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  • Maybank Islamic Credit Card Hotline

    A well-equipped customer support network is important to ensure a convenient and hassle-free banking experience.

    As the premier Islamic financial services company in Malaysia and the Asia-Pacific region, Maybank Islamic Berhad has set up a customer care centre that provides comprehensive assistance to all its credit cardholders at every step, whether you’re in Malaysia or travelling overseas.

    Let’s take a look at the customer centre contact details for Maybank Islamic credit cards.

    Maybank Islamic Hotline Numbers

    For any queries related to the Islamic credit cards and services offered by Maybank, you can contact the Customer Service Department hotline:

    • For local calls - 1-300-88-6688

    • For overseas calls - +603-7844 3696

    The helpline is available 24x7.

    Maybank Islamic Credit card Customer care Number & Address (by branch)

    Branch/City

    Contact Information

    Branch Address

    Alor Setar

    04-731 3855

    04-731 3789

    04-731 7351

    1535,

    Jalan Sultan Badlishah,

    05000 Alor Setar,

    P.O. Box 82,

    05710 Alor Setar,

    Kedah

    Alor Setar

    04-732 8027

    105A & B, Seberang Jalan Putra,

    05150 Alor Setar,

    Kedah

    Georgetown

    04-826 1027

    04-826 0912

    10-D,

    Jalan Masjid Negeri,

    11600 Georgetown,

    Pulau Pinang

     

    Ipoh

    05-241 5433

    05-241 5552

    194 - 206, Ground Floor,

    Jalan Sultan Idris,

    30000 Ipoh,

    Perak

    Ipoh

    05-281 1327

    05-281 1346

    Jalan Tranchell,

    31450 Ipoh,

    Perak

    Ipoh

    05-547 4642

    05-547 4644

    05-546 7429

    05-547 4646

    112, Jalan Canning Estate,

    Ipoh Garden,

    31400 Ipoh,

    Perak

    Ipoh

    05-254 8058

    211-1, 213 & 213-1,

    Jalan Pasir Putih,

    31650 Ipoh,

    Perak

    Ipoh

    05-322 2093

     

    No. 41 & 43,

    Susuran Stesen 18,

    Station 18,

    31650 Ipoh,

    Perak

    Ipoh

    05-254 1355

    No. 2, 4 & 6,

    Persiaran Greentown 1,

    Pusat Perdagangan Greentown,

    30450 Ipoh,

    Perak

    Ipoh

    05-313 1031

    05-312 8351

    05-312 9129

    No. 1-1B, Jalan Wira Jaya,

    Taman Ipoh Jaya Timur 1,

    31350 Ipoh,

    Perak

    Ipoh

    05-545 4188

    05-545 4288

    166, 168 & 170,

    Jalan Tasek Timur,

    Pusat Perdagangan Tasek Indra,

    31400 Ipoh,

    Perak

    Ipoh

    05-526 1625

    277 - 281,

    Jalan Silibin,

    30100 Ipoh,

    Perak

    Johor Bahru

    07-351 4568

    47 & 49,

    Jalan Molek 3/1,

    Taman Molek,

    81100 Johor Bahru,

    Johor

    Johor Bahru

    07-334 7351

    10 & 12, Jalan Pingai,

    Taman Pelangi,

    80400 Johor Bahru,

    Johor

    Johor Bahru

    07-234 1748

    07-234 2748

    No. 8,

    Jalan Setia Tropika 1/21,

    Taman Setia Tropika,

    81000 Johor Bahru,

    Johor

    Johor Bahru

    07-333 2989

    07-332 0736

     

    69 - 75,

    Jalan Meranti Merah,

    Kebun Teh,

    80250 Johor Bahru,

    Johor

    Johor Bahru

    07-234 9090

    07-234 2552

    07-235 7227

    07-232 7117

     

    No. 25, 27 & 29,

    Jalan Padi Emas 1/3,

    Bandar Baru UDA,

    81200 Johor Bahru,

    Johor

    Johor Bahru

    07-356 2805

     

