Overview of Maybank Credit Cards
Whether you prefer Cash Rebate Credit Cards or Air Miles Credit Cards, Maybank has the perfect card for you. Maybank credit cards offer attractive benefits and privileges catered for varied lifestyles. Enjoy exclusive dining, travel, retail and entertainment privileges, as well as rewards and loyalty programme for Maybank cardmembers only.
Features and Benefits of Maybank Credit Cards
- Interest-free instalment plan when you pay for products or services via your Maybank Visa, MasterCard or American Express credit card at selected merchants.
- Annual fees are waived for most of the credit cards offered by Maybank. Premium cards have an annual fee ranging from RM130 to RM1,000. Most of these are again waived if a set amount of sum is spent on the card in a given year.
- Consolidated statement once a month.
- Cardholder is rewarded with cash rebate or TREATS Points for every dollar spent when they settle their recurring bills.
- Cardholder can charge full travel package to Maybank credit cards and enjoy complimentary travel insurance.
Why Choose Credit Cards from Maybank?
Maybank credit cards come with many unique features. Some of them are as follows:
- Credit Care Plus Plan - A debt relief plan that provides coverage for death or total and permanent disability or upon diagnosis of any one of the 36 covered critical illness due to sickness or accidents.
- Credit Limit Increase - Enjoy the convenience of excess funds available when required to take care of situations like travel, shopping and emergencies.
- Maybank EzyCash - Maybank cardholders can enjoy easy credit facility of up to 90% of the card’s credit limit at 0% interest rate and a one-time fee of 3.88%.
- Maybank CashTreats - Access to cash for any emergencies or new plans of up to 90% of the card’s credit limit at an interest rate of 8.88% p.a.
- Maybank Ezypay Plus- Convert your purchases into easy monthly installments with a flexible tenure of up to 24 months at the rate of 0.75% per month.
Types of Maybank Credit Cards
- Maybank Visa Signature - TREATSPoints earned from spends in Maybank Visa Signature card are eligible for redemption in cash.
- Maybank 2 Cards Premier - Earns 1000 Enrich Miles (MAS)/KrisFlyer Miles (Singapore Airlines)/Asia Miles with 4,770 TREATS Points.
- Maybank Visa Infinite - This is a premium card that comes with local and international golfing privileges at 79 golf clubs in 15 countries (17 Clubs in Malaysia and 62 International Clubs).
- Maybank Manchester United Visa Infinite - Get a range of MU associated privileges like signed memorabilia, VIP trip to Old Trafford, stadium tour with MU Legend, match day player shirts, 20% discount on MU stadium and museum tour and much more.
- Maybank2 Platinum Card - The benefits of two cards, Maybank2 American Express Card and Maybank2 MasterCard, in one sign up. Finance charge as low as 8.88% p.a. on outstanding balance.
- Maybank Manchester United Visa Card - 5x TREATSPoints when Manchester United wins a Premier League match.
- Maybank2 Gold Card - The benefits of two cards, Maybank2 American Express Card and Maybank2 MasterCard, in one sign up and one statement.
- Maybank World MasterCard - The costliest Maybank credit card that fulfills your travel needs. Earn Treats AirMiles that never expire, along with golfing, lounging and fine-dining privileges at the Hilton.
- American Express Gold Credit Card - 5x Membership Rewards points for every Ringgit spent on groceries, Cathay Cineplexes, bookstores, and 2x Membership Rewards points for all spends elsewhere.
- PETRONAS Maybank Platinum Visa - A credit card with Platinum privileges, that earns you extra TREATSPoints to redeem for free petrol at Petronas.
- American Express Platinum Credit Card - Earn 5x Membership Rewards points for every RM you spend on groceries, selected cineplexes, participating bookstores and telecommunication charges.
- Singapore Airlines KrisFlyer American Express Gold Credit Card - Earn 2 KrisFlyer miles for every RM2 spent when you purchase tickets online at www.singaporeair.com and earn 1 KrisFlyer mile on every RM2 spent on all other purchases.
- Maybank MasterCard Platinum - A distinctive card for those seeking exceptional service and worldwide recognition.
- Maybank Visa Platinum - A distinctive Visa card for those seeking Platinum-level service and worldwide recognition.
- Maybank MasterCard Gold - A card with better privileges and a higher credit limit.
- Maybank Visa Gold - A Visa card with Gold privileges and a higher credit limit for those wanting to upgrade their Classic cards.
- PETRONAS Maybank Visa - A credit card that earns you extra TREATSPoints to redeem for free petrol at Petronas.
Supplementary Cards from Maybank
Supplementary cards come free for up to 4 supplementary cards. 5th supplementary card will be charged RM400 p.a. for premium cards and RM150 for non-premium cards.
