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Standard Chartered Credit Card Hotline

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For any bank, a customer service department is vital in the sense that there’s always a bank’s representative for you to contact in case of any queries, complaints, or feedback. Standard Chartered Bank has a well-defined customer service network in place to help you with all your banking needs.

Standard Chartered Credit Card Hotline Numbers

Service Contact Number for Malaysia Customers Contact Number for Overseas Customers
24-Hour Customer Service 1300 888 888 603 7711 8888
Platinum Hotline 1800 88 2588 603 7718 9799
Priority Banking Service Line 1300 88 9999 603 7718 9788
Priority Banking Visa Infinite Hotline 1800 88 1577 603 7721 2577

Standard Chartered Credit Card Customer Care Email Address

For all kinds of queries, complaints, or feedback related to Standard Chartered credit cards, send an email to this address: Malaysia.Feedback@sc.com.

Standard Chartered Credit Card Customer Care Postal Address

Level 16, Menara Standard Chartered

No. 30, Jalan Sultan Ismail

50250 Kuala Lumpur.

Reporting a Lost Standard Chartered Credit Card

If your Standard Chartered credit card is lost, stolen, or misplaced, please call either of these numbers right away:

  • 1800 88 8998
  • 603 7849 6888

Standard Chartered Credit Card Customer Care Number & Address (by Branches)

Branch Name Branch Contact Information Branch Address Branch Working Hours
Alor Setar 1300 88 88 88 55 Lot 5 & 5A, Bangunan EMUM, Jalan Gangsa, Kawasan Perusahaan Mergong 2, 05150 Alor Setar Counter Monday-Friday: 9:15 a.m. to 3:45 p.m. Other Services Monday-Thursday: 9:15 a.m. to 5:00 p.m. Friday: 9:15 a.m. to 4:00 p.m.
Bandar Puteri Puchong 03 7711 8888 30 & 32, Jalan Puteri 1/2, Bandar Puteri Puchong, 47100 Puchong, Selangor
Batu Pahat 1300 88 88 88 7 Jalan Kundang, Taman Bukit Pasir, 83000, Batu Pahat, Johor
Bintulu 1300 88 88 88 89, Keppel Road, 97000 Bintulu, Sarawak, P.O. Box 22, 97007 Bintulu, Sarawak
Ipoh 1300 88 88 88 21-27, Jalan Dato Maharaja Lela, 30000 Ipoh, Perak Darul Ridzuan, P.O. Box 129, 30250, Ipoh, Perak Darul Ridzuan
Jalan Sultan Ismail 03 7711 8888 36, Jalan Sultan Ismail, 50250 Kuala Lumpur
Johor Bahru 1300 88 88 88 24-26, Jln Harimau Tarum, Taman Century, 80250 Johor Bahru, Johor Darul Takzim
Kajang 03 7711 8888 36 & 37 Jalan Prima Saujana 1/1A, Taman Prima Saujana Seksyen 1, 43000 Kajang, Selangor Darul Ehsan
Kepong 03 7711 8888 49 & 51, Ground floor, Jalan Metro Perdana Barat 1, Taman Usahawan Kepong, 52000 Kuala Lumpur
Klang 03 7711 8888 No. 11, 15 & 17 Jalan Kepayang, 41050 Klang, Selangor Darul Ehsan
Kota Damansara 03 7711 8888 2-1, 2-2, 2-3, 2-3A and 2A-1, Jalan PJU 5/17, Dataran Sunway, Kota Damansara, 47800 P J Selangor
Kota Kinabalu 1300 88 88 88 20, Jalan Haji Saman, 88000 Kota Kinabalu, Sabah
Kuantan 1300 88 88 88 1 - 3, Jalan Haji Abdul Aziz, 25000 Kuantan, Pahang Darul Makmur
Kuching 1300 88 88 88 Wisma Bukit Mata Kuching, Jalan TAR, 93100 Kuching, Sarawak
Miri 1300 88 88 88 Lots 1383 & 1384, Block 10, Centre Point Phase II, Jln Kubu, 98000 Miri, Sarawak
Penang 1300 88 88 88 86 Lebuh Pantai Georgetown 10300 George Town Pulau Pinang Malaysia
Petaling Jaya 03 7711 8888 30 - 36, Jalan 52/4, 46200 Petaling Jaya, Selangor Darul Ehsan, P.O. Box 65, 46700 Petaling Jaya, Selangor
Petaling Jaya - Damansara Utama 03 7711 8888 18 - 22 Jalan SS 21/39, Damansara Utama, 47400 Petaling Jaya
Publika 03 7711 8888 Lot 4 & 5, Level G2, Publika Shopping Gallery, Solaris Dutamas, No.1 Jalan Dutamas1, 50480 Kuala Lumpur
Saadiq Bangsar 03 7711 8888 No. 44 & 44A, Jalan Telawi 5, Bangsar Baru, 59100 Kuala Lumpur
Saadiq Cheras 03 7711 8888 No. 140, Jalan Cerdas, Taman Connaught, Cheras 56000 Kuala Lumpur
Saadiq Shah Alam 03 7711 8888 No. G15, Blok 3, No. 7, Persiaran Sukan, Laman Seri Business Park, 40100 Shah Alam, Selangor
Saadiq Taman Tun Dr Ismail 03 7711 8888 50, 52, 54, Jalan Burhanuddin Helmi, Taman Tun Dr Ismail, 60000, Kuala Lumpur
Sandakan 1300 88 88 88 Jalan Pelabuhan, 90000 Sandakan, P.O. Box 80, 90701 Sandakan, Sabah
Seberang Prai 1300 88 88 88 1816, Lengkok Perusahaan Maju, Bukit Tengah, 13600, Seberang Prai
Seremban 1300 88 88 88 127A & 128, Jalan Dato Bandar Tunggal, 70000 Seremban, Negeri Sembilan
Sibu 1300 88 88 88 Jalan Tukang Besi, 96000 Sibu, Sarawak, P.O. Box 15, 96007 Sibu, Sarawak
Subang Jaya 03 7711 8888 No. 1, Jalan USJ 10/1F, 47620 UEP Subang Jaya, Selangor Darul Ehsan
Taiping 1300 88 88 88 25, Jalan Pasar, 34000 Taiping, Perak Darul Ridzuan, P.O. Box 46, 34007 Taiping, Perak Darul Ridzuan
Taman Melaka Raya 1300 88 88 88 671 & 672, Jalan Melaka Raya 8, Taman Melaka Raya, 75000 Malacca
Taman Molek 1300 88 88 88 No. 86-88 Jalan Molek 2/2, Taman Molek, 81100 Johor Bahru
Tawau 1300 88 88 88 518, Jalan Habib Hussin, 91000 Tawau, Sabah, P.O. Box 280, 91007 Tawau, Sabah

