Public Bank Credit Card
Public Bank, set up in 1966, is one of the leading banking groups in Malaysia with net assets totalling over RM363 billion. The bank offers a slew of comprehensive banking products and solutions that cater to commercial banking, personal banking, investment banking, and managing of Unit Trust Funds. The bank also provides Islamic banking services. Among the popular unsecured credit facilities the bank has to offer, its range of credit cards are a sought-after choice among many for the versatility and convenience they provide. They are packed with features that allow the cardholders to make the most of their purchases..
Why Choose Public Bank Credit Cards?
Public Bank offers a range of credit cards catering to customers from different walks of life. The credit cards reward the cardholder every time an expense is charged to it. Cardholders can earn air miles which can be redeemed for miles from frequent flyer programmes. Public Bank even offers credit cards that earn cashback on specific expenses.
Daily expenses such as groceries or dining can earn cashback of up to 6% when paid with the card. The cards offer global recognition allowing for purchases and cash withdrawals overseas. The card also provides travel related perks such as complimentary access passes to airport lounges and a complimentary travel insurance policy with covers ranging from RM1 million to RM2 million when the entire travel arrangement is charged to the card.
Features and benefits of Public Bank Credit Cards
The following are the various features and benefits of Public Banks Credit Cards:
- Public Bank credit cards cater to frequent travellers and offer complimentary travel insurance policies any time the travel arrangements are charged solely to the card.
- The degree of cover provided by the policy depends on the type of card held by the cardholder. Policies offer cover ranging from RM300,000 to RM2 million.
- Public Bank credit cards reward cardholders with every expense charged to it either in the form of cashback or reward points.
- Cashback offered can be either a flat rate earned on all expenses or a higher rate earned when specific expenses such as groceries, dining, or online transactions are charged to the card. The rate at which cashback is earned depends on the type of Public Bank credit card held by the cardholder.
- Reward points earned can be used to redeem gifts from the rewards catalogue or frequent flyer miles.
- Public Bank credit cards are equipped with a Zero-Interest Instalment Plan which converts larger retail purchases into smaller, affordable monthly instalments.
- The cards are equipped with a Credit Sure Plan.
- Cardholders can also enjoy an Interactive Voice Response system for customer service on their cards.
Types of Credit Cards offered by Public Bank
The following are the various types of credit cards offered by Public Bank:
PB Visa Business Card Credit Card: This credit card caters specifically to businesses and business owners and gives them control in managing business cash flow more effectively. The card allows business owners to set credit limits for each of its cardholders and better allocate resources for expansion. The card comes equipped with a range of features and benefits that rewards the business owner any time an expense is charged to the card. The card comes with features such as a complimentary travel insurance with a cover of RM1 million when the entire travel arrangement expense is charged to the card. The card also comes with a corporate liability waiver insurance of up to RM25,000 per cardholder or RM1.65 million for the company. The card also earns a cash rebate of 0.50% on all spend incurred on it.
PB World MasterCard Credit Card: The World MasterCard from Public Bank is an ideal travel companion as it earns Air Miles on every expense charged to it. The card earns 3 miles for every RM1 charged overseas and 1 Air Mile on every RM1 charged locally. The Air Miles earned have a validity of 3 years and can be redeemed for frequent flyer miles such as Enrich Miles or AirAsia BIG Points. The rate of redemption is 6,000 Air Miles for 1,000 Enrich Miles or 2,000 AirAsia BIG Points. The card also offers other travel-related perks such as a complimentary travel insurance with a cover of up to RM2 million when travel arrangements are charged solely to the card, and 5 complimentary access passes to Plaza Premium Lounge in Malaysia every year.
PB Visa Signature Card Credit Card: The card caters to everyday use and rewards cardholders with cashback on select purchases allowing for more savings. The card earns a cashback of 6% on grocery expenses, dining expenses, and online transactions. The card also earns VIP points on every expense charged to it. These VIP Points can be redeemed for air miles from frequent flyer programmes or vouchers or gifts from the Preferred Redemption Rewards Catalogue. The card is equipped with Visa PayWave allowing for contactless transactions, an annual fee waiver for the first year, and a complimentary travel insurance with a cover of up to RM1.5 million when travel arrangements are charged solely to the card.
PB Platinum MasterCard Credit Card: The card has been designed to provide maximum benefits when used for shopping. The card earns 1 VIP Point for every RM1 charged to the card. These VIP Points can be redeemed for air miles or gifts from the rewards catalogue. The card also offers an e-commerce purchase protection plan that protects purchases made online worldwide for up to USD200. The policy provides cover for incomplete delivery, wrong delivery, items that have physical damage which have resulted in improper functioning and non-delivery after purchase if the item fails to arrive within 30 days from date of intended delivery. The card also allows cardholders to open a current account with Public Bank without the need of an introducer.
