Mach Credit Card

Mach credit cards are offered by Hong Leong. In a bid to appeal to the generation Y customers, Hong Leong Bank introduced the sub-brand called Mach to offer modern lifestyle banking products. Mach offers a range of products that include credit products such as personal loans and mortgages and also fixed deposits and savings accounts. Among their credit products, the Mach credit cards are a popular choice due to the many benefits they provide, such as cashback on specific spend categories and the ability to customise the card as required.

Why Choose Mach Credit Cards

Mach credit cards are designed to cater to generation Y and as such have a range of appealing benefits. The Mach Visa Credit Card can be customised as per the cardholder’s need and comes in 4 variants. These include packages such as the social package which offers entertainment benefits, trendsetter package which offers shopping and travel privileges, savvy package which offers health and lifestyle benefits, and the final package caters to other expenses such as departmental store expenses or online expenses. The Mach Signature Credit Card is an exclusive card offering exciting travel related perks such as the chance to earn miles and complimentary insurance.

Benefits of Mach Credit Cards

The following are the various features and benefits of Mach credit cards:

• The card charges lower rates of interest for cardholders who maintain a good payment record.
• The Mach Visa credit card earns a cashback of up to 10%.
• Cardholders can choose from up to 12 different categories to earn cashback from.
• The Mach Credit Card offers 4 packages, which are the trendsetter package, the savvy package, the social package and one package for ‘other categories’.
• The Mach Signature Credit Card has no annual fees for the principal card and for the first three supplementary cards.
• The card earns Enrich Miles on expenses charged to it, at the rate of 1 Enrich Mile for every RM3 spent locally and 1 Enrich Mile for every RM2 spent overseas.
• The card offers complimentary access passes to Plaza Premium Airport Lounges.
• The card offers a complimentary travel insurance with a cover of RM1.5 million.
• The card offers preferential exchange rates when exchanging currency at the Hong Leong Bank Bureau De Change.
• The cards come with a 20 days interest-free period.

Types of Credit Cards offered by Mach

The following are the various types of credit cards offered by Mach:

1. Mach Visa Credit Card: The Visa credit card from Mach is an ideal card for everyday use regardless of what specific expenses the cardholder may have. The card earns cashback on every expense charged to it and allows cardholders to choose from up to 12 different categories to earn cashback. Based on the nature of expenses, cardholders can choose from a range of 4 different plans. The social package earns a cash rebate of 10% on movies, 2% on nightlife, and 3% on music and events. The trendsetter package earns 2% cash rebate on fashion, 1% on travel, and 5% on dining. The savvy package earns 2% cash rebate on health and fitness, 2% on groceries, and 3% on mobile bills. The last package offers cash rebates on other categories – 2% on departmental stores and IT and 1% on online expenses.
2. Mach Signature Credit Card: The Signature credit card from Mach is an exclusive credit card catering to Gen Y users and offers the benefits of a high-end card at affordable rates. The annual fee of the card is waived for the principal card and for the first three supplementary cards. The card earns Enrich Miles on expenses charged to it. For every RM3 spent locally, the card earns 1 Enrich Mile. For every RM2 spent overseas, the card earns 1 Enrich Mile. The card also offers other travel perks such as free Plaza Premium Lounge access for the first year, and in the subsequent years, cardholders can get 2 free passes when they charge a minimum of RM50,000 to the card in a year. The card also offers a complimentary travel insurance with a cover of RM1.5 million when airfare is purchased solely using the card.

Eligibility Criteria to avail Mach Credit Cards

If interested applicants wish to get a Mach Credit Card, they must meet the following eligibility requirements:

• The minimum age for principal cardholder is 21 years.
• The minimum age for supplementary cardholder is 18 years.

The minimum annual requirement will be as follows:

• Mach Credit Card – RM24,000
• Mach Signature Credit Card – RM100,000

Documents Requirements to apply for Mach Credit Cards

Cardholders are required to submit the following documents when submitting the duly filled application form:

Salaried applicants:

• A copy of the applicant’s MyKad (both sides)
• Most recent 3 months’ salary slip
• Latest EA Form or
• Latest EPF statement showing contribution for at least 6 months

Self-employed applicants:

• A copy of the applicant’s MyKad (both sides)
• Copy of business registration certificate
• Latest Form B with tax receipt
• Company bank statements for latest 6 months

Mach Credit Card Promotions

Cardholders can enjoy periodic deals and discounts on their Mach credit cards. These promotional offers include discounts at select merchant outlets. The offers are subject to certain terms and conditions which vary based on the offer and can have varying periods of validity.

