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  • HSBC Amanah Credit Card Hotline

    HSBC Amanah is one of the premier Islamic banking services company in Malaysia. It offers a host of Shariah-compliant personal banking products and services, including personal financing, credit cards, and home financing.

    With a large customer base to cater to, the bank has a well-defined customer service department in place that’s trained to help you at every step.

    HSBC Amanah Credit Card Hotline Number

    The table below provides some important contact numbers related to HSBC Amanah credit cards:

    Service

    Number for Local Customers

    Number for Overseas Customers

    Operation Hours

    HSBC Amanah Bank Malaysia (Banking and Credit Card Queries)

    1300-80-2626

    +603 8321 5200

    From 7:30 a.m. to 9:30 p.m.

    HSBCnet Technical

    1300-88-1018

    +603 83123696

    Monday to Friday 9:00 a.m. to 6:00 p.m.

    HSBC Amanah Premier Banking and Credit Card Queries

    1300-88-9393

    +603 8321 5222

    24 hours

    Visa Emergency Assistance

    1800 80 299

    Singapore: 800 4481 250;

    USA: 1866 765 9644;

    UK: 0800 169 5189;

    Australia: 1800 450 346

    24 hours

    Mastercard Global Services

    1800 80 4594

    1636 722 7111

    24 hours

    Reporting a Lost HSBC Amanah Credit Card

    If your card is lost, then you must call the number given below immediately to report the loss. These numbers are functional 24 hours a day:

    • Local customers: 1300 80 2626

    • Overseas customers: 603 - 8321 5200

    For setting instructions on your account, stopping cheque payments, reporting unauthorised transactions, and for other queries, you can contact:

    • Local customers: 1300-88-1388

    • Overseas customers: +603-8321 5400

    HSBC Credit card Customer care Number & Address (by branch)

    Branch/City

    Address

    Alor Setar

    No. 2 & 3, Kompleks Perniagaan Sultan Abdul Hamid, Persiaran Sultan Abdul Hamid, 05050 Alor Setar, Kedah

    Ipoh

    No. 138, Jalan Sultan Yussuf, 30000 Ipoh, Perak

    Johor Bahru

    No. 1, Jalan Bukit Timbalan, 80000 Johor Bahru, Johor

    Kota Kinabalu

    No. 56, Jalan Gaya, 88000 Kota Kinabalu, Sabah

    Kuala Lumpur

    No. 43 & 45, Jalan Metro Perdana 7, Taman Usahawan Kepong, 52100 Kepong, Kuala Lumpur

    Kuala Lumpur

    No. 460, Jalan Ipoh, 51200 Kuala Lumpur

    Kuala Lumpur

    Level 1, Annexe Menara Millenium, Jalan Damanlela,

    Pusat Bandar Damansara, Damansara Heights, 50490 Kuala Lumpur

    Kuala Lumpur

    Menara Genesis, No. 33, Jalan Sultan Ismail, 50250 Kuala Lumpur

    Kuching

    Bangunan Binamas, Jalan Padungan, 93100 Kuching, Sarawak

    Melaka

    No. 777, Jalan Hang Tuah, 75300 Melaka

    Miri

    Lot 1268-1270, Ground Floor, Miri Commercial Center, Jalan Melayu, 98000 Miri, Sarawak

    HSBC Amanah Credit Card Contact Email

    You can direct all your complaints via email to complaints@hsbc.com.my.

    HSBC Amanah Credit Card Customer Care Contact via Website

    Visit the bank’s official website and go to the ‘Contact Us’ page. Fill out the online feedback/enquiry form with your personal details, including your name, contact number, and email ID. Keep in mind to mention the subject – a general enquiry, feedback, or a complaint.

    Now, choose the right product and remember to mention the information you’re seeking in detail. A representative from the bank will contact you to resolve your issue.

    HSBC Amanah Credit Card Customer Care Postal Address

    Head Office Address:

    Bangunan HSBC,

    No 2 Leboh Ampang,

    50100 Kuala Lumpur,

    Malaysia

    Call: +603-2070 0744

    Fax: +603-20701146

    Applying for HSBC Amanah Credit Card

    • Online Mode: Go to the credit card’s page on the bank’s official website. Click on ‘Apply Now’ and fill out the application form with all the required details. Once you submit the form, a bank representative will get in touch with you to guide you further.

    • Offline Mode: Drop by the bank’s nearest branch to submit your duly filled application form for the card. You must also provide the required documents along with the application form to initiate further processing of your application.

    HSBC Amanah Credit Card Activation

    HSBC Amanah credit card-i can be activated by calling one of the following numbers:

    • Local customers: 03 83218999

    • Overseas customers: +603 8321 8999

    About HSBC Amanah Bank

    HSBC Amanah Malaysia, a subsidiary of HSBC Bank Malaysia and HSBC Group, was incorporated in 2008. HSBC Amanah is the Islamic banking division of HSBC Bank Malaysia and provides a comprehensive range of Shariah-compliant banking products to both retail and corporate customers. HSBC Amanah also has an insurance division – HSBC Amanah Takaful Sedan Berhad.

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