 10, Jalan Laksamana Cheng Ho, 93200 Kuching Sarawak
    Lunas, Kulim 035516 9988 888 & 889 Jalan Aman, Taman Sejahtera, 09600 Lunas, Kulim, Kedah
    Melaka 035516 9988 101 & 103 Jalan Melaka Raya 24, Taman Melaka Raya, 75000 Melaka
    Mid Valley 035516 9988 15-G & 15-1, The Boulevard Offices, Mid Valley City, Lingkaran Syed Putra 59200 Kuala Lumpur
    Miri 035516 9988 Ground & 1st Floor Selangor Lot 353, Block 7, Miri Concession Land District (Pelita Commercial Centre) Jalan Miri Pujut 98000 Miri, Sarawak
    Mont’Kiar 035516 9988 Unit A-0G-02, Block A, Plaza Mont'Kiara, 2 Jalan Kiara, Mont'Kiara, 50480 Kuala Lumpur
    Pandan Indah 035516 9988 Ground & Mezzanine Floor, 11 & 13 Jalan Pandan Indah 4/34, Pandan Indah 55100 Kuala Lumpur
    Permas Jaya 035516 9988 1 & 3 Jalan Permas Jaya 10/2 Bandar Baru Permas Jaya, 81750 Johor Bahru, Johor
    Puchong Jaya 035516 9988 11 Jalan Kenari 5, Bandar Puchong Jaya, 47100 Puchong Jaya Selangor
    Putrajaya 035516 9988 Ground Floor, Menara Ikhlas (Boulevard Plaza), 17 Persiaran Perdana Presint 3 62100 Putrajaya Wilayah Persekutuan Putrajaya
    Rawang 035516 9988 71 Jalan Bandar Rawang 2, Bandar Baru Rawang, 8000 Rawang Selangor
    Sandakan 035516 9988 59-61, Jalan Tiga, P.O. Box 224, 90702 Sandakan, Sabah
    Segamat 035516 9988 109A & 109B, Jalan Genuang, 85000 Segamat, Johor
    Segambut 035516 9988 Ground & 1st Floor, 22 Wisma Sin Hoh Huat, Persiaran Segambut Tengah 51200 Kuala Lumpur
    Sejati Indah, Sungai Petani 035516 9988 Ground Floor, Wisma Uni-Green 18, Jalan Permatang Gedong, Taman Sejati Indah 08000 Sungai Petani, Kedah
    Selayang 035516 9988 71 & 73 Jalan 2/3A, Pusat Bandar Utara Selayang, KM 12, Jalan Ipoh 68100 Batu Caves, Selangor
    Seremban 035516 9988 1G & 1-1, Seremban City Centre, Jalan Tuanku Munawir, 70000 Seremban, Negeri Sembilan
    Seri Kembangan 035516 9988 31-1 & 31-2 Jalan Serdang, Perdana 2/1, Taman Serdang Perdana, 43300 Seri Kembangan, Selangor
    Setapak 035516 9988 D-1-2, D-2-2 & D-3-2, StarParc Point, Taman Danau Ibu Kota, Jln Genting Klang, Setapak 53300 Kuala Lumpur
    Shah Alam 035516 9988 Ground & 1st Floor, 2 Jalan Murni 25/61, Taman Sri Muda, Seksyen 25 40400 Shah Alam Selangor
    Sibu 035516 9988 Ground Floor, 32 Jalan Bako, Brooke Drive 3, 96000 Sibu Sarawak
    Sinsuran 035516 9988 Lot 4, 5, & 6, Block K, Sinsuran Complex, 88000 Kota Kinabalu, Sabah
    Sitiawan 035516 9988 23 & 24 Jalan Raja Omar Taman Selamat 32000 Sitiawan, Perak
    Sri Damansara 035516 9988 1 Jalan Tembaga SD 5/2A, Bandar Sri Damansara, 52100 Kuala Lumpur
    SS2, Petaling Jaya 035516 9988 Ground & 1st Floor, 55 Jalan SS2/55, 47300 Petaling Jaya Selangor
    Subang Jaya 035516 9988 Wisma Projass, 3 Jalan SS15/2A, 47500 Subang Jaya Selangor
    Sungai Nibong Kecil 035516 9988 Ground & Mezzanine Floor, Wisma Malvest, 20 & 20A, Jalan Tun Dr Awang Sungai Nibong Kecil, 11900 Bayan Lepas Pulau Pinang
    Taman Connaught 035516 9988 150-152 Jalan Cerdas, Taman Connaught, 56000 Kuala Lumpur
    Taman Maluri 035516 9988 254 & 254A Jalan Mahkota, Taman Maluri, Cheras, 55100 Kuala Lumpur
    Taman Molek 035516 9988 1 & 1-01 Jalan Molek 1/29, Taman Molek, 81100 Johor Bahru, Johor
    Taman Nusa Bestari 035516 9988 No. 1-G & 1-01, Jalan Bestari 6/2, Taman Nusa Bestari, 81300 Skudai, Johor
    Taman Pelangi 035516 9988 Ground Floor, Shoplot Nos. 1 & 3, Jalan Perang, Taman Pelangi, 80400 Johor Bahru, Johor
    Taman Putra 035516 9988 43-45 Jalan Bunga Tanjung 6A, Taman Putra, 68000 Ampang Selangor
    Taman Tun Dr Ismail, 035516 9988 6-3-0 & 6-3-1, Sinaran TTDI, Jalan Tun Mohd Fuad 3, Taman Tun Dr Ismail 60000 Kuala Lumpur
    Tambunan 035516 9988 Lot 1, Block B, Sedco Shophouses, W.D.T. 55, 89659 Tambunan, Sabah
    Tawau 035516 9988 1086, Jalan Utara, W.D.T. 127, 91009 Tawau, Sabah
    Tenom 035516 9988 Ground & Mezzanine Floor, Shoplot Nos 1 & 2, Block A, Pangie Light, Industrial Complex, Jalan Jungkat, Tenom New Township, P.O. Box 379 89909 Tenom, Sabah
    Terengganu 035516 9988 Ground & Mezzanine Floor, Wisma Kam Choon, 101 Jalan Kampong Tiong 20100 Kuala Terengganu Terengganu
    Tun Aminah 035516 9988 Taman Ungku Tun Aminah 81300 Skudai, Johor
    USJ, Subang Jaya 035516 9988 Ground & 1st Floor, 17, 19 & 21 Jalan USJ 9/5N, 47620 UEP Subang Jaya Selango

