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Maybank Islamic Credit Card Hotline

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A well-equipped customer support network is important to ensure a convenient and hassle-free banking experience.

As the premier Islamic financial services company in Malaysia and the Asia-Pacific region, Maybank Islamic Berhad has set up a customer care centre that provides comprehensive assistance to all its credit cardholders at every step, whether you’re in Malaysia or travelling overseas.

Let’s take a look at the customer centre contact details for Maybank Islamic credit cards.

Maybank Islamic Hotline Numbers

For any queries related to the Islamic credit cards and services offered by Maybank, you can contact the Customer Service Department hotline:

  • For local calls - 1-300-88-6688

  • For overseas calls - +603-7844 3696

The helpline is available 24x7.

Maybank Islamic Credit card Customer care Number & Address (by branch)

Branch/City

Contact Information

Branch Address

Alor Setar

04-731 3855

04-731 3789

04-731 7351

1535,

Jalan Sultan Badlishah,

05000 Alor Setar,

P.O. Box 82,

05710 Alor Setar,

Kedah

Alor Setar

04-732 8027

105A & B, Seberang Jalan Putra,

05150 Alor Setar,

Kedah

Georgetown

04-826 1027

04-826 0912

10-D,

Jalan Masjid Negeri,

11600 Georgetown,

Pulau Pinang

 

Ipoh

05-241 5433

05-241 5552

194 - 206, Ground Floor,

Jalan Sultan Idris,

30000 Ipoh,

Perak

Ipoh

05-281 1327

05-281 1346

Jalan Tranchell,

31450 Ipoh,

Perak

Ipoh

05-547 4642

05-547 4644

05-546 7429

05-547 4646

112, Jalan Canning Estate,

Ipoh Garden,

31400 Ipoh,

Perak

Ipoh

05-254 8058

211-1, 213 & 213-1,

Jalan Pasir Putih,

31650 Ipoh,

Perak

Ipoh

05-322 2093

 

No. 41 & 43,

Susuran Stesen 18,

Station 18,

31650 Ipoh,

Perak

Ipoh

05-254 1355

No. 2, 4 & 6,

Persiaran Greentown 1,

Pusat Perdagangan Greentown,

30450 Ipoh,

Perak

Ipoh

05-313 1031

05-312 8351

05-312 9129

No. 1-1B, Jalan Wira Jaya,

Taman Ipoh Jaya Timur 1,

31350 Ipoh,

Perak

Ipoh

05-545 4188

05-545 4288

166, 168 & 170,

Jalan Tasek Timur,

Pusat Perdagangan Tasek Indra,

31400 Ipoh,

Perak

Ipoh

05-526 1625

277 - 281,

Jalan Silibin,

30100 Ipoh,

Perak

Johor Bahru

07-351 4568

47 & 49,

Jalan Molek 3/1,

Taman Molek,

81100 Johor Bahru,

Johor

Johor Bahru

07-334 7351

10 & 12, Jalan Pingai,

Taman Pelangi,

80400 Johor Bahru,

Johor

Johor Bahru

07-234 1748

07-234 2748

No. 8,

Jalan Setia Tropika 1/21,

Taman Setia Tropika,

81000 Johor Bahru,

Johor

Johor Bahru

07-333 2989

07-332 0736

 

69 - 75,

Jalan Meranti Merah,

Kebun Teh,

80250 Johor Bahru,

Johor

Johor Bahru

07-234 9090

07-234 2552

07-235 7227

07-232 7117

 

No. 25, 27 & 29,

Jalan Padi Emas 1/3,

Bandar Baru UDA,

81200 Johor Bahru,

Johor

Johor Bahru

07-356 2805

 

18 & 20, Jalan Sagu 8,

Taman Daya,

81100 Johor Bahru,

Johor

Johor Bahru

07-355 2875

07-355 0100

85 - 87, Jalan Dedap 6,

Taman Johor Jaya,

81100 Johor Bahru,

Johor

Johor Bahru

07-235 3155

07-235 6255

07-235 6455

No. 5 & 7,

Jalan Susur Dewata Satu,

Larkin Perdana,

80350 Johor Bahru,

Johor

Johor Bahru

07-238 5273

No. 17 & 19,

Jalan Persisiran Perling,

Taman Perling,

81200 Johor Bahru,

Johor

Johor Bahru

07-236 7045

07-236 7054

07-236 7064

07-236 7069

Lot G02,

AEON Bukit Indah Shopping Centre,

No 8, Jalan Indah 15/2,

Taman Bukit Indah,

81200 Johor Bahru,

Johor

Johor Bahru

07-228 2400

07-228 2401

07-228 2402

07-228 2403

Lot 1-22, Level 1, 2 & 3,

Johor Bahru City Square,

106-108, Jalan Wong Ah Fook,

80000 Johor Bahru,

Johor

Johor Bahru

07-237 3645

 

