AIA A-Plus PayorExtra-i Insurance

A Plus PayorExtra i is a Shariah-compliant unit deducting rider that ensures that your child’s investment-linked plans continue to stay active even in your absence. This add-on guarantees the continuation of your child’s financial requirements in the event of your death or any critical illness or disability.

Benefits of A-Plus PayorExtra-i Insurance

The following are the features and benefits of the plan:

  • You can buy the A-Plus PayorExtra-i policy through AIA Life Planner.
  • This add-on plan provides you tax benefits.
  • I case the payor suffers TBD or is diagnosed with critical illness or experience loss of life, the rider will keep on paying your premiums for the policy till your child attains 25 years.

Eligibility Criteria

You can buy this rider if you are between 18 years and 60 years of age.

A-Plus PayorExtra-i Insurance for Foreigners

Foreigners or expats can buy this unit deducting rider.

A-Plus PayorExtra-i Insurance Calculator

If you are looking for an ideal coverage for you and your family, then the AIA calculator will help you to figure out the amount you need to keep aside to invest in this plan. You can calculate the amount by filling up the mandatory fields in the website such as your gender, date of birth, smoking habits, your annual income, the variable and fixed expenses every year as well as your existing insurance coverage.

A-Plus PayorExtra-i Insurance Claims

In order to submit your claims, you need to log into your AIA account, then go to ‘My Claims’ and select the ‘Employee Claim’ page. When the Claims form appears, you need to fill up all the details and submit the completed form.

Contact Number

Should you have any queries regarding the A-Plus PayorExtra-i insurance rider, you can contact the customer service number 1300-88-1899, which is given in the website.

If you are a foreign customer, then you can contact the customer service number at 603 2056 1111.

How to Cancel a A-Plus PayorExtra-i Insurance Policy

If your policy has any cash value, then you need to fill up the Surrender Form, which is available at the Customer Centres of AIA. The completed Surrender Form must be sent to any of the Customer Centres located in Kuala Lumpur.

On the other hand, if your policy does not have any cash value and you still want to cancel it, then you need to send a request mail to the Customer Servicing Department located in Kuala Lumpur.

The address is mentioned below:

Customer Servicing Department,

Level 6, Wisma AIA,

99 Jalan Ampang,

50450 Kuala Lumpur.


Q: If I fall sick in a foreign country and need to be admitted in a hospital, can I still claim the expenses?

A: Yes, you can provided you submit your overseas medical claim along with the required documents. You can see the checklist in the claim form for the documents that are required to process the claim.

Q: Can I submit my claims using the physical form?

A: You can submit your claims using the physical form if you do not want to submit them online. For this, download the Claims form from the website and fill it up. Attach it along with the required documents and submit it to your Life Planner.

Q: Can my claim reimbursement money be credited into my wife’s bank account?

A: No, the claim amount can only be credited to the policyholder’s account, and not to anybody else’s bank account.

Q: What are the critical illnesses that are covered in this rider plan?

A: The following are some of the critical ailments that this plan covers:

  • Aorta surgery
  • Chronic Aplastic Anaemia
  • Bone Marrow transplant
  • Organ transplant
  • Third degree burns
  • Primary pulmonary arterial hypertension
  • Viral hepatitis
  • Permanent deafness
  • Permanent blindness
  • Medullary cystic disease
  • Multiple sclerosis
  • Dementia
  • Muscular dystrophy
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