    Alliance Bank Credit Card Email ID

    Customer Service and General Enquiries: info@alliancefg.com

    Website: www.alliancebank.com.my

    Media-related queries: groupcommunications@alliancefg.com

    Alliance Bank Credit Card Headquarter Address

    3rd Floor,

    Menara Multi-Purpose,

    Capital Square,

    8 Jalan Munshi Abdullah,

    50100 Kuala Lumpur

    Alliance Bank Credit Card Banking Hours

    All the branches in Peninsula Malaysia are open from 9:15 a.m. to 4:15 p.m. from Monday to Friday.

    Some of the branches are closed on Saturdays. All the branches are closed on Sundays and public holidays.

    All the branches in East Malaysia are open from 9:00 a.m. to 4:00 p.m. from Monday to Friday. Some of the branches are closed on Saturdays. All the branches are closed on Sundays and public holidays.

    Only the Kuala Terengganu branch operates from 9:15 a.m. to 4:15 p.m. from Sunday to Thursday. It is closed on all the public holidays, Fridays, and Saturdays.

    How to Apply For a Alliance Credit Card?

    Fill up the “Apply Now” form with all the mandatory details such as your full name, contact number, email id, subject, and details. Submit the completed form.

    Alliance Bank Credit Card Activation

    Phone Activation

    • Call 03 5516 9988 to activate your card.

    Online Activation

    • Log in to online banking.
    • Click on “Activate Credit Card”.
    • Complete the online form with relevant details and submit it.

    How to Change Alliance Credit Card PIN?

    You can change your PIN at www.alliancebank.com.my/cpin or at any Alliance Bank ATM.

    How to Report a Lost or Stolen Alliance Credit Card?

    Call Customer Service at 03-5516 9988 between 8:00 a.m. and 10:00 p.m. to report any loss of theft of your card.

    Redress

    In case of redress, you can address your concern to a customer service representative. You can even visit your nearest to talk to a bank staff regarding your query or complaint.

    Helpful and Convenient

    You can call the customer service number for any queries associated with your credit card. You can even visit the nearby branch in case of any complaints and clarifications. You can even write your feedback about customer service offered at any branches. If you want to know more about cards, check best cashback cards and best shopping cards.

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