Prepaid Cards from Maybank
Maybank has two prepaid cards on offer:
- Shell easiGO American Express Prepaid Card issued by Maybank - A smart and convenient way to spend at Shell and beyond.
- Maybank VISA Manchester United Prepaid Card - Smart and secure way to control your spending.
Fees and Charges of Maybank Credit Cards
- For prompt repayment of 12/12 months: 1.25% p.m. or 15% p.a.
- For prompt repayment of 10/12 months: 1.42% p.m. or 17% p.a.
- For Prompt repayment of less than 10/12 months: 1.50% p.m. or 18% p.a.
- Cash Advance (calculated on a daily basis): 1.50% p.m. or 18% p.a.
To enjoy lower finance charges for retail transactions, you should make at least 10 prompt payments in the last 12 months.
Cash Advance fee: Flat rate of 5% of the total amount of cash advance or minimum RM10, whichever is higher.
Card replacement fee: RM50 for every card replacement.
- Principal cardholders should be between 21 and 65 years old.
- Supplementary cardholders need to be between 18 years old and 65 years old.
- Prepaid cards can be applied for by 18 year olds and above.
- Non-residents/foreigners with valid address in Malaysia can apply for a select few Maybank credit cards.
- Premium cardholders need to have a minimum annual income of RM120,000.
- Other cardholders have a minimum income requirement of RM30,000 to RM60,000 p.a.
- Salaried employee:
- Copy of NRIC (both sides) or passport.
- Latest 3 months' salary slips.
- Latest 6 months' savings account activity/current account statements.
- Copy of NRIC (both sides) or passport.
- Income tax return (Form B/Latest EA form).
- Copies of Business Registration Certificate/Trading License/Form 9, Form 24, Form 49.
- Latest 6 months' company/personal bank statements.
- Letter from employer confirming duration of employment contract in Malaysia.
- Must be a Maybank account holder.
- Copy of NRIC (both sides) or Passport
Balance Transfer Plan - Maybank
Maybank cards offer a number of balance transfer plans varying in tenure and interest rates. Here is a snapshot of the plans on offer:
|BT Plan & Tenure||Interest Rate Offered||Minimum Transfer Amount|
|6 Months||0.50% p.m.||RM1,000|
|9 Months||0.75% p.m.||RM1,000|
|12 Months||0% p.m.||RM1,000|
|24 Months||0.375% p.m.||RM2,000|
|36 Months||0.413% p.m.||RM2,000|
Credit Card Reward Redemption Process
Redeem your TREATSPoints via the following modes of redemption
- Website redemption: Simply key in your 16-digit principal credit card number and date of birth to view or redeem your TREATSPoints.
- Online Banking: Simply key in your Username and Password to view or redeem your TREATSPoints.
Fax/Mail Redemption: Download the redemption form (PDF) and send it to us via fax/mail.
Phone Redemption: Call 1800-MAYBANK (1800-629 2265) or (65) 6533 5229 (Overseas) and respond to the voice prompts on redemption. (Refer to our Step-By-Step Guide – TREATSPoints Redemption via Phone Redemption (PDF).
How to Report a Lost Maybank Credit Card?
If your Maybank credit card is lost or stolen, call 03-2072 1373 or 1-800 883231 (toll-free) to report it immediately. The lines are open 24 hours a day, 7 days a week.
If your Maybank credit card is lost or stolen abroad, call Maybank or report it to Visa or MasterCard Assistance Centres or their affiliates. For Maybank American Express credit cards, cardholders need to notify a Travel Service Office.
Visa Emergency Assistance Centre (VEAC) toll-free numbers:
- Malaysia: 1 800 802 997
Maybankard Visa Gold cardholders can also call 612-9235 0260 if having difficulties reaching Visa from any part of the world.
MasterCard Emergency Service toll-free numbers:
- Malaysia: 1-800 804 594
In addition, over 2,000 Thomas Cook representative offices worldwide offer assistance on emergency card replacement, travel assistance, emergency communication and more.
How to Apply for a Maybank Credit Card?
Maybank credit cards can be applied for online at the Maybank website:
- Visit the website and choose “Credit Card” from the “Apply Online” list.
- Select “Conventional” as the type of card.
- Select preferred features like Cashback, Lifestyle and Travel. The default is set as all three categories selected.
- Specify your monthly income; all the credit cards a person with the specified income is eligible for appears below.
- Select a credit card and move on to the application process.
- Fill all the fields in the form. Make sure to provide correct information as per ID and address proof. The form requires around 10 minutes to fill up.
- Upload the copies of all the necessary documents and submit the application.
