LHDN Contact Numbers Malaysia

Lembaga Hasil Dalam Negeri Malaysia (LHDN) provides an array of customer care contact numbers. This lets you get your queries resolved during the operating hours. A list of customer care officers’ names and contact details are also provided for your reference. Pick the contact details of an officer based on the nature of the complaint and the nearest branch. In addition, you can also find the contact details of all the Urban Transformation Centres across the country.

List of LHDN Customer Service Contact Numbers

Services Hotline Numbers Service Hours
HASiL Care Domestic Helpline Number 1-800-88-5436 From Monday to Friday 9:00 a.m.-5:00 p.m.
HASiL Care Overseas Helpline Number 603-7713 6666
e-Filing 03-7713 6655
Bantuan Sara Hidup Rakyat Hotline 1800-88-2716
Bantuan Sara Hidup Rakyat Infoline 03-83138987/8988/8989
Salary Group (No business income) 03-7713 6699
Business Group (Self-employed/Partnership) 03-7713 6677
Payment of Income Tax/HASiL Recovery Call Centre 1-800-88-4726

IRBM Branch-wise Customer Care Officer Contact Details

Branch Officer Name Email Address Telephone Numbers
Alor Setar Nurazura binti Mohd Yusof [email protected] 04-7400250/04-7400100
Ext: 140131
H/P: 019-4090011
Malaysian Tax Academy (Bangi) Khairul Asyraf bin Zainal Abidin [email protected] 03-89243600
Ext: 132155
H/P: 019-2830011
Malaysian Tax Academy (Kuching) Zaimah binti Taiyon [email protected] 082-261999
Ext: 182506
H/P: 019-8240011
Corporate Service Department Norayuni binti Ya Shak [email protected] 03-83138838/03-83138888
Ext: 21325
Communication Division
Chief Executive Officer/Director General Office
Masrun bin Maslim [email protected] 03-83138836/03-83138888
Ext: 21658
H/P: 019-2220034
Bangi Mazura Ab Hadi [email protected] 03-89133800
Ext: 120822
H/P: 019-6261100
Bintulu Nor Asma binti Jumaludin [email protected] 086-854500
Ext: 183095
H/P : 019-8540011
Bintulu Nor Asma binti Jumaludin [email protected] 086-854500
Ext: 183095
H/P: 019-8540011
Bukit Mertajam Muhammad Aliff bin Mustaffa [email protected]
[email protected]
04-5487000
Ext: 143111
H/P: 019-5740011
Cheras Muhammad Syazwan bin Malik [email protected] 03-92829451 / 03-92074200 Ext: 131145
Finance Department Yusnida Ahmad Yusof [email protected] 03-83138888
Ext: 20829
H/P: 019-2320011
Ipoh Saiful Nizam bin Saad [email protected]
[email protected]
05-5407823 / 05-5407888
Ext: 150327
H/P: 019-4120011
Multinational Tax Branch Muhamad Yusoff Z Rusli [email protected] 03-89133800
Ext: 120642
H/P: 019-2630011
Large Taxpayer Branch Nor Hairy bin Robidin [email protected]
[email protected]
03-62091541/ 03-62091000
Ext: 122081
H/P: 019-2800011
Integrity and Risk Management Department Halillah binti Md. Dan [email protected] 03-83138888
Ext: 21008
H/P: 019-6620011
International Taxation Department Khif Faiz bin Mohamad [email protected] 03-83138888
Ext: 21400
H/P: 03-83137848/49
Investigation Department Norleda binti Sapei [email protected] 03-83138888
Ext: 20748
H/P: 019-2790011
Corporate Logistics Department Nik Aznin binti Nik Abdullah [email protected] 03-83138888
Ext: 20515
H/P: 019-2690011
Tax Compliance Department Khairiliana binti Shamsul Khairil [email protected] 03-83138888
Ext: 21435
H/P: 019-2670011
Tax Policy Department Azmir @ Raof Azri bin Abdul Manan [email protected] 03-83138888
Ext: 21710
H/P: 019-2640011
Tax Operations Department Saidul Sahri bin Alkamal [email protected] 03-83138888
Ext: 21276
H/P: 019-2650011
Tax Research Department Susan Sapidin [email protected] 03-83138888
Ext: 21187
H/P: 019-2420011
Information Processing Centre Norjuliana binti Mat Ali [email protected] 03-89133800
Ext: 120012
H/P: 019-3190011
Revenue Collection Centre Borhanuddin bin [email protected] [email protected] 03-83138888 Ext: 21579
H/P: 019-2710011
RPGT & Stamp Operation Tengku Nurbaiti binti Tengku Kamarulzaman [email protected] 03-83138888
Ext: 21555
Dispute Resolution Department Syazana Safiah binti Rozman [email protected] 03-83138888
Ext: 20610
H/P: 019-6630011
Human Management Department Mohd Azizan bin Hassin [email protected] 03-83138888
Ext: 21059
H/P: 019-2730011
Special Task Department Sarah Liyana binti Saad [email protected] 03-62091397/03-62091000
Ext: 121215
H/P: 019-6610011
Legal Department Farah Eileena Hussein [email protected] 03-89138888
Ext: 21140
H/P: 019-2300946
Information Technology Department Rozami Izuan bin Ramli [email protected] 03-83138888
Ext: 20232
H/P: 019-2750011
Duta (Business) Jaffar Tukiran [email protected] 03-62091000
Ext: 125125
Duta (Employment) Huslinda Husnon [email protected] 03-62091000
Ext: 123000
H/P: 019-3270011
Johor Bahru Abdul Jaafar bin Abdul Rahman [email protected] [email protected] 07-2359545/07-2337000 Ext: 170155