59, Jalan Sri Bahagia Lima,

Taman Seri Bahagia,

Tampoi,

81250 Johor Bahru,

Johor

Kota Kinabalu

088-243 821

088-254 294

Lot 6 & 7,

Jalan Perpaduan,

Kampong Air,

88000 Kota Kinabalu,

Sabah

Kota Kinabalu

088-420 425

088-420 426

CL 015300713, Ground Floor,

Batu 5.5, Jalan Tuaran,

88540 Kota Kinabalu,

Sabah

Kota Kinabalu

088-448 370

088-448 371

Lot 15, 16 & 17 DBKK,

No B-6, B-7 & B-8 Blok B,

Lorong Plaza Permai 1, Alamesra,

Sulaman Coastal Highway,

88400 Kota Kinabalu,

Sabah

Kota Kinabalu

088-252 185

 

Bangunan Maybank,

No. 1, Lorong Kemajuan,

Karamunsing,

88000 Kota Kinabalu,

P.O. Box 12599,

88829 Kota Kinabalu,

Sabah

Kota Kinabalu

088-235 631

No 27, Block D,

Lintas Square,

Jalan Lintas,

88300 Kota Kinabalu,

Sabah

Kota Kinabalu

088-761 695

088-761 519

088-761 105

 

Ground & First Floor,

Lot 10 & 11, Putatan Court,

Putatan Square Phase II,

Lorong Putatan 1,

88200 Putatan,

Kota Kinabalu,

Sabah

Kuala Lumpur

03-2142 3425

03-2142 3432

Lot 6.21.00, Level 6,

Pavilion Kuala Lumpur,

168, Jalan Bukit Bintang,

55100

Kuala Lumpur

Kuala Lumpur

03-2095 3259

03-2095 3280

03-2095 3289

03-2095 0663

G-Floor, Block C,

Kompleks Pejabat Damansara,

Jalan Semantan,

50490 Bukit Damansara,

Kuala Lumpur

Kuala Lumpur

03-9172 7612

No 59 Grd, 1st and 2nd Floor

Jalan Sri Permaisuri 8

Bandar Sri Permaisuri

56000 Kuala Lumpur

Kuala Lumpur

Kuala Lumpur

03-4251 5317

Tingkat Bawah (Kanan),

Menara Perkeso,

No. 281, Jalan Ampang,

50538 Kuala Lumpur

Kuala Lumpur

1300 88 6688

03-7844 3696 (overseas)

Lot C-21-C,

Concourse Expansion,

Suria KLCC,

KL City Centre,

50088 Kuala Lumpur

Kuala Lumpur

03-7729 0922

03-7729 4401

Tingkat Bawah, Bangunan AHP,

No 2, Jln Tun Mohd Fuad 3,

Taman Tun Dr Ismail,

60000 Kuala Lumpur

Kuala Lumpur

Kuala Lumpur

03-2694 5358

03-2694 8576

03-2694 7814

No 1, 3, 5, 7 & 9

Medan Tuanku 1,

50300 Kuala Lumpur

Kuala Lumpur

Kuala Lumpur

03-6201 0245

03-6201 0249

03-6201 0382

Aras B1

Kompleks Mahkamah

Jalan Duta

50592 Kuala Lumpur

Kuala Lumpur

Kuala Lumpur

03-2282 0098

03-2282 8969

 

