• AXA Insurance

    AXA Insurance

    AXA Affin General Insurance Berhad is a leader in Malaysia's financial services industry and has been a licensed insurance provider since 1975. It has over 22 branches across Malaysia. AXA Affin insurance is one of the most profitable insurance providers and customers can get more information on AXA Affin insurance online and benefit from their wide range of insurance services available in the market. The insurance provider thrives with their vast experience and services nearly 500,000 customers

    Types of insurance policies offered by AXA Insurance -

    Here are the insurance categories available from AXA Affin Insurance:

    1. Health insurance plans: AXA Affin insurance provides premium health insurance plans that has a wide coverage and an array of benefits.
    2. Personal accident plans: AXA Affin has a wide range of personal accident insurance policies with low premiums and additional discounts that cover life’s uncertainties.
    3. Home insurance: AXA offers a premium insurance policy designed to protect your home and your precious personal property with features such as 24 hour worldwide third party liability.
    4. Travel insurance: Travel with peace of mind by opting for the AXA Affin travel insurance policy that offers immediate activation and 24 hour emergency assistance worldwide.
    5. Business insurance solutions: AXA Affin has a wide range of business insurance policies for SMEs that cover health and well being of the employees as well as safeguarding the business from commercial and industrial risks
    6. Motor insurance plans: AXA Affin provides comprehensive motor insurance plans with a wide range of benefits for both personal and commercial use.

    Why Choose AXA Affin Insurance -

    Axa Affin provides innovative insurance products. Their key features are mentioned below:

    1. Customer Friendly Plans: AXA Affin Insurance has a multitude of financial services such as Money Max Saver that offers investment and retirement plans for customers.
    2. Diversified Products: There is a wide range of insurance products available from AXA Affin, ranging from health insurance to comprehensive insurance coverage for vehicles, personal accidental protection, travel insurance etc. AXA Affin also provides personal and business insurance.
    3. Market friendly: AXA Affin insurance is one of the leading insurance providers globally. Their expertise has allowed them to consistently improve on their gross written premium (GWP) in the face of stiff competition and have increased their market share consistently in the past few years.
    4. Eligibility Criteria: Minimal paperwork is required for purchasing an insurance policy from AXA. They also have eligibility criteria beginning from 18 years of age.
    5. Low Premium Rates: Premium rates for policies that are offered by AXA are low making it affordable for people to avail their insurance services.
    6. The Helpline Support: AXA Affin insurance has a dedicated helpline for customer support that is available during office hours at (603) 2170 8282. AXA Affin also provides a claims enquiry helpline at (603) 2170 8282 (press 3 for claims).

    AXA Affin Insurance FAQs -

    1. How long would it take to process a claim?

      Upon receiving the necessary documents and provided that there are no outstanding matters, AXA Affin will process the claim and make out the payments within 10 working days.

    2. What is the basic claim procedure?

      You can contact AXA Affin on their helpline on (603) 2170 8282 to make a claim on your insurance policy. If your property has been damaged try to prevent further loss, lodge a police complaint as soon as possible where applicable, do not admit liability to any third party without intimating AXA Affin and provide all necessary supporting documents needed as per your policy.

    3. How can I contact AXA Affin insurance for any assistance?

      You can contact through the online contact form provided on the company's portal or the following modes:

      • Customer Service No: (603) 2170 8282 (Open: 0830 - 1715 Mon – Thu, 0830 - 1645 Fri )
      • Mail: customer.service@axa.com.m
      • Fax: (603) 2031 7282
      • Office/Mail Address: Wisma Goldhill, 67, Jalan Raja Chulan, 50200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
    4. What are the modes of payment for my premium?

      AXA Affin provides flexible modes of payment for premiums and accepts credit cards, cheques or cash across their branches in Malaysia. They also offer the option of online payment.

    5. Does AXA Affin have an e-payment option?

      Yes. AXA Affin offers e-payment as a free service that one can avail.

    AXA Affin Insurance customer support -

    Here are the contact details for further enquiries:

    • Customer Service No: The customer service line can be contacted at (603) 2170 8282. The support team will be available during office hours (0830 – 1715 Mon – Thu, 0830 – 1645 Fri)
    • Fax: (603) 2031 7282
    • Mail: customer.service@axa.com.m
    • Office/Mail Address: Wisma Goldhill, 67, Jalan Raja Chulan, 50200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
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