    18 & 20, Jalan Sagu 8,

    Taman Daya,

    81100 Johor Bahru,

    Johor

    Johor Bahru

    07-355 2875

    07-355 0100

    85 - 87, Jalan Dedap 6,

    Taman Johor Jaya,

    81100 Johor Bahru,

    Johor

    Johor Bahru

    07-235 3155

    07-235 6255

    07-235 6455

    No. 5 & 7,

    Jalan Susur Dewata Satu,

    Larkin Perdana,

    80350 Johor Bahru,

    Johor

    Johor Bahru

    07-238 5273

    No. 17 & 19,

    Jalan Persisiran Perling,

    Taman Perling,

    81200 Johor Bahru,

    Johor

    Johor Bahru

    07-236 7045

    07-236 7054

    07-236 7064

    07-236 7069

    Lot G02,

    AEON Bukit Indah Shopping Centre,

    No 8, Jalan Indah 15/2,

    Taman Bukit Indah,

    81200 Johor Bahru,

    Johor

    Johor Bahru

    07-228 2400

    07-228 2401

    07-228 2402

    07-228 2403

    Lot 1-22, Level 1, 2 & 3,

    Johor Bahru City Square,

    106-108, Jalan Wong Ah Fook,

    80000 Johor Bahru,

    Johor

    Johor Bahru

    07-237 3645

     

    59, Jalan Sri Bahagia Lima,

    Taman Seri Bahagia,

    Tampoi,

    81250 Johor Bahru,

    Johor

    Kota Kinabalu

    088-243 821

    088-254 294

    Lot 6 & 7,

    Jalan Perpaduan,

    Kampong Air,

    88000 Kota Kinabalu,

    Sabah

    Kota Kinabalu

    088-420 425

    088-420 426

    CL 015300713, Ground Floor,

    Batu 5.5, Jalan Tuaran,

    88540 Kota Kinabalu,

    Sabah

    Kota Kinabalu

    088-448 370

    088-448 371

    Lot 15, 16 & 17 DBKK,

    No B-6, B-7 & B-8 Blok B,

    Lorong Plaza Permai 1, Alamesra,

    Sulaman Coastal Highway,

    88400 Kota Kinabalu,

    Sabah

    Kota Kinabalu

    088-252 185

     

    Bangunan Maybank,

    No. 1, Lorong Kemajuan,

    Karamunsing,

    88000 Kota Kinabalu,

    P.O. Box 12599,

    88829 Kota Kinabalu,

    Sabah

    Kota Kinabalu

    088-235 631

    No 27, Block D,

    Lintas Square,

    Jalan Lintas,

    88300 Kota Kinabalu,

    Sabah

    Kota Kinabalu

    088-761 695

    088-761 519

    088-761 105

     

    Ground & First Floor,

    Lot 10 & 11, Putatan Court,

    Putatan Square Phase II,

    Lorong Putatan 1,

    88200 Putatan,

    Kota Kinabalu,

    Sabah

    Kuala Lumpur

    03-2142 3425

    03-2142 3432

    Lot 6.21.00, Level 6,

    Pavilion Kuala Lumpur,

    168, Jalan Bukit Bintang,

    55100

    Kuala Lumpur

    Kuala Lumpur

    03-2095 3259

    03-2095 3280

    03-2095 3289

    03-2095 0663

    G-Floor, Block C,

    Kompleks Pejabat Damansara,

    Jalan Semantan,

    50490 Bukit Damansara,

    Kuala Lumpur

    Kuala Lumpur

    03-9172 7612

    No 59 Grd, 1st and 2nd Floor

    Jalan Sri Permaisuri 8

    Bandar Sri Permaisuri

    56000 Kuala Lumpur

    Kuala Lumpur

    Kuala Lumpur

    03-4251 5317

    Tingkat Bawah (Kanan),

    Menara Perkeso,

    No. 281, Jalan Ampang,

    50538 Kuala Lumpur

    Kuala Lumpur

    1300 88 6688

    03-7844 3696 (overseas)