Applying for a Standard Chartered Credit Card

  • Offline Mode: Call the number 603 7665 7584 to apply for a Standard Chartered credit card. Alternately, you can use the fax number for offline credit card applications, wherein you can download the application form from the bank’s website, fill it out, and send the duly filled application form via fax to 603 7665 7142/603 7665 7855.
  • Online Mode: Visit Standard Chartered Bank’s official website and apply for the credit card of your choice on the card’s webpage. Just click on the “Apply Now” button and enter your personal details, contact information, employment details, and other information as requested. Now, upload the relevant documents before submitting the application.

About Standard Chartered Bank

Standard Chartered Bank opened its first branch in Malaysia way back in 1875 at Beach Street, Penang. It was incorporated locally as Standard Chartered Bank Malaysia Berhad in 1984. Currently, it offers various financial products and services, such as credit cards, savings accounts, deposit accounts, loans, insurance and investment tools to consumers and corporate companies.

Over the years, Standard Chartered has received a number of awards in recognition of its product innovation abilities, consistency, sustainability, and strong growth. The latest such award is the Top Financial Institution Partner Award (Overall Category) that the bank received in 2016.

As such, Standard Chartered is the only international bank to have received this award from the Credit Guarantee Corporation Malaysia.

No matter what kind of query you have related to any of Standard Chartered’s banking products or services, get in touch with a qualified representative by calling any of the numbers mentioned above. Alternatively, you can drop by the bank’s nearest branch if you wish to do things in-person. You can also contact the bank if you need to give feedback or have complaints regarding any of the products or services.

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