The reward points can be redeemed against a set catalogue for a wide range of products as well as for air miles and annual fee payments.
To be eligible to redeem or earn reward points (RP), a cardholder’s account should:
Other than the cards mentioned above, all Hong Leong credit cards are eligible under this rewards program. You are requested to check the terms of a card to ensure that the RP scheme is applicable on the selected card.
The reward points earned are valid for 3 years from the date a point was earned. The unused RPs won’t be forwarded once expired. The expiry date of RPs can be seen in the monthly credit card statement as released by the bank. The programme catalogue is available for redemption between 1st June 2015 and 31st December 2018, as per availability of gifts.
1 RP is earned on every RM 1 spent from the card (either primary or supplementary) on retail purchases. Reward points are not earned on cash advances, annual fee, balance transfer, dispute charges, late payment charges, fraud charges, finance charges, delivery charges, card replacement fee, cash payments, petrol purchases, service tax and other charges, fees or penalties. Your reward points will be reflected in the monthly credit card statement which you can check for convenience.
The principal cardholder can redeem the earned RPs through the Hong Leong Bank website, Hong Leong IVR system or by calling the contact centre of the bank. You may also redeem points through Fax. You can also pay the fine of RM10.60 applicable on redirection of a gift in case of an unsuccessful delivery by using 2,650 Rps.
In addition, you can also redeem Flight Rewards (FR) miles for various airlines such as MAS Enrich, Air Asia Big Points etc. You need to register with the participating airline’s FR before redemption and inform the bank of your FR account number at the point of redemption to redeem the FR miles.
The earned RPs can be redeemed at the Rewards Catalogue available on the bank’s website. This catalogue lists out a range of items in categories such as home, personal, gadgets, travel & outdoor, children and vouchers, against which you can redeem your RPs. Air miles can also be redeemed while annual fees of the card can be paid using redeemed points. The RPs have no monetary value as such and are only applicable on purchases made on the catalogue. RPs are non-transferable.