PB Gold MasterCard Credit Card: The card earns an unlimited cashback of 0.2% on all expenses charged to the card, both locally and overseas. The cardholder can also enjoy preferred services with Public Bank. These include opening of a current account without the need of an introducer. Cardholders can also save on buying additional travel insurance as the card offers a complimentary policy every time travel arrangements have been charged solely to the card. The policy has a cover of up to RM500,000 and also provides cover for travel inconveniences such as lost or delayed luggage and missed or delayed flight connections. The card also offers a 24-hour customer service.
PB MasterCard Standard Credit Card: This credit card is designed for everyday use and offers a lower cash advance fee for cash withdrawals. Withdrawals made at Public Bank ATMs worldwide incur a withdrawal fee of only 5.3% of the amount withdrawn, subject to a minimum fee of RM21.20. The card comes equipped with a zero-interest instalment plan that allows cardholders to convert larger retail purchases into affordable monthly instalments, provided the cardholder charges a minimum of RM500 in a single transaction. Tenures under this plan range from 3 to 36 months. Cardholders also get access to a 24-hour customer service line to get assistance about queries on particular products and services.
PB AIA Visa Gold Credit Card: This credit card offers maximum benefits for cardholders who have an AIA Insurance policy. Cardholders can pay their AIA Insurance premiums using this card and get a 2% cashback on every RM1 spent. The card also offers cashback on all other retail expenses charged to the card at a rate of 0.2%. The cashback earned on other retail expenses is unlimited. The card also offers a complimentary travel insurance with a cover of RM300,000 when airfare is charged solely to the card. The cardholder can also access a range of value-added services such as 24-hour customer service line and the ability to open a Public Bank current account without the need of an introducer.
PB Visa Commercial Credit Card: This card is designed for businesses and allows for proper control of finances. The card gives the business owner the ability to pre-set credit limits on the card for each of its holders, thereby reducing unnecessary expenditure. The card can also be used to introduce a higher degree of efficiency in the business operation. With the card, wait-time on purchase orders, invoices, and requisitions are virtually eliminated. Not only are the processes sped-up or eliminated, employees can save valuable time not following up on these processes that are usually laden with delays and setbacks. The card also comes with a complimentary travel insurance that offers cover against travel accidents or inconveniences and also a corporate liability waiver insurance which protects the business owner against misuse of the card.
PB Visa Infinite Credit Card: The Visa Infinite card from Public Bank is a card catering to cardholders who wish to enjoy exclusive privileges. The card is a cashback card and an air miles card combined into one. The card earns a cashback of 0.5% on all retail purchases charged to the card both locally and overseas. The card also earns air miles on overseas expenses. If the card has a minimum of RM10,000 charged to it on overseas expenses, the cardholder is awarded 7,000 air miles. These air miles have a validity of 1 year. Cardholders can also enjoy other travel related perks such as complimentary access to Plaza Premium Lounges in Malaysia for up to 5 times in a year and a free travel insurance with a cover of RM2 million when the airfare is charged solely to the card.
Mutual Gold PB Visa Platinum Credit Card: This card is available only by invitation and only for those who are Public Mutual Gold or Elite members. The card offers a cashback of 0.3% on all local and overseas expenses charged to the card. Those cardholders who are Mutual Gold Elite members will also receive 2 complimentary access passes to Plaza Premium Airport Lounges in Malaysia. The cardholders will get a complimentary travel insurance with a cover of RM1 million in coverage anytime the entire cost of the travel arrangements are charged to the card. Cardholders can also open a current account with Public Bank without the need for an introducer.
PB Petron Gold Visa Credit Card: The card has been designed for petrol heads and provides maximum benefits when used at Petron stations. The card offers cash rebates on petrol expenses incurred at Petron stations. The rate of cashback earned depends on the transaction amount with transactions under RM100 earning 0.5%, between RM100 to RM200 earning 1%, between RM200 to RM500 earning 2%, between RM500 to RM800 earning 3%, and expenses greater than RM800 will earn a cashback of 5%. The card caters to other everyday expenses as well and is ideal for everyday use. For all other retail expenses charged to the card, cardholders will get a cashback of 0.2%.
PB Visa Platinum Credit Card: The cardholder gets a range of benefits and privileges with this card such as a complimentary travel insurance policy with a cover of up to RM1 million. The policy provides cover for travel accident and travel inconveniences such as lost or delayed luggage, missed flights and delayed flights. The policy is given when the entire cost of airfare is charged to the card. The card also provides cardholders with a flat rate of cashback on all retail expenses charged to the card. Cardholders can get up to 0.3% on any retail purchase made locally and overseas.