    Lot C-21-C,

    Concourse Expansion,

    Suria KLCC,

    KL City Centre,

    50088 Kuala Lumpur

    Kuala Lumpur

    03-7729 0922

    03-7729 4401

    Tingkat Bawah, Bangunan AHP,

    No 2, Jln Tun Mohd Fuad 3,

    Taman Tun Dr Ismail,

    60000 Kuala Lumpur

    Kuala Lumpur

    Kuala Lumpur

    03-2694 5358

    03-2694 8576

    03-2694 7814

    No 1, 3, 5, 7 & 9

    Medan Tuanku 1,

    50300 Kuala Lumpur

    Kuala Lumpur

    Kuala Lumpur

    03-6201 0245

    03-6201 0249

    03-6201 0382

    Aras B1

    Kompleks Mahkamah

    Jalan Duta

    50592 Kuala Lumpur

    Kuala Lumpur

    Kuala Lumpur

    03-2282 0098

    03-2282 8969

     

    Lot No. GE-016, Ground Floor,

    Mid Valley Megamall,

    Mid Valley City,

    Lingkaran Syed Putra,

    59200 Kuala Lumpur

    Kuala Lumpur

    03-4042 8030

    468-7 & 7A, Block D, Rivercity 3rd Mile, Jalan Ipoh

    Kuala Lumpur

    Kuala Lumpur

    03-2272 3703

    Lot No. 7, 8 & 9, Departure Hall,

    Level 1 KL City Air Terminal (KLCAT),

    KL Sentral,

    50470 Kuala Lumpur

    Kuching

    082-616 244

    082-617 044

    Lots 1949 - 1951,

    Ground Floor,

    Kota Sentosa Batu 7,

    Jalan Penrissen,

    93250 Kuching,

    Sarawak

    Kuching

    082-250 766

    Ground & Mezzanine Floor,

    Lot 215, Jalan Song Thian Cheok,

    93100 Kuching,

    Sarawak

    Kuching

    082-428 566

    082-428 255

    Level 1, Wisma Satok,

    Jalan Satok,

    93400 Kuching,

    P.O. Box 1963,

    93740 Kuching,

    Sarawak

    Kuching

    082-511 299

    082-511 939

    Pusat Komersil Swan,

    No. 65 & 66, Lot 14504 & 14505,

    Batu 4, Jalan Matang,

    Matang Jaya,

    93050 Kuching,

    Sarawak

    Kuching

    082-361 777

    082-368 886

    71, 72, 73 & 74,

    Tabuan Tranquility,

    Phase 1, Jalan Canna,

    Tabuan Jaya,

    93350 Kuching,

    Sarawak

    Kuching

    082-421 975

    No. 65 - 67,

    Lot 3179 - 3181,

    Block 10,

    Jalan Laksamana Cheng Ho,

    93200 Kuching,

    Sarawak

    Melaka

    06-281 0713

    No. 225, 226 & 227,

    Taman Melaka Jaya,

    75000 Jalan Bandar Hilir,

    Melaka

    Miri

    085-412 282

    085-412 282

    Lot 112,

    Jalan Bendahara,

    98000 Miri,

    P.O. Box 210,

    98007 Miri,

    Sarawak

    Miri

    085-433 822

    Lots 2429 & 2430,

    Boulevard Centre,

    Jalan Permaisuri Pujut,

    98000 Miri,

    Sarawak

    Miri

    085-411 877

    085-427 877

    Wisma Yong Lung,

    Ground & 1st Floor,

    Lot 698, Block 7, MCLD,

    Jalan Pujut, C.D.T. No. 28,

    98000 Miri,

    Sarawak

    Shah Alam

    03-7847 5817

    03-7859 1675

    03-7846 2190

    No. 1, Jalan Dinar G U3/G,

    Taman Subang Perdana,

    Seksyen U3,

    40150 Shah Alam,

    Selangor

    Shah Alam

    03-5523 8346

    03-5523 8437

    G32, 33 & 35, Ground Floor,

    AEON Mall Shah Alam,

    Lot 2437, No. 1,

    Jalan Akuatik 13/64,

    D'Kayangan Seksyen 13,

    40100 Shah Alam,

    Selangor

    Shah Alam

    03-3343 3960

    03-3343 3704

    03-3343 3905

    03-3343 3907

    No. 2,

    Persiaran Setia Impian,