H/P: 019-6120011
Kuala Terengganu Nur Azdlin binti Abdul Ghani [email protected] 09-6211500
Ext: 191151
H/P: 019-9310011
Kuala Lumpur Bandar Wan Mazri bin Wan Md Zain [email protected] 03-20593600
Ext: 130487
H/P: 019-3290011
Kangar Noorhaliza binti Zaharia [email protected]
[email protected]
04-9777046/04-9739100 Ext: 141075
H/P: 019-5120011
Keningau Jewa Jali [email protected] [email protected] 087-313600
Ext: 87127
H/P: 019-9150110
Klang Shamsul Sofian bin Ahmad Anuar [email protected]
[email protected]
03-33418258/03-33614633
Ext: 133505
H/P: 019-3280011
Kluang Muhammad Saufi Abdul Halim [email protected]
[email protected]
07-7783355/07-7783300 Ext: 171173
H/P: 019-6200011
Kota Bahru Shuhailini binti Mohd Suhaimi [email protected]
[email protected]
09-7459054 7459000
Ext: 191616
H/P: 019-9180011
Kota Kinabalu Farouk Nazli Khan Kumar [email protected]
[email protected]
088-328609/088-328400/088-328600
Ext: 180332
H/P: 019-9160110
Kuantan Norafidah binti Fazilah [email protected]
[email protected]
09-5183005/09-5183000 Ext: 190190
H/P: 019-6750011
Kuching Simon Kane Kibes [email protected]
[email protected]
082-223532/082-223400 Ext: 182272
H/P: 019-9180110
Labuan Cornelia Kermin [email protected]
[email protected]
087-595300/087-595338 Ext: 181829
H/P: 019-9190110
Litigation Branch Kuala Lumpur Muhammad Nabil bin Abdul Halim [email protected] 03-62092433
Melaka Mohd Hilmi bin Salleh [email protected]sil.gov.my
[email protected]
06-2327737/06-2858888 Ext: 160772
H/P: 019-6210011
Miri Florence Robin [email protected]
[email protected]
085-462401/085-462400 Ext: 182888
H/P: 019-9300110
Muar Suraya Hani binti Samsuddin [email protected]
[email protected]
06-9563100
Ext: 171570
H/P: 019-6220011
Petaling Jaya Johnny Warnela Jaswar [email protected] 03-78827500
Ext: 132525
H/P: 019-3890011
Perak State Director’s Office Murniziana Md. Mustafa [email protected] 05-5407888
Ext: 150012
Penang State Director’s Office Nadia Syahida bt Mohd Miah [email protected] 04-2610003
Ext: 142016
Terengganu/Kelantan State Director’s Office Wan Nurul Fadiah Wan Yussoff [email protected] 09-6211500
Ext: 191020
Sabah State Director’s Office Farouk Nazli Khan Kumar [email protected] 088-328400
Ext: 88910
H/P: 019-8620011
Sarawak State Director’s Office Syaifarina Alias [email protected] 082-223506/082-223400
Ext: 182021
Selangor State Director’s Office Farah Athirah binti Ayob [email protected] 03-55213577/03-55215200
Ext: 133202
Federal Territory of Kuala Lumpur State Director’s Office Rohaimi bin Abdul Razak [email protected] 03-62091000
Ext: 121009
H/P: 019 - 2240011
Federal Territory of Putrajaya State Director’s Office Junaidah binti Abdullah [email protected] 03-21412088/03-21412391/03-21410017/03-21411278
Ext: 130091 / 130039
H/P: 019 - 6240011
Special Industry Branch Hairul Salveson bin Jaimin [email protected] 03-62092642/03-62092300
Ext: 122027
H/P: 019 - 2610011
Penang Shamsulamrie bin Mat Ali [email protected] 04-2552154/04-2552000
Ext: 142370
H/P: 019-5760011
Kuala Lumpur Payment Centre Sarina binti Kamarudin [email protected] 03-62012648/03-62091000
Ext: 123835
H/P: 019-3840011
Hasil Care Line Fatimah binti Ibrahim [email protected] 1-800-88-5436
Ext: 14010
H/P: 019-2440011
Raub Khairrunnisa binti Ruslam [email protected] 09- 3558509/09-3515888
Ext: 190404
H/P: 019-9360011
Sandakan Idah La Nongi [email protected]
[email protected]
089-241800
Ext: 181397
H/P: 019-9320110
Seremban Radhi bin Abu Bakar [email protected] 06-7665000
Ext: 160194
H/P: 019-6230011
Shah Alam Siti Zaweiyah binti Mohamad Sani [email protected] 03-55215305/03-55215200
Ext: 133361
H/P: 019-3320011
Kuala Lumpur Investigation Branch Wee Ching Hua [email protected] 03-62091000
Ext: 121074
Kuching Investigation Branch Siti Aisyah Hasnan [email protected] 082-261845/082-261999
Ext: 182615
Sibu Azryanshah bin Mohamad Arifin [email protected] 084-238170/084-238120
Ext: 183222
Sungai Petani Noor Fazllyza binti Zakaria [email protected]
[email protected]
04-4456000
Ext: 140726
H/P: 019-5140011
Non-Resident Norazlina binti Ibrahim [email protected] 03-62091000
Ext: 121646
H/P: 019-3520011
Taiping Zunaidi bin Ramli [email protected] 05-8296096/05-8296000
Ext: 151111
H/P: 019-5280011
Tawau Jumiati binti Siji [email protected]
[email protected]
089-777024/089-777174
Ext: 181181
H/P: 019-9370110
Teluk Intan Aina Farini binti Abdan [email protected]
[email protected]
05-6296200
Ext: 150653
H/P: 019-5730011
Temerloh Muhammad Assif bin Abdullah [email protected]
[email protected]
09-2715567/09-2715500
Ext: 190772
H/P: 019-9370011
Wangsa Maju Hazrin Nizam bin Shahran [email protected] 03-0276532/03-40276400
Ext: 131682
H/P: 019-3560011