- The bank will notify their decision shortly via the contact details provided.
Maybank credit cards can also be applied for by physically visiting one of their 400 branches in Malaysia.
Maybank Credit Card Hotline Number
Contact form: Enquire about credit cards and a customer service executive will get in touch.
Phone: Call Maybank Customer Care Hotline at 1800 889 559 which is open 24x7.
FAQs of Maybank Credit Cards
- What should I do if there is some discrepancy in my credit card statement?
Ans.The cardholder should notify Maybank within 20 days from the closing date of the billing period as stated on the statement of account should there be disputes or discrepancies.
- What is MSOS?
Ans. MSOS (Maybank Secure Online Shopping) is a feature which gives an extra level of protection and security for online shopping via the MSOS Code. It provides merchants with the ability to request an online verification of the cardmembers before they can proceed with the payment.
- How to pay my Maybank credit card bill?
Ans. The outstanding balance on your Maybank credit card can be made online through the official website, you can also make payments at the Maybank bank branch or you can set up an auto-deduct facility whereby the bank will automatically deduct the due amount from your account on a preset date each month.
- What if I can’t pay my credit card bill on time?
Ans. You will be charged a late payment fee of 1% of the outstanding balance or a minimum of RM10 and a maximum of RM 100. Maybank has the right to set-off any credit balance in your account maintained with them against any outstanding balance in this Islamic credit card account without assigning reason, by giving 7 calendar days prior notice on your attention to set off a credit balance.
- How do I check my TREATSPoint balance?
Ans. To check your TREATSPoint balance, simply refer to your monthly Consolidated Statement of Account or Log in to Maybank2u.com.sg (online banking) if you have the facility or via Website Redemption by keying in your card number and date of birth and sign up for online banking.
Click here for all Maybank Credit Card Promotions
Other Products offered by Maybank:
Apart from offering Credit Card, Maybank offers other products and services which include:
- Cash vs Cards Payments Malaysia
- How to Find the Perfect Credit Card in Malaysia
- How to Improve your Credit Rating in Malaysia
- How to Increase Credit Limit in Your Credit Card
- How to Pick an Emergency Credit Card
- Student Credit Cards in Malaysia
- Supplementary Credit Cards in Malaysia
- When to Use Credit over Cash
- Shed the Excess Interest Rates
- Protecting One’s Credit Card While Travelling
- Defaulting Your Credit Card Bills in Malaysia?
- Top 5 Reasons Why Owning a Credit Card is Good for You
- How to improve your chances of having a credit card approved
- Credit Card fraud: Are you aware of it?
- Understand Credit Card interest free period
- Reward Credit cards Malaysia
- Best Cash Back Credit Cards in Malaysia
- Best Zero Annual Fee Credit Cards in Malaysia
- Personal Loan Against Credit Card
- How to Maximise Your Credit Card Benefits
- Popular Credit Card Fees and Charges in Malaysia
- How to Apply for Credit Cards in Malaysia for Foreigners
- Top 10 Credit Cards in Malaysia 2016
- Best Low Interest Rate Credit Cards in Malaysia
- What charges do you pay for when you swipe your card overseas
- Best Petrol Credit Cards In Malaysia
- Credit Cards for Employees in Malaysia
- Common Mistakes to Avoid While Applying for a Credit Card
News About Maybank Credit Card
Maybank to Double Contactless Payments Using Samsung Pay
Maybank or Malayan Banking Bhd is looking to double the number of its customers utilizing contactless payments by the end of 2017 with Maybank Samsung Pay.
The bank said that this positive outlook comes as a result of the wide success of Samsung Pay, the wallet launched in July, 2017, in Malaysia. The wallet has notched up 40,000 installations till date.
Michael Foong, the chief strategy officer of Maybank group, said that Samsung Pay is already the most popular service for cashless mobile payment and is expected to attract more cardholders. This service enables Maybank customers to make payments charged directly to their Visa credit or debit cards using Android smartphones without the need of using the cards physically.
Maybank cardholders had the first shot at enjoying the benefits of Maybank Samsung Pay with the July launch of a beta version of the service made available to Visa credit, debit and prepaid cardholders of Maybank. A similar wallet was also launched in September, 2016 at Singapore and registered around 5,000 installations by Maybank cardholders.
Samsung Pay is compatible with a number of Samsung smartphones like the S6 edge+, Galaxy S7 and S7 edge, Galaxy A5, Note5, and Galaxy A7.
