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CIMB Credit Card Hotline

BBazaar Exclusive Deals for Credit Card

Gift Card Worth RM200 from either Ikea or Lazada

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Ikea voucher worth RM500

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From reward points and frequent flyer miles to cash rebates and travel perks, there’s plenty of benefits to take advantage of if you’re a CIMB credit cardholder. With a number of credit cards on offer, there’s bound to be queries, questions, suggestions, or even feedback related to each card.

This is where CIMB’s well-defined customer service network comes into play. Whether you need to report a lost card or need help with activating a new one, CIMB’s qualified customer service team is trained to provide you with timely assistance.

CIMB Credit Card Hotline Numbers

The bank provides a Consumer Contact Centre number, +603 6204 7788, for both local and international customers.

The bank provides a dedicated contact number, +603 6204 7799, for Premier Cardholders.

CIMB Credit card Customer care Number & Address (by branch)

          Branch/City

Address

Phone Number

Johor

No 165 & 167, 2nd Floor, Jalan NB2 2/2

Taman Nusa Bistari 2

Johor

603 6204 7788

Johor

Level 2, 73 Jalan Molek 3/1,

Taman Molek,

Johor

603 6204 7788

Johor

Lot 2, Gleaneagles Medini,

No.2 Jalan Medini Utara 4, Medini,

Johor

603 6204 7788

Kuala Lumpur

Lot C04-C05, Concourse Level,

Lot C Suria KLCC

Kuala Lumpur

603 6204 7788

Kuala Lumpur

B-G-8, Blok B, Plaza Ativo, Jalan PJU 9/1,

Damansara Avenue, Bandar Sri Damansara,

Kuala Lumpur

603 6204 7788

Kuala Lumpur

279 & 279A, Jalan Perkasa 1,

Off Jalan Cheras,

Kuala Lumpur

603 6204 7788

Kuala Lumpur

2, The Boulevard Shop Office,

Jalan 11/48A, Sentul Raya,

Kuala Lumpur

603 6204 7788

Kuala Lumpur

No 64, Wisma Jayanita,

Jalan Raja Muda Abdul Aziz, Kampung Baru,

Kuala Lumpur

603 6204 7788

Kuala Lumpur

Level 2, Podium Block, Pusat Dagangan Dunia Putra,

Jalan Tun Ismail,

Kuala Lumpur

603 6204 7788

Kuala Lumpur

Plaza Yeoh Tiong Lay,

55 Jalan Bukit Bintang,

Kuala Lumpur

603 6204 7788

Kuala Lumpur

Ground Floor, Menara Binjai,

No 2 Jalan Binjai,

Kuala Lumpur

603 6204 7788

Melaka

2nd Floor

No 80-82 Jalan Bendahara

Melaka

603 6204 7788

Sabah

Ground Floor, Lot 4/G3-4/G8,

Api-Api Centre

Sabah

603 6204 7788

Sabah

Lot 8 & F1 (1st Floor)

Lorong Api-Api 1, Jalan Tun Razak

Sabah

603 6204 7788

Sabah

Tingkat Bawah, Central Building,

Jalan Sagunting

Sabah

603 6204 7788

Sabah

API-API Centre, Lot 4/G3,

Sabah

603 6204 7788

Sarawak

1st Floor, SCAD Jalan Parry

Lot 949, Block 9, MCLD Jalan Parry

Sarawak

603 6204 7788

Sarawak

Ground Floor, Lot 1.1, Bangunan Satok,

Jalan Satok

Sarawak

603 6204 7788

Sarawak

1st Floor

Lot 945 Jalan Parry

Sarawak

603 6204 7788

Sarawak

Lot 1.1, Bangunan Satok,

Jalan Satok/Jalan Kulas,

Sarawak

603 6204 7788

Sarawak

2691, Block 10, KCLD,

3rd Mile Rock Road,

Sarawak

603 6204 7788

Sarawak

Wisma Bukit Mata Kuching, Lot 262,

Section 48, Jalan Tunku Abdul Rahman,

Sarawak

603 6204 7788

Sarawak

32, Khoo Hun Yeang Street,

Sarawak

603 6204 7788

Selangor

1st Floor, Lot 10 & 11, Plaza Azalea,

Persiaran Bandaraya Seksyen 14,

Selangor

603 6204 7788


CIMB’s customer service network can provide you with all the help you need, whether you wish to increase the credit limit of your card or want to know more about the terms and conditions of a specific promotional offer. There’s even a dedicated helpline for local and overseas customers.

CIMB Credit Card Contact Email ID

Send in your queries in an email to callcentre@cimb.com.

Contact CIMB Credit Card Centre via Website

If either of the above mentioned channels aren’t of much help, you can still contact the bank through its website. Just fill out the contact form with your personal details, NRIC number and your question/query. Once you submit the form, CIMB’s representatives will provide you with a satisfactory response in a timely manner.

CIMB Credit Card Preferred Call Centre

  • Local customers—1 300 885 300

  • Overseas customers—(603) 2295 6888

  • Fax—(603) 2296 0345

CIMB Credit Card Customer Care Postal Address

CIMB Bank Menara Bumiputra-Commerce

11, Jalan Raja Laut,

Kuala Lumpur City Centre,

50350 Kuala Lumpur,

Wilayah Persekutuan,

Malaysia

Applying for CIMB Credit Card

Online Application:

  • You can apply for a CIMB credit card on the bank’s website.

  • Just click on the ‘Apply Now’ button available on the card’s page and fill out the form with your personal information.

  • Reconfirm the information you’ve entered and upload the required documents specified by the bank.

Offline Application:

  • Visit the bank’s branch and fill out the credit card application form.

  • Submit the form along with the necessary documents to the bank staff.

About CIMB Bank

CIMB Malaysia is a subsidiary of CIMB Group, an indigenous ASEAN investment bank. The group’s core business areas include consumer banking, investment banking, corporate banking, Treasury and Markets, and strategic investments.

CIMB Bank also provides Shariah-compliant financial solutions along with conventional banking services. The important markets for its consumer banking segment are Malaysia, Indonesia, Singapore, Thailand, and Cambodia.

*Terms & Condition to get Gift Card Worth RM200 from Lazada or Ikea

Apply for your new credit card through BBazaar and stand a chance to win a gift voucher on approval. You can get a gift card worth RM200 from either Ikea or Lazada. The offer is valid on credit card applications made between 19 December 2018 and 31 January 2019, and applies to any of the following cards.

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  • Shell-Citi Credit Card
  • Standard Chartered JustOne Platinum MasterCard
  • Standard Chartered Visa Platinum
  • Standard Chartered Platinum MasterCard Basic
 

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Win an Ikea voucher worth RM500 when you apply and get approval for a new credit card through BBazaar. The exclusive deal is valid from 19 December 2018 to 31 January 2019, and is applicable when you apply for any of the following credit cards.

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  • Citi Prestige Card
  • Citi PremierMiles Visa Card
  • Citi Cash Back Platinum Card
  • Citi Rewards Visa Signature Card
  • Standard Chartered Priority Banking Visa Infinite Credit Card
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