PB Visa Gold Credit Card: The card provides cardholders with cashback of up to 0.2% on all purchases charged to it. Cardholders can get a free travel insurance when they charge the entire travel arrangement expense onto their card. The policy provides a cover of up to RM500,000 and saves the cardholder from acquiring a separate travel insurance policy. The policy also provides cover for travel inconveniences such as lost baggage or missed flight connections. Cardholders can also take advantage of value added services such as being able to access Public Bank banking services on any day, across the globe and being able to open a current account in Public Bank without needing an introducer.
PB Visa Classic Credit Card: This credit card is designed for daily use and provides cardholders with convenience and flexibility in making payments and managing finances. Cardholders can make cash withdrawals at Public Bank ATMs worldwide at a lower withdrawal fee which is only 5.3% of the amount withdrawn subject to a minimum fee of RM21.20. The card allows for managing payments by offering a zero-interest instalment plan which lets cardholders make larger retail purchases and convert them into affordable monthly instalments. The transaction amount must be a minimum of RM500 in a single transaction to be eligible for conversion and is applicable only at select merchants. Cardholders also get enjoy a 24-hour customer service line for any assistance.
If you wish to get a Public Bank Credit Card, you must meet the following eligibility requirements:
- The minimum age requirement for a principal credit card is 21 years.
- The minimum age requirement for a supplementary credit card is 18 years.
- The minimum annual requirement will be as follows:
- PB Visa Business Card Credit Card – RM100,000 in the form of paid-up capital and a minimum business operation time of 2 years
- PB Visa Signature Card Credit Card –RM100,000
- PB Platinum MasterCard Credit Card –RM60,000
- PB Gold MasterCard Credit Card –RM24,000
- PB MasterCard Standard Credit Card –RM24,000
- PB AIA Visa Gold Credit Card –RM24,000
- PB Visa Commercial Credit Card – RM100,000 in the form of paid-up capital and a minimum business operation time of 2 years
- PB Visa Infinite Credit Card –RM150,000
- Mutual Gold PB Visa Platinum Credit Card – By invitation only for Mutual Gold or Mutual Gold Elite members of Public Mutual Berhad
- PB Petron Visa Gold Credit Card –RM24,000
- PB Visa Platinum Credit Card –RM60,000
- PB Visa Gold Credit Card –RM24,000
- PB Visa Classic Credit Card –RM24,000
Documents Requirements to apply for Public Bank Credit Cards
Cardholders are required to submit the following documents when submitting the duly filled application form:
- Applicants have to provide most recent month payslip
- A copy of the latest EA statement
- A copy of the most recent EPF statement
- A letter of employment confirmation
Variable Income Applicant:
- A copy of the most recent 6 months' overtime reflected on payslip
- A copy of Commission statements
- A copy of fee statements
- A copy of dividends or interest statements for the last 3 years
- A copy of the most recent tax returns
- CASA statements for the past 6 months
- CASA statements of the business or company
- A company bank statement showing activity for the latest 3 months
Applicants with Other Income:
- A copy of any tenancy agreement
- A copy of any pension statement
- A copy of any annuities statement
Applicants Drawing an Overseas Income:
- Copy of 3 months’ payslips
- NOA statement for last 2 years (Singapore)
- Letter of employment
Public Bank Credit Card Promotions
Public Bank offers a range of credit cards which serve more than just a form of payment. It rewards cardholders with rewards points or cash rebates anytime they use the card. The cards also reward cardholders by providing them special deals, discounts, and promotional offers on a regular basis. Cardholders can enjoy a host of benefits and privileges that include periodic deals catering to shopping, dining, and travel. Cardholders can enjoy offers such as additional discounts when they shop for a minimum amount at select merchant outlets, free gifts and sign-up bonuses when they apply for a new supplementary card or new PB credit card, attractive rates on the Public Bank Balance Transfer Plan, and discounts when booking select hotel rooms.
Public Bank Balance Transfer
With the Public Bank credit cards, managing overdue balances accrued on other cards or previous cards becomes a much more manageable affair. Cardholders can transfer their outstanding balances that have accrued on their credit cards from other banks onto their Public Bank credit card. The balance transfer plan allows cardholders to transfer their outstanding balances and pay it off at a lower rate of interest making it not only easier to repay but also save on money paid in the form of interest.