Lot No. GE-016, Ground Floor,

Mid Valley Megamall,

Mid Valley City,

Lingkaran Syed Putra,

59200 Kuala Lumpur

Kuala Lumpur

03-4042 8030

468-7 & 7A, Block D, Rivercity 3rd Mile, Jalan Ipoh

Kuala Lumpur

Kuala Lumpur

03-2272 3703

Lot No. 7, 8 & 9, Departure Hall,

Level 1 KL City Air Terminal (KLCAT),

KL Sentral,

50470 Kuala Lumpur

Kuching

082-616 244

082-617 044

Lots 1949 - 1951,

Ground Floor,

Kota Sentosa Batu 7,

Jalan Penrissen,

93250 Kuching,

Sarawak

Kuching

082-250 766

Ground & Mezzanine Floor,

Lot 215, Jalan Song Thian Cheok,

93100 Kuching,

Sarawak

Kuching

082-428 566

082-428 255

Level 1, Wisma Satok,

Jalan Satok,

93400 Kuching,

P.O. Box 1963,

93740 Kuching,

Sarawak

Kuching

082-511 299

082-511 939

Pusat Komersil Swan,

No. 65 & 66, Lot 14504 & 14505,

Batu 4, Jalan Matang,

Matang Jaya,

93050 Kuching,

Sarawak

Kuching

082-361 777

082-368 886

71, 72, 73 & 74,

Tabuan Tranquility,

Phase 1, Jalan Canna,

Tabuan Jaya,

93350 Kuching,

Sarawak

Kuching

082-421 975

No. 65 - 67,

Lot 3179 - 3181,

Block 10,

Jalan Laksamana Cheng Ho,

93200 Kuching,

Sarawak

Melaka

06-281 0713

No. 225, 226 & 227,

Taman Melaka Jaya,

75000 Jalan Bandar Hilir,

Melaka

Miri

085-412 282

085-412 282

Lot 112,

Jalan Bendahara,

98000 Miri,

P.O. Box 210,

98007 Miri,

Sarawak

Miri

085-433 822

Lots 2429 & 2430,

Boulevard Centre,

Jalan Permaisuri Pujut,

98000 Miri,

Sarawak

Miri

085-411 877

085-427 877

Wisma Yong Lung,

Ground & 1st Floor,

Lot 698, Block 7, MCLD,

Jalan Pujut, C.D.T. No. 28,

98000 Miri,

Sarawak

Shah Alam

03-7847 5817

03-7859 1675

03-7846 2190

No. 1, Jalan Dinar G U3/G,

Taman Subang Perdana,

Seksyen U3,

40150 Shah Alam,

Selangor

Shah Alam

03-5523 8346

03-5523 8437

G32, 33 & 35, Ground Floor,

AEON Mall Shah Alam,

Lot 2437, No. 1,

Jalan Akuatik 13/64,

D'Kayangan Seksyen 13,

40100 Shah Alam,

Selangor

Shah Alam

03-3343 3960

03-3343 3704

03-3343 3905

03-3343 3907

No. 2,

Persiaran Setia Impian,

Setia Alam,

Section U13,

40170 Shah Alam,

Selangor

Shah Alam

03-5519 4923

03-5519 2308

10, Persiaran Perbandaran,

Section 14,

40000 Shah Alam,

P.O. Box 7109,

40702 Shah Alam,

Selangor

Shah Alam

03-7847 2235

03-7847 2236

3 & 5, Jalan Opera F U2/F

Taman TTDI Jaya,

Seksyen U2,

40150 Shah Alam,

Selangor

Shah Alam

03-5122 2461

03-5122 1462

03-5122 3054

No. 9 & 11,

Jalan Anggerik Vanila N31/N,

Kota Kemuning,

40460 Shah Alam,

Selangor

Shah Alam

03-5542 1536

03-5542 1539

03-5542 1537

 

44, 46 & 48, Jalan Pinang C,

18/C, Seksyen 18,

40200 Shah Alam

Selangor

Shah Alam

03-5032 0808

03-5032 0826

No. 19 & 21, Jalan Singa C,

20/C, Seksyen 20,

40000 Shah Alam,

Selangor

Reporting Lost or Stolen Maybank Islamic Credit Cards

To report the loss or theft of your Maybank Islamic credit card, contact 1-800-88-3231 or +603-2072 1373 immediately.

Maybank Islamic Credit Card Email Address

Need to contact a Maybank representative for information related to your Islamic credit card? Write a mail to: mgcc@maybank.com.my.

You can also send a message to the bank through its official website. Just visit the bank’s customer service page – (http://www.maybank2u.com.my/Islamic/en/customer-service.page) – and fill out the form with your message and your contact details.

Maybank Islamic Customer Service Registered Office/Registrar

Send your written queries to the following address:

Malayan Islamic Berhad
Level 10, Tower A,
Menara Maybank,
No. 1, Jalan Maarof,
59000 Kuala Lumpur
Malaysia.

Maybank Islamic Whistleblowing Hotline

To report any misconduct or irregularities in Maybank’s branches, you can contact the Special Whistleblowing Hotline, a 24-hour secured hotline, at:

  • 1-800 38 8833 (for local calls).

  • 603-2026 8112 (for overseas calls).

You can also report incidents by writing an email to the address: whistleblowing@maybank.com.

The secured postal address for reporting incidents is:

P.O Box 11635,
50752 Kuala Lumpur, Malaysia.

About Maybank Islamic Berhad

Maybank Islamic Berhad is the Islamic banking division of Malayan Banking Berhad, the largest bank in Malaysia and one of the largest in Southeast Asia. Maybank’s key operating markets include Malaysia, Singapore, and Indonesia.

As of 2015, this bank was ranked 95th in The Banker's 2015 Top 1000 World Banks. Maybank Islamic Berhad is renowned as the top Islamic banking services company in Malaysia and is ranked as the fifth largest Islamic bank in the world in terms of total assets.

From general queries and feedback to complaints and suggestions, you can seek assistance from Maybank Islamic Berhad’s customer service team on anything and everything if you’re an Islamic credit cardholder. What’s more? Maybank Islamic’s representatives are available round-the-clock to help you at every step.

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