    Setia Alam,

    Section U13,

    40170 Shah Alam,

    Selangor

    Shah Alam

    03-5519 4923

    03-5519 2308

    10, Persiaran Perbandaran,

    Section 14,

    40000 Shah Alam,

    P.O. Box 7109,

    40702 Shah Alam,

    Selangor

    Shah Alam

    03-7847 2235

    03-7847 2236

    3 & 5, Jalan Opera F U2/F

    Taman TTDI Jaya,

    Seksyen U2,

    40150 Shah Alam,

    Selangor

    Shah Alam

    03-5122 2461

    03-5122 1462

    03-5122 3054

    No. 9 & 11,

    Jalan Anggerik Vanila N31/N,

    Kota Kemuning,

    40460 Shah Alam,

    Selangor

    Shah Alam

    03-5542 1536

    03-5542 1539

    03-5542 1537

     

    44, 46 & 48, Jalan Pinang C,

    18/C, Seksyen 18,

    40200 Shah Alam

    Selangor

    Shah Alam

    03-5032 0808

    03-5032 0826

    No. 19 & 21, Jalan Singa C,

    20/C, Seksyen 20,

    40000 Shah Alam,

    Selangor

    Reporting Lost or Stolen Maybank Islamic Credit Cards

    To report the loss or theft of your Maybank Islamic credit card, contact 1-800-88-3231 or +603-2072 1373 immediately.

    Maybank Islamic Credit Card Email Address

    Need to contact a Maybank representative for information related to your Islamic credit card? Write a mail to: mgcc@maybank.com.my.

    You can also send a message to the bank through its official website. Just visit the bank’s customer service page – (http://www.maybank2u.com.my/Islamic/en/customer-service.page) – and fill out the form with your message and your contact details.

    Maybank Islamic Customer Service Registered Office/Registrar

    Send your written queries to the following address:

    Malayan Islamic Berhad
    Level 10, Tower A,
    Menara Maybank,
    No. 1, Jalan Maarof,
    59000 Kuala Lumpur
    Malaysia.

    Maybank Islamic Whistleblowing Hotline

    To report any misconduct or irregularities in Maybank’s branches, you can contact the Special Whistleblowing Hotline, a 24-hour secured hotline, at:

    • 1-800 38 8833 (for local calls).

    • 603-2026 8112 (for overseas calls).

    You can also report incidents by writing an email to the address: whistleblowing@maybank.com.

    The secured postal address for reporting incidents is:

    P.O Box 11635,
    50752 Kuala Lumpur, Malaysia.

    About Maybank Islamic Berhad

    Maybank Islamic Berhad is the Islamic banking division of Malayan Banking Berhad, the largest bank in Malaysia and one of the largest in Southeast Asia. Maybank’s key operating markets include Malaysia, Singapore, and Indonesia.

    As of 2015, this bank was ranked 95th in The Banker's 2015 Top 1000 World Banks. Maybank Islamic Berhad is renowned as the top Islamic banking services company in Malaysia and is ranked as the fifth largest Islamic bank in the world in terms of total assets.

    From general queries and feedback to complaints and suggestions, you can seek assistance from Maybank Islamic Berhad’s customer service team on anything and everything if you’re an Islamic credit cardholder. What’s more? Maybank Islamic’s representatives are available round-the-clock to help you at every step.

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