Urban Transformation Centre (UTC) Customer Service Counter Details of Malaysia

UTC Branch Branch Address Telephone Number
Kuala Lumpur Lot T2-7, Level 2, Pusat Transformasi Bandar (UTC) Kuala Lumpur,
Pudu Sentral,
55100 Kuala Lumpur
03-2026 1246/03-2026 1359
Melaka Level 3, Pusat Transformasi Bandar (UTC) Melaka,
Jalan Hang Tuah,
75300 Melaka
06-2821763
Perak UTC41 Pusat Transformasi Bandar Perak
Jalan Dato' Onn Jaafar
30300 Ipoh, Perak Darul Ridzuan
05-241 3324 / 05-241 3325
Pahang No.2-17, Level 2, Pusat Transformasi Bandar (UTC) Pahang
Bangunan UTC Pahang, Jalan Stadium
25200 Kuantan, Pahang
09-5124112
Kedah No 3-12 UTC Kedah
Bangunan Kompleks MBAS, Jalan Kolam Air
05000 Alor Setar, Kedah Darul Aman
04 736 0030/04 736 0031
Johor Level 2 - UTC - 05 & 06,
[email protected], Jalan Trus,
80000 Johor Bahru, Johor
07-222 5737/07-208 8817
Stamp Duty: 07-222 4939
Fax: 07-222 4939
Kelantan Level 1.02, Lot 378,
Seksyen 16, Jalan Hamzah,
15050 Kota Bharu, Kelantan
09-7443800/02
Fax: 09-7443803
Sabah Level 7, Bangunan UTC Sabah,
Jalan Belia, Off Jalan Tunku Abdul Rahman,
88000 Kota Kinabalu, Sabah
088-538697/088-238670
Miri Lot 526 Kwang Tung Road
98000 Miri Sarawak
085-410731/085-322393
Negeri Sembilan L1.04 @ Angsana Seremban,
Jalan Kuala Pilah, Ampangan,
70400 Ampangan, Negeri Sembilan
06-7609900
Pasir Gudang L2-31, Kompleks Pusat Bandar Pasir Gudang,
81700 Pasir Gudang, Johor
07-2550935

It is always a good idea to make a note of all these customer care numbers. Income tax payment is an essential chore you must perform every year and it’s important to have these numbers handy. In case of any queries or complaints, you can just look up for the relevant telephone/fax number, email address, or the postal address and get a resolution.

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