Fees and Charges
The following are the fees and charges applicable to the credit cards:
|Annual fees – Principal cards
PB Visa Business Card Credit Card – RM159
PB World MasterCard Credit Card – Waived
PB Visa Signature Card Credit Card – RM411.28
PB Platinum MasterCard Credit Card – RM352.98
PB Gold MasterCard Credit Card – RM159
PB MasterCard Standard Credit Card – RM79.50
PB AIA Visa Gold Credit Card – RM159
PB Visa Commercial Credit Card – RM159
PB Visa Infinite Credit Card – Waived
Mutual Gold PB Visa Platinum Credit Card - Waived
PB Petron Visa Gold Credit Card – Waived
PB Visa Platinum Credit Card – RM352.98
PB Visa Gold Credit Card – RM159
PB Visa Classic Credit Card – RM79.50
|Annual fees – Supplementary cards
PB World MasterCard Credit Card – Waived
PB Visa Signature Card Credit Card – RM212.14
PB Platinum MasterCard Credit Card – RM159
PB Gold MasterCard Credit Card – RM106
PB MasterCard Standard Credit Card – RM47.70
PB AIA Visa Gold Credit Card – RM106
PB Visa Infinite Credit Card – RM265 for second card onwards
Mutual Gold PB Visa Platinum Credit Card - Waived
PB Petron Visa Gold Credit Card – Waived
PB Visa Platinum Credit Card – RM159
PB Visa Gold Credit Card – RM106
PB Visa Classic Credit Card – RM47.70
|Finance charge on retail transactions
||Profit rates range from 15% p.a. to 18% p.a.
|Finance charge on cash advance
|Cash advance fee
||The higher amount between RM21.20 or 5.3% of the amount advanced.
|Late payment charge
||The higher amount between 1% of the amount due or RM10. The maximum fee charged is RM100
|Minimum monthly repayment
||RM50 or 5% of the outstanding balance, whichever amount happens to be higher.
|Additional statement fee
||RM5.3 per copy
|Sales draft retrieval fee
||RM15 per copy
|Card replacement fee
||RM50 on first instance of replacement
RM100 for second replacements
RM150 for subsequent replacements
|Conversion for overseas transaction
||Transactions carried out overseas are converted into Malaysian Ringgit at an applicable exchange rate determined by Visa/MasterCard International. An administrative fee of 1.25% of the converted amount is charged on overseas transactions.
How to apply for a Public Bank Credit Card?
Applicants can apply for a Public Bank Credit Card through the following ways:
- They can find the application form on the Public Bank website. Cardholders must download and submit the duly filled form along with the supporting documents to start the application process.
- Applicants can visit their closest Public Bank Branch and request to apply for a specific credit card.
How to increase Public Bank Credit Card limit?
There may come a time when the cardholders might find themselves in need of more credit to meet any emergency expense or to simply make ends meet. Cardholders can request for a temporary or a permanent increase in the credit limit of their cards. Cardholders must contact the bank for an increase in their credit limit. An increase is granted when there is an increase in the income of the cardholder. Approval of credit limit increase is subject to payment track record of the cardholder and is at the sole discretion of Public Bank.
Public Bank Credit Card Customer Care / Hotline Number
The customer hot line numbers for Public Bank are as follows:
- Cardholders can reach Public Bank by writing in or visiting PB Card Services, Public Bank Berhad, 146 Jalan Ampang, 50450 Kuala Lumpur, Malaysia.
- Cardholders can also choose to call into the following numbers
- For local calls: 603-2176 8000
- For Infinite and World cardholders: 603-2176 8188 (Infinite and World Help Desk)
- For Signature cardholders: 603-2176 8118 (Signature Help Desk)
- For Platinum cardholders: 603-2176 8333 (Platinum Help Desk)
- Cardholders can also reach the bank through fax at 603-2163 9400
- Cardholders can also reach the bank through e-mail at [email protected]
Public Bank Credit Card FAQs
Q. What are the obligations on a Balance Transfer payments?
A. The cardholder must make a payment of no less than 5% of the total balance transfer amount on a monthly basis or pay an amount of RM50. Failure to make the payment on time will result in a penalty of 1% of the outstanding balance transfer amount. The minimum penalty that can be imposed is RM10 with the maximum fee being RM100.
Q. Are interest rates offered on Public Bank credit cards lower for cardholders with a good payment track record?
A. Yes. For those cardholders who make prompt minimum monthly payments for 12 consecutive months, a lower rate of interest of 15% p.a. is offered. However, if cardholders fail to make more than 10 payments on time in a 12-month period, they will be charged a higher rate of interest at 18% p.a.
Q. What are the various tenures offered in a 0% Instalment Plan?
A. The Public Bank cardholders can convert eligible purchases at select merchant outlets into a 0% instalment plan and choose a tenure between 3, 6, 9, 12, 18, 24, 30, or 36 months.
Q. What is the minimum amount required to convert purchase into 0% instalment plan?
A. The minimum purchase amount should be RM500 in a single receipt.
Q. Is there an exit penalty on a balance transfer plan?
A. Cardholders who terminate a balance transfer plan or clear it out before the plan attains maturity will face an exit fee of RM100.