Mach Credit Cards Balance Transfer

The balance transfer plans on the Mach credit cards allow cardholders to transfer outstanding credit card dues accrued on other bank credit cards onto their Mach credit card and pay it off at lower rates of interest. The lowered rate of interest makes for easier repayments and also saves the cardholder money, which otherwise would have been spent on servicing the prevailing rates of interest.

• The lowered rates of interest are applicable for the specific tenure chosen. Cardholders can apply for the balance transfer plan on the Mach website or call the customer care hotline.

Fees and Charges

The following are the fees and charges applicable to the credit cards:

Annual fees – Principal cards	Mach Credit Card – RM169.60 Mach Signature Credit Card – Waived
Annual fees – Supplementary cards	Mach Credit Card – RM84.80 Mach Signature Credit Card – Waived for first three cards, RM300 for subsequent cards
Finance charge on retail transactions	15% p.a. for Tier 1 cardholders 17% p.a. for Tier 2 cardholders 18% p.a. for Tier 3 cardholders
Finance charge on cash advance	18% p.a.
Cash advance fee	5% of the amount withdrawn or RM20, whichever is higher
Late payment charge	1% of the outstanding amount subject to a minimum fee of RM10 and a maximum fee of RM100
Minimum monthly repayment	RM50 or 5% of the outstanding balance, whichever of the two is higher
Interest-free period	20 days
Add-on category fee	RM5.30 (Applicable for Mach Credit Card only)
Sales draft retrieval fee	RM21.20 per copy
Card replacement fee	RM50 for every replacement
Conversion for overseas transaction	Overseas transactions carried out in any other currency is converted into Malaysian Ringgit using exchange rate determined by Visa/MasterCard International. The transaction has a markup of 1% of the converted amount imposed on it by the bank.

How to apply for a Mach Credit Card?

Applicants can apply for a Mach Credit Card through the following ways:

• Applicants can leave their contact details on the Mach website and a bank representative will reach out to them and initiate the application process.
• Applicants can also visit their nearest Mach branch and request to apply for the desired credit card.

How to increase Mach Credit Card limit?

• All Mach credit cards come with a pre-determined credit limit that is set at the time of card approval. However, a cardholder might find themselves in need of extra credit when an emergency expense arises. Rather than being in a tight spot, Mach credit cards come with the option of having the credit limit increased that can allow cardholders to meet such unexpected expenses.
• Cardholders can have their credit limit increased provided they have an increase in their income and have maintained a good payment record. Cardholders can apply for the increase in credit limit by visiting the nearest Mach branch or calling customer care and requesting for the application.

Mach Credit Card Customer Care / Hotline Number

The customer hot line number for Mach are as follows:

• For enquiries or assistance: 603-7626 8899

Mach Credit Card FAQs

Q. How are interest rates offered to cardholders based on payment record?

A. Cardholders who make prompt minimum monthly payments on or before due date for 12 consecutive months in a 12-month period are Tier 1 cardholders and are charged an interest rate of 15% p.a. Tier 2 cardholders are those who make minimum monthly payments on or before due date for 10 consecutive months in a 12-month period are charged an interest rate of 17% p.a. and cardholders who do not belong to either of the above 2 categories are Tier 3 cardholders who are charged the highest interest rate of 18% p.a.

Q. Is there any early repayment fee on the balance transfer plan?

A. Yes. Cardholders will be charged a fee for early repayment of the balance transfer amount before the plan attains maturity. The fee charged is RM70.

Q. Is there any early repayment fee on the Cash-On-Call plan?

A. The cardholder will be charged an early repayment fee of RM25 on full settlement of cash-on-call amount before the instalment plan ends.

Q. How does one report a lost or stolen credit card?

A. Cardholders must call on the 603 7627 8899 at the earliest to report the loss or theft of the card.

Q. How can one apply for the balance transfer or cash-on-call plan?

A. Cardholders can apply for the plan by calling 603 7627 8899 and request for the application. Cardholders can also check on the status of their application by calling the same number.