• Etiqa Life Secure Insurance Plan

    Etiqa Life Secure is an insurance plan specifically designed for business owners. At times, many business do suffer losses, and go into liquidation when a key business person suffers disability or in event of death. This insurance plan will help your business to survive any unplanned financial loss that may occur due to unfortunate events.

    Features and Benefits

    • You would be eligible for tax relief when the insurance premium is paid by the business for you.
    • The regular premium you pay would remain fixed for the entire insurance tenure.
    • Your business would receive a benefit amount in event of death or disability caused by accidents or sickness.
    • You can choose from a flexible insurance tenure as per your needs and financial history.
    • You can opt for an additional benefit that would cover you upon being diagnosed for any one of the listed 36 critical illnesses.
    • You can keep your business running by choosing a benefit amount that is sufficient enough to cover costs for a few months in an event of disability or death.

    Eligibility Criteria

    You are eligible to apply for this insurance plan if you are less than 60 years of age.

    Insurance Claims for Etiqa Life Secure Plan

    If you wish to make a claim, you need to fill in a claim form and submit it along with the required documents. You will get a claim form at any Etiqa branch or customer service centre. You can also refer to your service agent or call Etiqa customer service line for any assistance with the process.

    You can find a list of mandatory documents required to make a claim on Etiqua website. Do carry the required documents when you visit the nearest branch or customer centre to speed up the claim process.

    Contact Details

    • Etiqa Oneline:
    • 1300 13 8888 (Local)
    • +603 2780 4500 (international)
    • Fax: +603 2296 1799
    • Email:
    • Enquiries: info@etiqa.com.my
    • Claims: claims@etiqa.com.my
    • Complaints: cmu@etiqa.com.my

    How to Cancel Etiqa Life Secure policy?

    If you wish to cancel your insurance policy, you need to notify Etiqa by submitting a written notice. You can contact your service agent or customer service for further information and assistance.

    FAQs

    Q. Can I cancel my insurance policy at any time?

    A. Yes. You can cancel your insurance policy at any time.

    Q. Are there any penalty charges for cancelling my insurance policy before the term ends?

    A. Yes. You have a grace period of 15 days when you take up the insurance policy. If you wish to cancel within those 15 days, you will receive a refund of your paid premium. If there were any medical expenses incurred while applying for the insurance policy, that amount would be deducted from the refund.

    After the initial 15 days if you cancel your insurance policy within the first 2 years, you will not receive any payment. If you cancel your insurance policy after the first 2 years, then you would receive payments that would be less than the premium you have already paid for this policy.

    Q. What if I am not able to pay my premium on time?

    A. You have a period of 31 days from the due date to pay your premium. If you do not pay your premium on time, all benefits under this insurance policy will be discontinued. Premium due dates would be a regular intervals throughout the policy tenure, so ensure to pay the premium on time to enjoy coverage under this insurance plan.

    Q. What is the choice of tenure that I can opt for under this insurance policy?

    A. You can choose from a minimum of 5 years to a maximum of policy anniversary prior to your 80th birthday.

    Q. What is the minimum benefit amount?

    A. The minimum benefit amount is RM100,000.

    Q. What are the different types of premium payment modes available for this insurance plan?

    A. You can choose to pay your insurance premium on a monthly, quarterly, semi-annually or annual basis.

    Q. Would my premium remain the same if I choose for optional coverage?

    A. No. Only your regular premium would remain fixed for the entire insurance term. Any premium paid for optional benefits would vary based on prevailing rates.

    Q. Are there any major exclusions for this insurance plan?

    A. Yes. You can find the list of major exclusion on Etiqa website. You can contact your service agent for more detailed information on major exclusions.

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