• Great Eastern Insurance

    Great Eastern has been in the service of providing security since 1908. With over a century of experience, they have emerged as one of Asia’s top insurance companies with an extensive distribution channel of over 17,000 agents worldwide. The company places customer service as one of its core values and is dedicated to building long term and lasting relationships. Customers can log onto Great Eastern insurance online and avail facilities like e-Connect. Great Eastern has a wide range of extensive insurance policies and have 3 million policies in force.

    Great Eastern Insurance Plans -

    Below are the insurance services provided by Great Eastern Insurance:

    1. Motor insurance plans: Great Eastern offers extensive insurance plans for various types of motor vehicles and offers great benefits including third party coverage such as third party property loss or bodily harm.
    2. Life insurance plans: Great Eastern offers tailored life insurance solutions that cater to your specific needs. Their life insurance policies provide cover for critical illness and medical expenses that arise from it.
    3. Health insurance: Great eastern has a comprehensive health insurance plan designed to keep up with life’s uncertainties and offers benefits such as early pay outs, no lifetime limits and a high annual limit.
    4. Personal protection plans: The innovative insurance policies for personal protection offered by Great Eastern safeguards you and your loved ones from unfortunate accidents.
    5. Travel insurance: Get comprehensive travel insurance from Great Eastern that offers coverage for loss of travel documents and other benefits such as emergency medical evacuation and covering your valuables at home while you are away.
    6. Corporate insurance solutions: Great Eastern insurance also has a range of corporate insurance plans. The Plans offer protection for your business against theft, fire, loss, personal accidents and liability. They also have group employee schemes designed for SMEs that provide 24 hour protection for the employees.

    Why choose Great Eastern Insurance -

    Great Eastern Insurance is not only one of Malaysia’s oldest insurance providers but also has a multitude of innovative insurance plans that can be tailored to one’s requirements. Below are few of the advantages of the insurance products the company offers:

    1. Premiums you just can’t beat: Premium rates offered by Great Insurance are some of the lowest around. One can choose the premium and the benefit they want making it easier and more affordable for people from all walks of life to avail insurance services.
    2. Variety: Great Eastern has a plethora of life insurance and general insurance products on hand. Policies range from comprehensive health insurance to motor insurance and personal accident insurance. The company also offers financial services that help you prepare for the future be it a child’s education or your retirement.
    3. Easy Eligibility Criteria: The eligibility requirements from Great eastern are among the most flexible around with criteria starting from 18 years of age.
    4. Market knowledge: Great Eastern Insurance has been in the business of providing financial services for over a century and has been providing quality insurance products and financial planning services.
    5. Market leaders: Great Eastern not only has a vast experience but their market growth and profit in the recent years speak volumes of their reliability. The company has grown in the face of stiff competition.
    6. Great Customer Service: Great Eastern insurance truly believes the customer comes first. It has has a dedicated helpline for overseas customers at (603) 4259 8888 and a hotline for Malaysian customers at 1300-1300-88

    FAQ's for Great Eastern Insurance

    What are the ways in which I can make premium payments?

    Great Eastern Insurance has introduced the Easi-Pay Service. This service is a facility wherein one can give standing instructions of payment of premiums via credit card namely Visa/Mastercard.

    What is the procedure for making claims?

    One has to fill out the required documents which varies for each policy. The list of documents that are required for each policy can be found at the Great Eastern Insurance website. One has to download, fill and submit the forms along with any other necessary supporting documents.

    Why should one choose to receive claim payments via e-payment?

    Receiving funds via e-payment offers you the freedom of receiving or making payments at any given point of time, it is a time saving process and is much faster. Funds will be available within 2 to 3 working days after it has been approved.

    Are there any charges that will be levied for e-payment?

    No. e-payment facility is a free service that you can benefit from.

    Great Eastern Insurance Customer Support

    Below is the full set of contact details for further enquiries:

    Customer Service No: The customer service line for overseas customers is +603 4259 8888 .
    They also have a dedicated hotline for customers within Malaysia at 1300-1300 88

    Fax: 603 4259 8000

    Mail: Inquiries.MY@acegroup.com

    Office/Mail Address: Menara Great Eastern, 303 Jalan Ampang 50450 Kuala Lumpur, Malaysia

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