9th January 2017
Samsung and Maybank announce the introduction of Samsung Pay
Samsung and Maybank introduced a contactless mobile payment service called Samsung Pay. It can be used to make purchases at places that accept credit cards, debit cards, and prepaid cards. The beta service will be available to users that have Maybank credit, debit, or prepaid cards and will be compatible with Samsung smartphones. The app is easy to use and will be widely available. Maybank is confident that they can provide seamless mobile payment experience to their customers to make their lives more convenient.
21st December 2016
Wealth app introduced by Maybank
Maybank introduced a new mobile application called Maybank Wealth App for its private wealth and premier wealth customers. The new app introduction is in conjunction with the continued growth of digital affluent customers. The app will simplify the way affluent customers can view and manage their accounts. There has been 11% growth in affluent and high net worth customer base. This was achieved by continuous innovation in the product offering and service delivery. The app offers personalised advice and arranges for a call back anytime. It will also act as a personal finance calendar and update the user about the maturity, news, etc.
25th November 2016
Malayan Banking exits Visa
Maybank sold its entire state in Visa Inc for $93.9 million. This move will boost the bank’s capital position. The sale involves class- A common 1.19 million shares in Visa. This is a part of Maybank becoming capital efficient by rationalising its non-core assets. The proceeds of the sale will be used as working capital. The business relationship with Visa will continue. The buyer of these shares has not been disclosed. The sale is less than 0.1% stake in Visa. In August, Maybank disposed its Thai asset management company and also exited Papua New Guinea in September.
23rd November 2016
Maybank and CIMB to get a boost from bilateral move
The Indonesian and Malaysian regulators move to give banks greater access to each other’s market will boost the top line and bottom line of Malayan Banking and CIMB Group Holdings. This will give the banks a wider access to grow their financing books. This is a win-win situation as the foreign investor will obtain access to growing middle class in the South East Asia’s economy. This agreement will reduce disparity between countries in the banking activities and market access.
8th August 2016
Maybank Investment Bank named as Malaysia’s best Investment Bank
Maybank Investment Bank has been named as the best Investment Bank in Malaysia for the second consecutive year. Maybank IB’s CEO Jatuk John Chong in a statement attributed this honour to the clients and to the team. Maybank IB was commended for Malaysian Equity Capital Market deals. Maybank IB has the biggest sukuks and ringgit bonds in Malaysia. Some of the notable deals completed were Sime Darby’s RM3 billion Perpetual Subordinated Sukuk Programme, Jimah East Power’s RM8.98 billion Sukuk Murabahah and Indonesian deals for XL Axiata and Garuda.
1st August 2016
Maybank launches MaybankPay- Malaysia's first mobile wallet
Recently, Maybank launched MaybankPay in Malaysia - the first mobile wallet in Malaysia. MaybankPay is launched with the purpose of helping customers pay cashless payments by using smartphones or other handheld devices. The newly launched service is a part of Maybank's agenda of improving its digital offerings. Using this service, now customers can easily make cashless payments simply by scanning their mobile phones at merchant cards stations. In the first year, Maybank targets to get minimum 20,000 users to register for this service.
25th July 2016
Maybank expect slower credit card spending
Maybank is expecting a lower credit card spending for the year as consumers are more prudent on spending. The bank is however aiming to maintain a 15% growth in its credit card base for the year. Maybank has been the highest card issuer with over 1 million credit card customers. Maybank launches MaybankPay that will enable customers to make cashless payment using their smartphones and the payment will be charged to Visa cards. This is part of the bank’s strategy to strengthen their digital offering. The bank is planning on implementing MaybankPay in Singapore, Philippines and Indonesia.
22nd July 2016
Maybank’s Net Profit down, says CIMB Research
In the first quarter of 2016, Maybank's net profit has gone down. This is revealed by a comparative research done by CIMB. It says that Maybank’s net profit in the first quarter of 2016 was 20% which is below expectation of CIMB’s full year forecast. The research also states that no dividend was declared in this quarter. The CIMB Group reveals that the poor result in the first quarter compelled CIMB to lower their financial earnings per share forecasts by 3.6%, and its DDM-based target price to RM10.6 in 2016.
1st June 2016
CIMB and Maybank are likely to be affected by New BNM regulations.
It is expected that the new guidelines which Bank Negara is planning to introduce may affect the two major banks in the UAE - CIMB and Maybank. Maybank and CIMB may severe problem as the proposed new rules, chief executive officer of a bank would not be able to take over as a chairman of the board. Bank Negara Malaysia proposed this rule with the purpose of improving the governance standards in the board of all financial organizations, Malaysia.
The new rules also include that banks must have a majority of independent directors on their individual boards. BNM has already sent the guidelines to banks in the month of March seeking feedback from banks. It is expected that the new guidelines set by Bank Negara Malaysia shall be adopted by banks shortly.
25th May 2016