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UOB Credit Card Hotline

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For customers – new and existing – who need timely assistance related to credit cards or other banking services, UOB Malaysia has set up a customer service centre that’s available round-the-clock.

Whether you need to register a complaint or report a lost card, there’s specific contact information that you need to keep handy. Here’s all the contact information you’ll need for UOB credit cards.

UOB Credit Card Customer Hotline Number

Get in touch with UOB’s representatives by calling the numbers given below:

Johor Bahru: 6 07 2881 121

Kota Kinabalu: 6 088 477 121

Kuala Lumpur: 6 03 26128 121

Kuching: 6 082 287 121

Penang: 6 04 2401 121

UOB Credit Card Customer Care Number & Address(By Branch)

Branch/City Address Phone Number Banking Hours
Alor Setar, Kedah 55 Jalan Gangsa, Kawasan Perusahaan Mergong 2, 05150 Alor Setar, Kedah. (6) 04-732 1366 Operational hours of UOB branches are: Monday to Friday 9:30 a.m. to 4:00 p.m. Kota Bharu branch banking hours: Sunday to Thursday 9:30 a.m. to 4:00 p.m.
Bentong, Pahang 61-62, Jalan Loke Yew, 28700 Bentong, Pahang. (6) 09-222 1600, (6) 09-222 1778
Bukit Mertajam, Penang 1, Jalan Tembikai, Taman Mutiara, 14000, Bukit Mertajam, Penang. (6) 04-548 8288
Cheras, Selangor 35 Jalan Desa Cahaya 11, Taman Desa Bukit Cahaya, 56100 Cheras, Selangor. (6) 03 9106 2788
City Square, Johor Lot 1-23, Johor Bahru City Square, 106-108 Jalan Wong Ah Fook, 80000 Johor Bahru, Johor. (6) 07-219 6300
Damansara Uptown, Selangor 1, Jalan SS21/58, Ground Floor, Uptown 1, Damansara Uptown, 47400 Petaling Jaya, Selangor. (6) 03 7724 3888
Ipoh, Perak 2, Jalan Dato' Seri Ahmad Said, 30450 Ipoh, Perak. (6) 05-254 0008, (6) 05-254 3030
Kepong, Kuala Lumpur No. 82, Ground Floor, Jalan 3/62D, Medan Putra Business Centre, Sri Menjalara, Off Jalan Damansara, 52200 Kuala Lumpur. (6) 03-6286 6888
Kluang, Johor 14-16, Jalan Dato Kapt Ahmad, 86000 Kluang, Johor. (6) 07-772 1967, (6) 07-772 5968
Kota Bharu, Kelantan No. 724, Jalan Sultanah Zainab 15000 Kota Bharu Kelantan. (6) 09-748 2699, (6) 09-748 3066
Kota Kinabalu, Sabah Bangunan UOB, 70, Jalan Gaya, 88000 Kota Kinabalu, Sabah. (6) 088-526 000
Kuala Lumpur Main Level 2, Menara UOB, Jalan Raja Laut, 50350 Kuala Lumpur. (6) 03-2692 4511
Kuala Terengganu 51, Jalan Sultan Ismail, 20200 Kuala Terengganu (6) 09 622 1644, (6) 09 622 7912
Kuching, Sarawak No. 1-3 Main Bazaar, 93000 Kuching, Sarawak. (6) 082-421 291
Medan Pasar, Kuala Lumpur 10-12, Medan Pasar, Bangunan UOB, 50050 Kuala Lumpur. (6) 03-2772 8000
Plaza Mahkota, Malacca 1, Jalan PM5, Plaza Mahkota, 75000 Malacca. (6) 06-283 8840, (6) 06 283 8841
Seremban 24-26, Jalan Dato Lee Fong Yee, 70000 Seremban, Negeri Sembilan. (6) 06-762 5651, (6) 06-762 5652
Sungai Petani 177 & 178, Jalan Kelab Cinta Sayang, Taman Ria Jaya, 08000 Sungai Petani, Kedah. (6) 04-442 8828

UOB Credit Card Customer Care Email Address

Send all your emails to:

UOB Credit Card Application Status Enquiry

To enquire about the status of your credit card application, call 603 2612 8101.

UOB Report Lost or Stolen Card Card

To report a lost, stolen, or misplaced UOB credit card, call 603 2612 8100.

UOB Credit Card Activation

To activate your new credit card, call 603 2612 8123.

UOB Platinum Credit Card Services Number

For any query related to Platinum Card Services, call 603 2612 8080.

UOB Private Banking Number

For any information on UOB’s private banking services, call 603 2693 9066.

UOB Privilege Banking Number

For Privilege Banking related services and queries, contact 1800 88 9833 (Malaysia number) or 603 2612 3312 (Overseas number).

UOB Infinite Concierge

For UOB Infinite concierge services, call 603 2612 3399.

UOB Lady's Customer Service

UOB Lady’s cardholders can contact the bank’s representatives on 603 2612 3333.

UOB Head Office Address

For any queries, suggestions, complaints, or feedback, write to:

Menara UOB Jalan Raja Laut, Peti Surat 11212 50738 Kuala Lumpur.

Main UOB Branches

About UOB

UOB or United Overseas Bank is a multinational financial company with Headquarters in Singapore. It was founded in 1935 and currently is the third largest bank in South East Asia in terms of total assets.

UOB provides personal banking, commercial banking, corporate banking, private banking, venture capital, investment, and insurance services. This bank has a comprehensive banking network that constitutes over 500 offices in over 19 countries across the world.

With an ever-growing network of credit cardholders to contend with, UOB has a dedicated customer service department to help you when you need it the most. Make a note of all the contact information mentioned above for a seamless and hassle-free customer service experience.

For more details on other branches of UOB, visit the bank’s official website right away.


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