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HSBC Amanah Credit Card Hotline

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HSBC Amanah is one of the premier Islamic banking services company in Malaysia. It offers a host of Shariah-compliant personal banking products and services, including personal financing, credit cards, and home financing.

With a large customer base to cater to, the bank has a well-defined customer service department in place that’s trained to help you at every step.

HSBC Amanah Credit Card Hotline Number

The table below provides some important contact numbers related to HSBC Amanah credit cards:

Service

Number for Local Customers

Number for Overseas Customers

Operation Hours

HSBC Amanah Bank Malaysia (Banking and Credit Card Queries)

1300-80-2626

+603 8321 5200

From 7:30 a.m. to 9:30 p.m.

HSBCnet Technical

1300-88-1018

+603 83123696

Monday to Friday 9:00 a.m. to 6:00 p.m.

HSBC Amanah Premier Banking and Credit Card Queries

1300-88-9393

+603 8321 5222

24 hours

Visa Emergency Assistance

1800 80 299

Singapore: 800 4481 250;

USA: 1866 765 9644;

UK: 0800 169 5189;

Australia: 1800 450 346

24 hours

Mastercard Global Services

1800 80 4594

1636 722 7111

24 hours

Reporting a Lost HSBC Amanah Credit Card

If your card is lost, then you must call the number given below immediately to report the loss. These numbers are functional 24 hours a day:

  • Local customers: 1300 80 2626

  • Overseas customers: 603 - 8321 5200

For setting instructions on your account, stopping cheque payments, reporting unauthorised transactions, and for other queries, you can contact:

  • Local customers: 1300-88-1388

  • Overseas customers: +603-8321 5400

HSBC Credit card Customer care Number & Address (by branch)

Branch/City

Address

Alor Setar

No. 2 & 3, Kompleks Perniagaan Sultan Abdul Hamid, Persiaran Sultan Abdul Hamid, 05050 Alor Setar, Kedah

Ipoh

No. 138, Jalan Sultan Yussuf, 30000 Ipoh, Perak

Johor Bahru

No. 1, Jalan Bukit Timbalan, 80000 Johor Bahru, Johor

Kota Kinabalu

No. 56, Jalan Gaya, 88000 Kota Kinabalu, Sabah

Kuala Lumpur

No. 43 & 45, Jalan Metro Perdana 7, Taman Usahawan Kepong, 52100 Kepong, Kuala Lumpur

Kuala Lumpur

No. 460, Jalan Ipoh, 51200 Kuala Lumpur

Kuala Lumpur

Level 1, Annexe Menara Millenium, Jalan Damanlela,

Pusat Bandar Damansara, Damansara Heights, 50490 Kuala Lumpur

Kuala Lumpur

Menara Genesis, No. 33, Jalan Sultan Ismail, 50250 Kuala Lumpur

Kuching

Bangunan Binamas, Jalan Padungan, 93100 Kuching, Sarawak

Melaka

No. 777, Jalan Hang Tuah, 75300 Melaka

Miri

Lot 1268-1270, Ground Floor, Miri Commercial Center, Jalan Melayu, 98000 Miri, Sarawak

HSBC Amanah Credit Card Contact Email

You can direct all your complaints via email to [email protected].

HSBC Amanah Credit Card Customer Care Contact via Website

Visit the bank’s official website and go to the ‘Contact Us’ page. Fill out the online feedback/enquiry form with your personal details, including your name, contact number, and email ID. Keep in mind to mention the subject – a general enquiry, feedback, or a complaint.

Now, choose the right product and remember to mention the information you’re seeking in detail. A representative from the bank will contact you to resolve your issue.

HSBC Amanah Credit Card Customer Care Postal Address

Head Office Address:

Bangunan HSBC,

No 2 Leboh Ampang,

50100 Kuala Lumpur,

Malaysia

Call: +603-2070 0744

Fax: +603-20701146

Applying for HSBC Amanah Credit Card

  • Online Mode: Go to the credit card’s page on the bank’s official website. Click on ‘Apply Now’ and fill out the application form with all the required details. Once you submit the form, a bank representative will get in touch with you to guide you further.

  • Offline Mode: Drop by the bank’s nearest branch to submit your duly filled application form for the card. You must also provide the required documents along with the application form to initiate further processing of your application.

HSBC Amanah Credit Card Activation

HSBC Amanah credit card-i can be activated by calling one of the following numbers:

  • Local customers: 03 83218999

  • Overseas customers: +603 8321 8999

About HSBC Amanah Bank

HSBC Amanah Malaysia, a subsidiary of HSBC Bank Malaysia and HSBC Group, was incorporated in 2008. HSBC Amanah is the Islamic banking division of HSBC Bank Malaysia and provides a comprehensive range of Shariah-compliant banking products to both retail and corporate customers. HSBC Amanah also has an insurance division – HSBC Amanah Takaful Sedan Berhad.

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